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How much do no experience desktop support jobs pay per hour?

As of May 29, 2026, the average hourly pay for no experience desktop support in Decatur, IL is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $24.04 per hour, depending on experience, location, and employer.

What is a No Experience Desktop Support job?

A No Experience Desktop Support job is an entry-level role where you assist users with basic computer issues, such as software installations, troubleshooting hardware problems, and setting up network connections. Employers hiring for these roles often provide on-the-job training, so prior experience isn't required. Strong problem-solving skills, customer service abilities, and a willingness to learn are essential. This position is a great way to start a career in IT and gain hands-on technical experience.

What are the key skills and qualifications needed to thrive in the No Experience Desktop Support position, and why are they important?

To thrive as a No Experience Desktop Support professional, you need a fundamental understanding of computer hardware, operating systems, and troubleshooting concepts, often acquired through self-study or entry-level IT courses. Familiarity with Windows and Mac OS, basic networking tools, and optionally CompTIA A+ or similar beginner certifications is helpful. Strong communication, patience, and problem-solving skills set you apart in this customer-facing role. These abilities are essential for efficiently resolving user issues and supporting smooth business operations in a fast-paced environment.

What are the typical daily responsibilities for someone in a No Experience Desktop Support position?

As a No Experience Desktop Support technician, your daily tasks often include answering user support tickets, troubleshooting hardware and software issues, setting up new computers or accounts, and assisting with password resets. You may also provide step-by-step guidance to employees, escalate complex problems to senior team members, and document solutions for future reference. Collaboration with IT colleagues and clear communication with users are key parts of your routine. This role is designed to build your technical skills while gaining hands-on experience in a supportive team environment.
More about No Experience Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Decatur, IL? The most popular types of Desktop Support jobs in Decatur, IL are:
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No Experience Desktop Support jobs near you
Direct Support Professional (RBT)

Direct Support Professional (RBT)

Lighthouse Autism Center

Decatur, IL • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Lighthouse Autism Center rating

6.5

Company rating: 6.5 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

593rd of 864 rated healthcare providers

Job description

Description:

Are you looking for a fun, rewarding career dedicated to helping children reach their full potential? If so, we want YOU to join us as a RBT at Lighthouse Autism Center! As a RBT at Lighthouse, you will work with a team of rockstar clinicians and behavior analysts to provide high-quality, center-based Applied Behavior Analysis (ABA) therapy to children with autism. You'll receive all the training you need to play an integral role in helping children learn new skills and reach their goals. Join a team that is dedicated to living out Lighthouse's Core Values by being Compassionate, Trustworthy, Courageous, and Committed--and become a Lighthouse Legend!


Here are some of the awesome things you'll get to do as an RBT at Lighthouse:

  • Work one-on-one with kids (18 months to school age) to provide ABA therapy in a center-based approach.
  • Collaborate with a team of clinicians and behavior analysts to implement custom therapy plans unique to the needs of each child.
  • Use your creativity and enthusiasm in a play-based and naturalistic therapy setting.
  • Help children to progress in educational and social settings and prepare children to eventually transition to a more traditional school setting.
  • Track and document progress for each child as you implement custom therapy programs.
  • Be a part of a fun and supportive team that is dedicated to living out Lighthouse's Core Values.

What we bring:

  • Paid training to help ensure you are confident and successful as you earn your Registered Behavior Technician (RBT) Certification and begin your career in ABA therapy. Additional training as you progress through our career levels.
  • Tuition reimbursement toward masters level education in a needed field. If you have the drive and desire, Lighthouse will be by your side all the way to BCBA Certification.
  • Competitive salary with opportunities for advancement and growth—in only 3 to 15 months, you could climb from Trainee to RBT Trainer with pay raises along the way!
  • Benefits that start on day one: health, dental, and vision insurance, $20,000 life insurance coverage at no cost to you, Employee Assistance Program (EAP). 401k retirement plan with company match after 30 days.
  • Generous time off: 3 weeks earned Paid Time Off (PTO) annually, 8 paid holidays per year, and paid parental leave.
  • Full time schedule, Monday through Friday, and 40+ hours per week.
  • No contractual obligation! We hope you stay because it’s a great place to work, not because you are contractually obligated to do so.
  • A supportive and fun work environment that is dedicated to making a difference in the lives of children with autism and their families.

What you bring:

  • All applicants with a high school diploma or equivalent are welcome—a college degree is preferred but not required.
  • Experience working with children preferred but not required.
  • A passion for working with children with autism spectrum disorder and their families.
  • An eagerness to be a part of a caring and team-oriented company culture.
  • A deep commitment to show up every day and support a learner in their progress.

If you're ready to become a Lighthouse Legend and make a difference in the lives of children with autism, apply today!

Requirements:
  • Lifting/Carrying more than 50 lbs. Able to sustain impact to body (i.e., being hit, etc.) in any area. Running, crouching, squatting, and ability to kneel for sustained periods of time. Bending at the waist to touch knees and/or toes. Full range of motion of hands and arms. Sitting on the floor and chair for long periods of time. Ability to move quickly from standing to seated, or kneeling position, without support. Communicate expressively and receptively both verbally and written.
  • Reliable transportation and a valid driver's license preferred.
  • Important Note: Safety is a priority at Lighthouse. You will undergo a background check and drug test at the time of hire.

What Lighthouse Autism Center employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Lighthouse Autism Center

Sourced by ZipRecruiter

Lighthouse Autism Center provides year-round therapeutic intervention for children with autism based on the science of Applied Behavior Analysis (ABA). Gregg and Sandy Maggioli are parents of a child with autism. Together they founded and opened Lighthouse Autism Center in 2012 to achieve their mission of ensuring each child reaches their full potential. We offer hope for every child, every family.

Industry

Hospitals

Company size

51 - 200 Employees

Headquarters location

Mishawaka, IN, US

Year founded

2012

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