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Entry Level Help Desk Technician Jobs in Park Ridge, IL

Robert Half

Help Desk Technician

Inverness, IL · On-site

$18.62 - $21.25/hr

We are looking for a Help Desk Technician to provide hands-on technical support in a primarily Windows-based environment for a small user group in Illinois. This contract opportunity with permanent ...

Dubak Electrical

IT Help Desk Technician

La Grange, IL · On-site

The IT Help Desk Technician will install, configure, test, maintain, monitor, and troubleshoot end ... CompTIA A+, Network+, Microsoft, or similar entry-level IT certification is a plus but not required.

New

Dubak Electrical

IT Help Desk Technician

La Grange, IL · On-site

$50K - $60K/yr

The IT Help Desk Technician will install, configure, test, maintain, monitor, and troubleshoot end ... CompTIA A+, Network+, Microsoft, or similar entry-level IT certification is a plus but not required.

New

Bystronic Inc.

Help Desk Technician

Hoffman Estates, IL · On-site

$19.50 - $26.50/hr

The Helpdesk Technician provides Bystronic customers with excellent technical support for our BySoft Suite of software which includes CAD, CAM, Nesting, Manufacturing Execution and Enterprise level ...

SATO America

Help Desk Technician I

Chicago, IL · On-site

$20.50 - $27.75/hr

The primary role of the Helpdesk Technician is to diagnose, repair, and maintain hardware and ... Responsibilities : • Manage Help Desk tickets in a timely manner. • Respond to customer issues ...

SATO America

Help Desk Technician I

Chicago, IL

$50K - $55K/yr

SATO America is seeking a detail-orientated, service-focused, Helpdesk Technician I. At SATO ... Manage Help Desk tickets in a timely manner. * Respond to customer issues via phone, email, and ...

SATO America

Help Desk Technician I

Chicago, IL · On-site

$50K - $55K/yr

SATO America is seeking a detail-orientated, service-focused, Helpdesk Technician I. At SATO ... Manage Help Desk tickets in a timely manner. * Respond to customer issues via phone, email, and ...

CultureFit

Help Desk Technician

Vernon Hills, IL · On-site

$19.50 - $26.25/hr

Job Summary: Installation, repair, and process engineering support of Company SMT automation equipment Key Responsibilities: Field Installation of Company Surface Mount automation equipment ...

JobsMight, Inc.

Be Seen First

Help Desk Desktop Support (PART TIME)

Chicago, IL · On-site

$20 - $30/hr

Help Desk, IT Help Desk, Help Desk Support, IT Support, Technical Support, Desktop Support, Desktop Support Specialist, IT Support Specialist, Service Desk, Service Desk Technician, IT Service Desk ...

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All JobsHelp Desk Technician JobsEntry Level Help Desk Technician JobsEntry Level Help Desk Technician Jobs in Park Ridge, IL

Entry Level Help Desk Technician information

See Park Ridge, IL salary details

$12

$22

$33

How much do entry level help desk technician jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level help desk technician in Park Ridge, IL is $22.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $25.53 per hour, depending on experience, location, and employer.

What is an entry level help desk technician?

An Entry Level Help Desk Technician is responsible for providing technical support to users experiencing IT issues. They assist with troubleshooting hardware, software, and network problems, often resolving issues remotely or in person. Their tasks include resetting passwords, installing software, and documenting support requests. This role requires strong communication skills, basic IT knowledge, and the ability to solve problems efficiently. It serves as a starting point for a career in IT, offering opportunities for advancement into more specialized technical roles.

What types of issues can I expect to handle as an entry level help desk technician?

As an Entry Level Help Desk Technician, you'll typically address a variety of basic technical problems, such as password resets, connectivity issues, printer malfunctions, and software installation support. You'll be the initial point of contact for users seeking assistance, either via phone, email, chat, or in person. Most of your work will focus on diagnosing and resolving straightforward problems or escalating more complex issues to higher-level IT staff. This hands-on experience is a great way to build foundational technical skills and gain exposure to different IT systems, supporting your future growth in the field.

What are the key skills and qualifications needed to thrive as an entry level help desk technician?

To thrive as an Entry Level Help Desk Technician, you need basic knowledge of computer hardware, operating systems, and troubleshooting techniques, often backed by an associate degree, relevant coursework, or certifications like CompTIA A+ or Microsoft Fundamentals. Familiarity with ticketing systems, remote desktop software, and common office productivity tools is essential in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and work collaboratively with IT teams. These abilities ensure quick, accurate resolution of technical issues, contributing to user productivity and overall organizational efficiency.

Can you get an entry level help desk technician job with no experience?

Entry level help desk technician positions often do not require prior experience, but candidates typically need basic knowledge of computer hardware, software, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for new hires.

How do I get my first entry level help desk technician job?

To get an entry-level help desk technician position, develop foundational IT skills such as troubleshooting, customer service, and knowledge of operating systems like Windows. Earning certifications like CompTIA A+ can improve your chances, and gaining experience through internships or volunteering can also be beneficial.

What cities near Park Ridge, IL are hiring for Entry Level Help Desk Technician jobs?

Cities near Park Ridge, IL with the most Entry Level Help Desk Technician job openings:

Entry Level Help Desk Technician jobs near you
Infographic showing various Entry Level Help Desk Technician job openings in Park Ridge, IL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, 3% Contract, and 1% Nights. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $47,384 per year, or $22.8 per hour.

Help Desk Technician

Robert Half

Inverness, IL • On-site

$18.62 - $21.25/hr

Temporary

Posted 8 days ago

Job description

We are looking for a Help Desk Technician to provide hands-on technical support in a primarily Windows-based environment for a small user group in Illinois. This contract opportunity with permanent potential is ideal for someone who enjoys delivering responsive desktop assistance, preparing equipment for new and existing staff, and resolving day-to-day technical issues with professionalism. The role focuses on maintaining reliable end-user technology, supporting laptop deployments, and ensuring service requests are addressed efficiently.
Responsibilities:
• Provide front-line technical assistance for approximately 12 end users, addressing hardware, software, and access-related issues in a timely manner.
• Configure, deploy, and maintain laptops for employees, ensuring devices are ready for daily business use.
• Troubleshoot Windows-based desktop and laptop problems, identifying root causes and applying effective solutions.
• Manage and respond to service desk tickets, keeping requests organized and users informed throughout the support process.
• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.
• Assist with installation, setup, and ongoing support of Microsoft Windows 10 systems and related workplace technology.
• Deliver general desktop support across a variety of technical needs, helping users remain productive with minimal downtime.• Experience providing help desk or desktop support in a Microsoft Windows environment.
• Working knowledge of Windows 10 and general Microsoft operating system support.
• Familiarity with Active Directory for routine user and account support tasks.
• Ability to perform basic troubleshooting for hardware, software, and connectivity issues.
• Experience handling and documenting service desk tickets in a structured support setting.
• Strong communication skills with the ability to support end users in a clear and thorough manner.
• Ability to manage multiple support requests while maintaining attention to detail and follow-through.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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