2

Remote It Support Jobs in Springfield, IL (NOW HIRING)

Information Security Architect

Springfield, IL · On-site +1

$61.43 - $92.15/hr

Collaborating with IT, clinical engineering, compliance, privacy, and business teams, the role ... Corporate Services o Schedule: Full Time o Location: 100% remote, accepting applicants that can ...

Onboarding IAM - Ent

Springfield, IL · On-site +1

$22.28 - $27.85/hr

... tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT ... remote home office. 11. May require flexible hours to support assigned customers' time zone. Min ...

Psychiatrist (Remote)

Springfield, IL · Remote

$325K - $375K/yr

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Psychiatrist (Remote)

Springfield, IL · Remote

$325K - $375K/yr

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

next page

Showing results 1-20

Remote It Support information

See Springfield, IL salary details

$14

$24

$36

How much do remote it support jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote it support in Springfield, IL is $24.85, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $28.12 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more weekly by providing specialized technical assistance, often through multiple clients or contracts. Increasing income may involve gaining certifications like CompTIA A+ or Network+, developing strong troubleshooting skills, and working flexible hours or on high-demand projects.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

Can IT support be done remotely?

Remote IT support is common and involves assisting users with hardware, software, and network issues via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How to make $1000 a week remotely?

Remote IT support professionals can earn $1000 or more per week by providing specialized technical assistance, often through freelance platforms or direct client contracts. Increasing earnings may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and building a strong client base to secure consistent, higher-paying work.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What is the best IT job to work remotely?

Remote IT support roles, such as help desk or technical support specialists, are among the best IT jobs for remote work due to their focus on troubleshooting, customer service, and remote access tools. These positions often require strong communication skills, familiarity with remote management software, and relevant certifications like CompTIA A+ or Network+.
What are the most commonly searched types of It Support jobs in Springfield, IL? The most popular types of It Support jobs in Springfield, IL are:
What are popular job titles related to Remote It Support jobs in Springfield, IL? For Remote It Support jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Springfield, IL look for? The top searched job categories for Remote It Support jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote It Support jobs? Cities near Springfield, IL with the most Remote It Support job openings:
Infographic showing various Remote It Support job openings in Springfield, IL as of July 2026, with employment types broken down into 73% Full Time, 12% Part Time, 2% Temporary, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,679 per year, or $24.8 per hour.
Information Technology Director

Information Technology Director

Capitol Group Inc

Springfield, IL • On-site, Remote

$100K - $120K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Job description

Description

Capitol Group is a local, customer-focused company with nine branches strategically located to provide immediate access to inventory, pricing, and shipping status. Since 1946, Capitol Group has been a leading distributor of plumbing, HVAC, industrial/mechanical, and kitchen and bath products in Illinois and Missouri.


We are seeking a strategic and innovative individual contributor to help lead our organization's information technology initiatives. The ideal candidate will drive technological advancements, ensure the security and integrity of our systems, and align IT strategies with our overall business goals. This is a key role that offers the opportunity to shape the future of our technology landscape and support our growth.


Key Responsibilities:

- Collaborate with executive leadership to identify technology needs and opportunities

- Evaluate and recommend new technology solutions to improve efficiency and competitiveness

- Lead disaster recovery and business continuity planning for IT systems


Skills and Qualifications:

- Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree preferred

- Strong understanding of IT infrastructure, cybersecurity, cloud computing, and enterprise systems



Join our fast-growing organization where innovation and efficiency are at the core of our culture. We offer full-time employees our extensive line-up of health benefits including: medical (free for employee), dental, vision, disability, life, identify theft, critical illness, and accident that are effective 31 days after hire. We also offer paid time off and 401k with a 4% employer match.


This position is an individual contributor, will not be remote, and can be based in Springfield, IL or Litchfield, IL.  Travel to our 10 locations will be required up to 50% of the time.