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Remote It Support Jobs in Springfield, IL (NOW HIRING)

Hshs

Information Security Architect

Springfield, IL · On-site +1

$61.43 - $92.15/hr

Collaborating with IT, clinical engineering, compliance, privacy, and business teams, the role ... Corporate Services o Schedule: Full Time o Location: 100% remote, accepting applicants that can ...

Connection

Onboarding IAM - Ent

Springfield, IL · On-site +1

$22.28 - $27.85/hr

... tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT ... remote home office. 11. May require flexible hours to support assigned customers' time zone. Min ...

micro1 AI

Senior Counsel - Remote

Springfield, IL · Remote

$140 - $400/hr

... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ... research to support project objectives and ensure current, accurate information is utilized.

Talkiatry

Psychiatrist (Remote)

Springfield, IL · Remote

$325K - $375K/yr

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Hshs

Epic Analyst I-Lumens

Springfield, IL · On-site +1

$31.03 - $46.54/hr

... other supporting IT systems. Assists local ministries in optimizing their workflow processes ... Corporate Services o Schedule: Full Time, 40 hrs/wk o Location: 100% remote, accepting applicants ...

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Remote It Support information

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How much do remote it support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote it support in Springfield, IL is $24.85, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $28.12 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Springfield, IL? The most popular types of It Support jobs in Springfield, IL are:
What are popular job titles related to Remote It Support jobs in Springfield, IL? For Remote It Support jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Springfield, IL look for? The top searched job categories for Remote It Support jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote It Support jobs? Cities near Springfield, IL with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Springfield, IL as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 5% Hybrid, and 95% Remote job distribution, with an average salary of $51,679 per year, or $24.8 per hour.

Senior Project Manager (IT/Security) (Remote)

Diversified Services Network, Inc.

Springfield, IL • On-site, Remote

$129K - $130K/yr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Title: Senior Project Manager (IT/Security) (Remote)
Duration: 1 year with 37.5 hours a week
Location: Remote
On-site (Springfield, IL) presence during the first week is required for onboarding and meeting the team (Minimum 3 days).
Job Summary
Our client is seeking a Senior Project Manager to support the Information Security team in planning, executing, and delivering IT security initiatives. This is a hands-on role requiring a technical project manager with cybersecurity ("security shop") experience who will actively manage projects-not just observe. The ideal candidate will be an integral part of the team, driving execution, anticipating risks, and ensuring the successful delivery of complex initiatives.
Key Responsibilities
  • Actively lead and manage projects end-to-end, ensuring timely and successful delivery
  • Track project status, monitor progress, and provide clear updates to stakeholders
  • Identify, escalate, and resolve issues proactively
  • Develop a strong understanding of project scope, timelines, and dependencies
  • Serve as a key partner to stakeholders, acting as a trusted advisor ("project manager whisperer")
  • Be an integral part of the team, contributing to both planning and execution
  • Forecast potential risks/issues and communicate them effectively with mitigation strategies
  • Develop and maintain detailed project plans, schedules, and timelines
  • Create, assign, and manage tasks across project teams
  • Coordinate with cross-functional teams, leadership, and stakeholders
  • Ensure adherence to EPMO standards, project charters, and required documentation. Coach teams on project management processes and best practices
  • Facilitate status meetings, reporting, and stakeholder communication
  • Drive audit remediation efforts, including identifying issues, defining tasks, and ensuring resolution
  • Support and manage change management initiatives
  • Oversee technical deployments, ensuring smooth execution
  • Collaborate closely with security teams to align priorities and execution

Required Qualifications
  • 8 years of experience in Project Management, including 5 years leading IT security initiatives
  • Proven experience as a hands-on Technical Project Manager in a cybersecurity environment
  • Experience working within an EPMO or PMO environment, with adherence to project governance standards, charter development, and required documentation
  • Strong ability to manage, not just coordinate, complex projects
  • Experience with Microsoft Project for planning and tracking
  • Experience with ServiceNow SPM (Strategic Portfolio Management) module
  • Proficiency in Microsoft Office Suite (required)
  • Strong understanding of audit remediation, risk management, and compliance
  • Experience managing change management and technical deployments
  • Ability to manage multiple projects and priorities simultaneously
  • Excellent communication, leadership, and stakeholder management skills
  • Ability to understand technical concepts and translate them into actionable plans.

Additional Information about the role:
• More info on Security PM Need: Not just a project observer
  • They will actively manage the project
  • Track Status
  • Escalate issues
  • Understand and grasp the project
  • Need to be a technical project manager with Cyber shop experience
  • Project manager whisperer
  • Be an integral part of the team
  • Knowledge of potential issues with the ability to forecast and effectively communicate those issues
  • Microsoft Project experience
  • ServiceNow SPM module experience- If unable to find, then exposure to the SPM module is fine.
  • EPMO, charter & paperwork
  • Needs to know what has to happen and when
  • Coach the process

A couple of the projects we know will be:
  • Mitigating IRS audit findings
  • Integration of Mainframe RACF with SailPoint
  • Solution for managing public accounts
  • Pen Testing Project Management

Benefits
  • 401(k)
  • Dental insurance
  • Vision Insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid Holidays

Apply