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Remote It Support Jobs in Springfield, IL (NOW HIRING)

CSC Corptax

Client Success Manager

Springfield, IL · Remote

Client Success Manager Remote-Americas Monday to Friday 9:00 am to 6:00 pm or 10:00 am to 7:00 pm ... client support. It includes becoming a trusted advisor to clients, helping them maximize their ...

Humana

Manager, Care Management Support

Springfield, IL · On-site +1

This technology provides our team of recruiters and hiringmanagersan enhanced method for decision ... information into the application at Humana's secure website. Travel: While this is a remote ...

Humana

Manager, Care Management Support

Springfield, IL · On-site +1

This technology provides our team of recruiters and hiringmanagersan enhanced method for decision ... information into the application at Humana's secure website. Travel: While this is a remote ...

Humana

Manager, Care Management Support

Springfield, IL · On-site +1

This technology provides our team of recruiters and hiringmanagersan enhanced method for decision ... information into the application at Humana's secure website. Travel: While this is a remote ...

Intuit

TurboTax Experts Manager 1 FTE

Springfield, IL · Remote

$45.50 - $61/hr

S. (Remote) Manager 1 role for TurboTax Live Responsibilities * Deliver the highest quality support ... Proficient with technology; solid knowledge of computer operations, Microsoft Office (Word, Excel ...

Intuit

TurboTax Experts Manager 1 FTE

Springfield, IL · Remote

$45.50 - $61/hr

S. (Remote) Manager 1 role for TurboTax Live Responsibilities * Deliver the highest quality support ... Proficient with technology; solid knowledge of computer operations, Microsoft Office (Word, Excel ...

NTT DATA Services

Legacy Migration Analyst

Springfield, IL · Remote

$101K - $169K/yr

Bachelor's degree in Computer Science, Information Technology, or a related field. * 5 - 7 years of ... support tailored to each client's needs. While many positions offer remote or hybrid work options ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Springfield, IL

Remote It Support information

See Springfield, IL salary details

$14

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$36

How much do remote it support jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for remote it support in Springfield, IL is $24.85, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $28.12 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more weekly by providing specialized technical assistance, often through multiple clients or contracts. Increasing income may involve gaining certifications like CompTIA A+ or Network+, developing strong troubleshooting skills, and working flexible hours or on high-demand projects.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

Can IT support be done remotely?

Remote IT support is common and involves assisting users with hardware, software, and network issues via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How to make $1000 a week remotely?

Remote IT support professionals can earn $1000 or more per week by providing specialized technical assistance, often through freelance platforms or direct client contracts. Increasing earnings may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and building a strong client base to secure consistent, higher-paying work.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What is the best IT job to work remotely?

Remote IT support roles, such as help desk or technical support specialists, are among the best IT jobs for remote work due to their focus on troubleshooting, customer service, and remote access tools. These positions often require strong communication skills, familiarity with remote management software, and relevant certifications like CompTIA A+ or Network+.
What are the most commonly searched types of It Support jobs in Springfield, IL? The most popular types of It Support jobs in Springfield, IL are:
What are popular job titles related to Remote It Support jobs in Springfield, IL? For Remote It Support jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Springfield, IL look for? The top searched job categories for Remote It Support jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote It Support jobs? Cities near Springfield, IL with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Springfield, IL as of July 2026, with employment types broken down into 73% Full Time, 12% Part Time, 2% Temporary, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,679 per year, or $24.8 per hour.

Remote Sales Executive - Telecoms & Networking

WebProps.org

Springfield, IL • Remote

$90 - $150/hr

Contractor

Posted 18 days ago

Job description

Uncapped Commission | $5,000-$10,000+ per month

InstallPros USA is a national technology installation company helping homes and businesses get fast, reliable connectivity where traditional broadband falls short.

We specialize in Starlink satellite internet installation, structured networking, Wi-Fi optimization, and advanced connectivity solutions. Demand is growing rapidly across the United States, and we are expanding our remote sales team to support the volume of inbound customers requesting service.

This is a 100% remote, commission-based sales role where you will convert warm inbound leads from customers who already want better internet and networking solutions. No cold calling. No purchased lists. No gimmicks. Just real inbound demand and a proven service.

Strong reps consistently earn $5,000+ per month, with top performers exceeding $10,000+ per month. Your earnings are directly tied to performance, and your ability to close determines your income ceiling.

Apply here: https://salesfloorpros.com/installpros/sell-with-us

You will be responsible for converting qualified inbound leads, answering incoming sales calls, and advising customers on the best connectivity solutions based on their location and needs. You will explain Starlink, Wi-Fi networking, and installation options in simple terms customers can understand.

You will book installations accurately, manage customer interactions inside our CRM, and follow up with warm inquiries to maximize conversion. You will operate independently while staying aligned with the team and maintaining professional communication standards.

This role is ideal for individuals with telecom, broadband, networking, ISP, or technical sales experience. You should be comfortable explaining technical concepts to non-technical customers and confident closing deals over the phone.

Candidates should be self-motivated, organized, and comfortable working remotely. This is a performance-driven role best suited for individuals who prefer uncapped earning potential over fixed hourly or salary compensation.

Commission ranges from $90 to $150 per completed installation. Realistic earnings are $5,000+ per month, with top performers earning $8,000-$10,000+ per month. There is no cap on earnings, and performance bonuses are available.

Apply here: https://salesfloorpros.com/installpros/sell-with-us

Top-performing reps will have opportunities to advance into senior sales roles, mentor new team members, and move into leadership positions. Management roles are earned based on performance and results, not tenure.

InstallPros provides warm inbound leads, a clear sales process, and strong operational support. Demand for Starlink and connectivity solutions continues to grow nationwide, providing consistent opportunity for high-performing sales professionals.

This is a fully remote role open only to candidates located within the United States. Telecom, broadband, networking, or technical sales experience is strongly preferred.

Apply here: https://salesfloorpros.com/installpros/sell-with-us

Requirements

  • Experience in telecom, broadband, networking, ISP, or technical sales preferred
  • Confident closing sales over the phone
  • Ability to explain Starlink and connectivity solutions in simple terms
  • Comfortable working 100% commission-based
  • Experience using a CRM and managing follow-ups
  • Self-motivated and able to work independently in a remote environment
  • Must be located in the United States

Apply