This is a fully remote role based in Mexico, and we're looking for candidates who are fluent in ... Qualifications * 1-3 years of experience in technical support, ideally in VoIP or ...
Quick apply
This is a fully remote role based in Mexico, and we're looking for candidates who are fluent in ... Qualifications * 1-3 years of experience in technical support, ideally in VoIP or ...
This is a fully remote role based in Mexico, and we're looking for candidates who are fluent in ... Qualifications * 1-3 years of experience in technical support, ideally in VoIP or ...
This is a fully remote role based in Mexico, and we're looking for candidates who are fluent in ... Qualifications * 1-3 years of experience in technical support, ideally in VoIP or ...
Technical Support Engineer (SIP / VoIP / FoIP)
Philadelphia, PA · Remote
Medical
Retirement
PTO
T38Fax is seeking a talented Technical Support Engineer with experience troubleshooting SIP / VoIP ... Flexible working arrangements (remote/hybrid options) * Generous PTO allowance * Healthcare * ...
Quick apply
Technical Support Engineer (SIP / VoIP / FoIP)
Philadelphia, PA · Remote
Medical
Retirement
PTO
T38Fax is seeking a talented Technical Support Engineer with experience troubleshooting SIP / VoIP ... Flexible working arrangements (remote/hybrid options) * Generous PTO allowance * Healthcare * ...
Technical Support Engineer - USA, Remote
Medical
Dental
Vision
Life
Retirement
We are looking for a hands-on, technically capable Technical Support Engineer (VoIP) based in the ... Support remote access configuration and ensure systems are online and monitorable. * Travel ...
Technical Support Engineer - USA, Remote
Medical
Dental
Vision
Life
Retirement
We are looking for a hands-on, technically capable Technical Support Engineer (VoIP) based in the ... Support remote access configuration and ensure systems are online and monitorable. * Travel ...
Senior Technical Support Engineer (SIP / VoIP / FoIP)
Philadelphia, PA · Remote
Medical
Retirement
PTO
... experienced Technical Support Engineer with a wealth of experience troubleshooting SIP / VoIP ... Flexible working arrangements (remote/hybrid options) * Generous PTO allowance * Healthcare * ...
Quick apply
Senior Technical Support Engineer (SIP / VoIP / FoIP)
Philadelphia, PA · Remote
Medical
Retirement
PTO
... experienced Technical Support Engineer with a wealth of experience troubleshooting SIP / VoIP ... Flexible working arrangements (remote/hybrid options) * Generous PTO allowance * Healthcare * ...
Technical Support Specialist - Remote
OR · On-site +1
Medical
Dental
Vision
Retirement
PTO
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
Technical Support Specialist - Remote
OR · On-site +1
Medical
Dental
Vision
Retirement
PTO
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
Technical Support Specialist - Remote
Charlotte, NC · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
Quick apply
Technical Support Specialist - Remote
Charlotte, NC · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
Technical Support Specialist - Remote
Medical
Dental
Vision
Retirement
PTO
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
Technical Support Specialist - Remote
Medical
Dental
Vision
Retirement
PTO
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
Technical Support Specialist - Remote
Atlanta, GA · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
Quick apply
Technical Support Specialist - Remote
Atlanta, GA · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
Technical Support Specialist - Remote
Austin, TX · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
Quick apply
Technical Support Specialist - Remote
Austin, TX · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
Technical Support Specialist - Remote
Tampa, FL · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
Quick apply
Technical Support Specialist - Remote
Tampa, FL · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
Technical Support Specialist - Remote
Miami, FL · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
Quick apply
Technical Support Specialist - Remote
Miami, FL · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
Technical Support Specialist - Remote
Houston, TX · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
Quick apply
Technical Support Specialist - Remote
Houston, TX · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Experience working with VoIP or telephony systems. * Prior success in a remote work environment.
As a Technical Support Engineer, you'll leverage your technical expertise and problem-solving ... Experience of telephony, VoIP, and network troubleshooting. * Experience writing/editing customer ...
As a Technical Support Engineer, you'll leverage your technical expertise and problem-solving ... Experience of telephony, VoIP, and network troubleshooting. * Experience writing/editing customer ...
Remote Technical Support Engineer II
$30 - $35/hr
Medical
Dental
Vision
Retirement
PTO
As we continue to expand our services, we are eager to find a Technical Support Engineer II ... Experience with VOIP telephony including Microsoft Teams is a plus Professional & Soft Skills
Remote Technical Support Engineer II
$30 - $35/hr
Medical
Dental
Vision
Retirement
PTO
As we continue to expand our services, we are eager to find a Technical Support Engineer II ... Experience with VOIP telephony including Microsoft Teams is a plus Professional & Soft Skills
Technical Support Manager Preferred Skills and Qualifications: * Associates degree or two years college * Has experience working in a remote environment. * Experience in Point-of-Sale hardware and ...
Quick apply
Technical Support Manager Preferred Skills and Qualifications: * Associates degree or two years college * Has experience working in a remote environment. * Experience in Point-of-Sale hardware and ...
Technical Support Engineer (Remote)
Miami, FL · On-site +1
As the Technical Support Engineer , you will own the technical support function end-to-end (triage ... Location Remote. USA, Argentina, or Brazil. The role works US business hours (Eastern Time)
Technical Support Engineer (Remote)
Miami, FL · On-site +1
As the Technical Support Engineer , you will own the technical support function end-to-end (triage ... Location Remote. USA, Argentina, or Brazil. The role works US business hours (Eastern Time)
As the Technical Support Engineer , you will own the technical support function end-to-end (triage ... Location Remote. USA, Argentina, or Brazil. The role works US business hours (Eastern Time)
Quick apply
As the Technical Support Engineer , you will own the technical support function end-to-end (triage ... Location Remote. USA, Argentina, or Brazil. The role works US business hours (Eastern Time)
About the role We have plenty of growing left to do, so we are looking for a Technical Support Representative to join our team in a hybrid role (potential for fully remote). You will provide world ...
Quick apply
About the role We have plenty of growing left to do, so we are looking for a Technical Support Representative to join our team in a hybrid role (potential for fully remote). You will provide world ...
Technical Support Specialist The technical support specialist will perform various roles related to ... Leverages remote desk top technology to assist with remote software installations * Other related ...
Technical Support Specialist The technical support specialist will perform various roles related to ... Leverages remote desk top technology to assist with remote software installations * Other related ...
Remote Voip Technical Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do remote voip technical support jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for remote voip technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What is a Remote VoIP Technical Support specialist?
A Remote VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) services and systems. They work remotely to help customers or clients resolve issues related to internet-based phone services, such as call quality problems, connectivity issues, or configuration errors. These specialists typically use chat, email, or phone to diagnose and solve issues, guide users through setups, and ensure the smooth operation of VoIP systems.
What are the key skills and qualifications needed to thrive as a Remote VoIP Technical Support specialist?
To thrive as a Remote VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and troubleshooting, often supported by relevant IT certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and VoIP platforms such as Asterisk or Cisco Unified Communications is typically required. Exceptional problem-solving skills, patience, and strong communication abilities set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable voice communication services.
What are some common challenges faced by Remote VoIP Technical Support specialists, and how can they be managed effectively?
Remote VoIP Technical Support professionals often encounter challenges such as troubleshooting connectivity issues, managing customer expectations, and supporting a wide variety of hardware and software configurations. Effective management involves strong communication skills, a systematic approach to problem-solving, and staying updated with the latest VoIP technologies and security practices. Collaborating closely with network engineers, customer service representatives, and end-users is essential to quickly resolve issues and provide a seamless support experience.
What is the difference between Remote Voip Technical Support vs Remote Network Support?
| Aspect | Remote Voip Technical Support | Remote Network Support |
|---|---|---|
| Certifications | CCNA, CCNP, VoIP-specific certifications | CCNA, CompTIA Network+, Cisco certifications |
| Work Environment | Customer support, troubleshooting VoIP systems remotely | Network infrastructure, troubleshooting connectivity issues remotely |
| Industry Usage | Telecommunications, VoIP service providers | IT, enterprise networks, data centers |
Remote Voip Technical Support focuses on troubleshooting and maintaining VoIP systems, while Remote Network Support handles broader network infrastructure issues. Both roles require networking certifications and often work remotely for similar industries, but their technical focus differs.
More about Remote Voip Technical Support jobs
What cities are hiring for Remote Voip Technical Support jobs?
Cities with the most Remote Voip Technical Support job openings:
What are the most commonly searched types of Voip Technical Support jobs?
The most popular types of Voip Technical Support jobs are:
What states have the most Remote Voip Technical Support jobs?
States with the most job openings for Remote Voip Technical Support jobs include:
What job categories do people searching Remote Voip Technical Support jobs look for?
The top searched job categories for Remote Voip Technical Support jobs are:
Full-time
Posted 11 days ago
Job description
Company Description
Additional Information
IT Management Corporation (ITMC) is a leading technology solutions provider specializing in networking, communications, cloud, cybersecurity, and managed services. Since 2009, we have helped organizations modernize their technology environments through innovative solutions, strategic partnerships, and exceptional customer service.
Our customers rely on us to design, implement, and support technology solutions that improve reliability, security, and operational efficiency. We proudly serve organizations across the public and private sectors, with a strong focus on State, Local Government, and Education (SLED) customers.
Learn more at ITMC.net.
Job DescriptionAs a Technical Support Specialist at 101VOICE, you'll be at the front line of our UCaaS platform — provisioning and programming VoIP phones, troubleshooting customer issues, and helping ensure every deployment goes smoothly. You'll work closely with our onboarding, engineering, and support teams to deliver a great experience for clients from initial setup through ongoing support.
This is a fully remote role based in Mexico, and we're looking for candidates who are fluent in English (written and verbal) and able to work hours compliant with PST (California).
What You'll Do
- Configure and program VoIP phones (Poly, Yealink, Cisco, and others) for customer deployment
- Troubleshoot customer issues on the 101VOICE UCaaS platform — softphones, voicemail, call flows, auto-attendants, and more
- Support system setups, cutovers, number porting, and new client onboarding
- Provide tier-1 and tier-2 technical support via phone, email, and ticketing system
- Monitor system performance and help diagnose issues related to connectivity, call quality, and configuration
- Document customer interactions, configurations, and resolutions clearly and consistently
- Train customers on phone usage and portal features
- Partner with NOC and engineering teams on escalations and service improvements
- Maintain and update device firmware, templates, and configurations
- Travel occasionally to customer sites for large deployments or escalations (if local)
- 1–3 years of experience in technical support, ideally in VoIP or telecommunications
- Working knowledge of SIP protocols, VoIP phone provisioning, and hosted PBX systems
- Experience with UCaaS platforms (Broadsoft, Metaswitch, or similar)
- Solid troubleshooting skills paired with a customer-first mindset
- Understanding of DHCP, VLANs, NAT/firewall configuration, and general networking basics
- Comfort managing multiple tickets and projects in a fast-paced environment
- Strong verbal and written communication skills
- A detail-oriented, organized approach with strong documentation habits
Additional Information
This is a fully remote role based in Mexico, and we're looking for candidates who are fluent in English (written and verbal) and able to work hours compliant with PST (California).