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Remote Voip Technical Support Jobs (NOW HIRING)

Wildix

Technical Support Engineer - USA, Remote

We are looking for a hands-on, technically capable Technical Support Engineer (VoIP) based in the ... Support remote access configuration and ensure systems are online and monitorable. * Travel ...

ibex

Technical Support Representative

Pittsburgh, PA · Remote

Grow your career with ibex as a Remote Technical Support Specialist! Internet, WiFi, TV & Phone ... VoIP or home phone systems * Ability to clearly explain technical concepts to non-technical ...

ibex

Technical Support Representative

Pittsburgh, PA · Remote

Overview Grow your career with ibex as a Remote Technical Support Specialist! Internet, WiFi, TV & ... VoIP or home phone systems * Ability to clearly explain technical concepts to non-technical ...

IBEX

Technical Support Representative

Penn Hills, PA · Remote

Overview Grow your career with ibex as a Remote Technical Support Specialist! Internet, WiFi, TV & ... VoIP or home phone systems * Ability to clearly explain technical concepts to non-technical ...

ibex

Technical Support Representative

Pittsburgh, PA · Remote

Overview Grow your career with ibex as a Remote Technical Support Specialist! Internet, WiFi, TV & ... VoIP or home phone systems * Ability to clearly explain technical concepts to non-technical ...

RINGCENTRAL

AVP of Technical Support

Denver, CO · Remote

$250/day

Job Title: AVP, Technical Support Location: Remote, USA (Denver, CO preferred) Say hello to ... Drive operational rigor and technical excellence across SIP/VoIP, telephony, and SaaS support ...

RingCentral

AVP of Technical Support

Denver, CO · Remote

$250/day

Job Title: AVP, Technical Support Location: Remote, USA (Denver, CO preferred) Say hello to ... Drive operational rigor and technical excellence across SIP/VoIP, telephony, and SaaS support ...

Baxter

Technical Support Specialist

Raleigh, NC · Remote

$64K - $88K/yr

Provide remote troubleshooting to solve our customer and patient issues. * Deliver remote ... VoIP systems) and Barracuda solutions (load balancers, backup, spam, and firewall) * Hands-on ...

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Remote Voip Technical Support information

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How much do remote voip technical support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote voip technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote VoIP Technical Support specialist, and why are they important?

To thrive as a Remote VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and troubleshooting, often supported by relevant IT certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and VoIP platforms such as Asterisk or Cisco Unified Communications is typically required. Exceptional problem-solving skills, patience, and strong communication abilities set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable voice communication services.

What are some common challenges faced by Remote VoIP Technical Support professionals, and how can they be managed effectively?

Remote VoIP Technical Support professionals often encounter challenges such as troubleshooting connectivity issues, managing customer expectations, and supporting a wide variety of hardware and software configurations. Effective management involves strong communication skills, a systematic approach to problem-solving, and staying updated with the latest VoIP technologies and security practices. Collaborating closely with network engineers, customer service representatives, and end-users is essential to quickly resolve issues and provide a seamless support experience.

What is a Remote VoIP Technical Support specialist?

A Remote VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) services and systems. They work remotely to help customers or clients resolve issues related to internet-based phone services, such as call quality problems, connectivity issues, or configuration errors. These specialists typically use chat, email, or phone to diagnose and solve issues, guide users through setups, and ensure the smooth operation of VoIP systems.

What is the difference between Remote Voip Technical Support vs Remote Network Support?

AspectRemote Voip Technical SupportRemote Network Support
CertificationsCCNA, CCNP, VoIP-specific certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentCustomer support, troubleshooting VoIP systems remotelyNetwork infrastructure, troubleshooting connectivity issues remotely
Industry UsageTelecommunications, VoIP service providersIT, enterprise networks, data centers

Remote Voip Technical Support focuses on troubleshooting and maintaining VoIP systems, while Remote Network Support handles broader network infrastructure issues. Both roles require networking certifications and often work remotely for similar industries, but their technical focus differs.

More about Remote Voip Technical Support jobs
What cities are hiring for Remote Voip Technical Support jobs? Cities with the most Remote Voip Technical Support job openings:
What are the most commonly searched types of Voip Technical Support jobs? The most popular types of Voip Technical Support jobs are:
What states have the most Remote Voip Technical Support jobs? States with the most job openings for Remote Voip Technical Support jobs include:
What job categories do people searching Remote Voip Technical Support jobs look for? The top searched job categories for Remote Voip Technical Support jobs are:
Remote Voip Technical Support jobs near you
Infographic showing various Remote Voip Technical Support job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Remote VoIP & Unified Communications Engineer (911)

Remote VoIP & Unified Communications Engineer (911)

Axon US Corp

Manhattan, NY • Remote

Full-time

Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Axon is seeking a fully remote VoIP Integration Engineer to integrate and deploy their Cloud-Based Emergency Real-Time Communication Platform. This role involves working closely with the Operations team to ensure the high availability of a 911 infrastructure. Candidates should have proven experience with VoIP architecture and networking, alongside skills in open-source UC deployments.

The position offers competitive salary, 401k, and various benefits including paid parental leave and wellness support. #J-18808-Ljbffr

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