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Remote Voip Technical Support Jobs (NOW HIRING)

DMC Recruitment

Technical Support Engineer

Newark, NJ · Remote

$120K - $135K/yr

This remote role provides technical support for cold-formed steel, light gauge framing, structural support systems, and steel building products used in commercial and industrial construction. What ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... This remote position is U.S.-based only (excluding U.S. territories) What You'll Do * Effectively ...

Point Broadband

Supervisor, Technical Support

Supervisor, Technical Support Remote - Successful candidate must live in a state in which Point Broadband operates (AL, FL, GA, MD, MI, NY, OH, TN, TX, or VA) #LI-remote Summary: This position is ...

Vispero

Technical Support Specialist

Clearwater, FL · On-site +1

$23/hr

Vispero is seeking a Technical Support Specialist to provide troubleshooting technical support and ... settings Remote Desktop and VPN environments * Strong analytical troubleshooting and problem ...

Symbotic

Technical Support Engineer

OR · Remote

The Technical Support Engineeris responsible forexecuting structured technical troubleshooting and ... Experience withsupporting systems remotely by connecting to various system types via Remote Desktop ...

Symbotic

Technical Support Engineer

The Technical Support Engineer is responsible for executing structured technical troubleshooting ... Experience with supporting systems remotely by connecting to various system types via Remote ...

Absorb Software

Technical Support Specialist

What you'll bring: * 3+ years' experience in a technical support position, (ideally in a SaaS ... Fully remote-first work with flexible work arrangements. * Comprehensive Health and Wellness ...

Inktavo + OrderMyGear

Technical Support Specialist

$40K - $45K/yr

Technical Support @ MergeCo As a Technical Support Specialist, you are dedicated to making sure ... Remote work available for U.S.-based candidates * 401(k) with employer match * Paid parental leave

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

You'll collaborate with the development team to improve our products, deliver remote support via ... Resolve complex technical problems by delivering accurate and timely engineering solutions.

Tractian

Technical Support Engineer

Atlanta, GA · Remote

You'll collaborate with the development team to improve our products, deliver remote support via ... Resolve complex technical problems by delivering accurate and timely engineering solutions.

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All JobsRemote Voip Technical Support Jobs

Remote Voip Technical Support information

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$14

$26

$44

How much do remote voip technical support jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for remote voip technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote VoIP Technical Support professionals, and how can they be managed effectively?

Remote VoIP Technical Support professionals often encounter challenges such as troubleshooting connectivity issues, managing customer expectations, and supporting a wide variety of hardware and software configurations. Effective management involves strong communication skills, a systematic approach to problem-solving, and staying updated with the latest VoIP technologies and security practices. Collaborating closely with network engineers, customer service representatives, and end-users is essential to quickly resolve issues and provide a seamless support experience.

What are the key skills and qualifications needed to thrive as a Remote VoIP Technical Support specialist, and why are they important?

To thrive as a Remote VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and troubleshooting, often supported by relevant IT certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and VoIP platforms such as Asterisk or Cisco Unified Communications is typically required. Exceptional problem-solving skills, patience, and strong communication abilities set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable voice communication services.

What is a Remote VoIP Technical Support specialist?

A Remote VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) services and systems. They work remotely to help customers or clients resolve issues related to internet-based phone services, such as call quality problems, connectivity issues, or configuration errors. These specialists typically use chat, email, or phone to diagnose and solve issues, guide users through setups, and ensure the smooth operation of VoIP systems.

What is the difference between Remote Voip Technical Support vs Remote Network Support?

AspectRemote Voip Technical SupportRemote Network Support
CertificationsCCNA, CCNP, VoIP-specific certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentCustomer support, troubleshooting VoIP systems remotelyNetwork infrastructure, troubleshooting connectivity issues remotely
Industry UsageTelecommunications, VoIP service providersIT, enterprise networks, data centers

Remote Voip Technical Support focuses on troubleshooting and maintaining VoIP systems, while Remote Network Support handles broader network infrastructure issues. Both roles require networking certifications and often work remotely for similar industries, but their technical focus differs.

More about Remote Voip Technical Support jobs
What cities are hiring for Remote Voip Technical Support jobs? Cities with the most Remote Voip Technical Support job openings:
What are the most commonly searched types of Voip Technical Support jobs? The most popular types of Voip Technical Support jobs are:
What states have the most Remote Voip Technical Support jobs? States with the most job openings for Remote Voip Technical Support jobs include:
What job categories do people searching Remote Voip Technical Support jobs look for? The top searched job categories for Remote Voip Technical Support jobs are:
Remote Voip Technical Support jobs near you
Infographic showing various Remote Voip Technical Support job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Engineer

DMC Recruitment

Newark, NJ • Remote

$120K - $135K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

TECHNICAL SERVICES ENGINEER
Steel Building Systems | Cold-Formed Steel | Remote
Eastern U.S. (Northeast Preferred)
$120,000 - $135,000 Base Salary + 401(k) + Medical, Dental, Vision + PTO
Our client is a leading manufacturer of steel building systems seeking a Technical Services Engineer to support contractors, engineers, and project teams across Eastern U.S.
This remote role provides technical support for cold-formed steel, light gauge framing, structural support systems, and steel building products used in commercial and industrial construction.
What You'll Be Doing
  • Serve as the primary technical resource for contractors and project teams
  • Review drawings, specifications, and project details
  • Provide guidance on product applications and installation best practices
  • Troubleshoot technical and field-related challenges
  • Support code compliance and construction requirements
  • Collaborate with engineering, operations, and sales teams
  • Minimal travel required

What We're Looking For
  • Degree in Civil, Structural, or Architectural Engineering
  • Exposure to steel structures, steel building systems, cold-formed steel, light gauge framing, structural support systems, or related construction products
  • Ability to review drawings and construction details
  • Understanding of construction practices and building codes
  • Strong communication and problem-solving skills
  • Comfortable working directly with contractors and project teams

Why Join?
  • Work on commercial and industrial construction projects across the Eastern U.S.
  • Highly visible technical role with direct contractor interaction
  • Strong mix of engineering, problem-solving, and relationship building
  • Long-term growth opportunities within a growing organization

Relevant Backgrounds May Include:
Cold-Formed Steel (CFS) • Light Gauge Steel (LGS) • Metal Building Systems • Structural Steel • Steel Framing • Structural Engineering • Building Products • Technical Services • Applications Engineering
#TechnicalServicesEngineer #TechnicalServiceEngineer #ApplicationEngineer