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Technical Support Analyst Remote Jobs (NOW HIRING)

Futran Tech Solutions Pvt. Ltd.

Tech Support Analyst

Tech Support Analyst Location - Harlingen, US, Texas, US (onsite with 25-50 percent travel) Please ... remote with 25-50 percent travel in the RGV market to provide support for daily desktop technical ...

Rentvine

Technical Support Analyst (Tier 2)

Estero, FL · On-site +1

Rentvine is unable to provide employment sponsorship now or in the future for this position. #LI-Onsite #LI-Remote About the Role The Technical Support Analyst (Tier 2) is a senior individual ...

Ignite Retail Technology

Be Seen First

Tech Support Analyst II

Charlotte, NC · Remote

Technical Support Analyst II Type: Full-Time, Remote Ignite Retail Technology is hiring a Technical Support Analyst II to operate at the front line of our retail technology platform. This role is for ...

i3 Verticals

Software Support Analyst II

Nashville, TN · Remote

Software Support Analyst Tier II DEPARTMENT: Public Admin & ERP REPORTS TO: Team Lead JOB LOCATION ... technical support for our proprietary software applications via phone, email and remote access in a ...

i3 Verticals

Software Support Analyst II

Nashville, TN · Remote

Software Support Analyst Tier II DEPARTMENT: Public Sector REPORTS TO: Team Lead JOB LOCATION ... technical support for our proprietary software applications via phone, email and remote access in a ...

i3 Verticals

Software Support Analyst II

Nashville, TN · Remote

Software Support Analyst Tier II DEPARTMENT: Public Admin & ERP REPORTS TO: Team Lead JOB LOCATION ... technical support for our proprietary software applications via phone, email and remote access in a ...

Stefanini Group

Technical Analyst

San Francisco, CA · Remote

Stefanini is looking for Technical Analyst-Remote For quick apply, please contact Ayush Dwivedi ... Provide primary technical support to end user community for problems related to software, data ...

Stefanini Group

Technical Analyst

San Francisco, CA · Remote

Stefanini is looking for Technical Analyst-Remote For quick apply, please contact Ayush Dwivedi ... Provide primary technical support to end user community for problems related to software, data ...

Stefanini Group

Technical Analyst

San Francisco, CA · Remote

Stefanini is looking for Technical Analyst-Remote For quick apply, please contact Ayush Dwivedi ... Provide primary technical support to end user community for problems related to software, data ...

Nymbus, Inc.

Product Support Analyst

Jacksonville, FL · On-site +1

$60K - $65K/yr

We are a remote first company with the exception of a few positions being onsite in our designated ... The Product Support Analyst will serve as the first line of technical support for internal teams ...

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How much do technical support analyst remote jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for technical support analyst remote in the United States is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.

What is a Technical Support Analyst Remote job?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the Technical Support Analyst Remote position, and why are they important?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What are the primary challenges of working remotely as a Technical Support Analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.
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Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 29% Full Time, and 67% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,277 per year, or $27.5 per hour.

Tech Support Analyst

Futran Tech Solutions Pvt. Ltd.

Remote

Full-time

Posted 22 days ago

Job description

Tech Support Analyst
Location- Harlingen, US, Texas, US (onsite with 25-50 percent travel)
Please NOTE: we will accept the candidates ONLY that are on your direct payroll. No additional subcontracting layers to be involved.
6 month only role!
Must have own transportation and be willing to travel to multiple clinics in the area when needed.
It will be onsite and remote with 25-50 percent travel in the RGV market to provide support for daily desktop technical support and clinic acquisitions. The cost of travel is already included in the rate.
ITIL CERTs candidates are preferred.
3-5 years in IT
Desktop Services is requesting one contractor position in the RGV market to support daily desktop technical support and clinic acquisitions. This contractor position will help temporarily fill an open position in the RGV area along with staffing shortage, the ongoing clinic projects in RGV, necessitate quickly identifying resources to support these activities in addition to support for existing daily operations and continued operational support for clinics once acquired.
As a Tech Support Analyst, you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.
Responsibilities
Assist with new hires and acquisitions.
Follow all escalation procedures according to the service level agreement
Use a remote control tool to assist end users when needed
Provide an accurate record of each call in the incident management tracking tool
Anticipate customer needs and proactively identify solutions
Plan, prioritize, organize, and complete work to meet established objectives
Skills
Must have
ITIL
Service Desk, ITSM
Hardware Deploy and Maintenance
Troubleshoot
Driving license and own vehicle
Nice to have
Communication skills with non IT People
Ability to work autonomously.

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