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Remote Ehr Support Jobs (NOW HIRING)

InstantServe LLC

EHR Helpdesk Analyst 1st Shift

$21 - $28.75/hr

Provides advanced Epic EHR support across 13 facilities. Fully remote, 1st shift (7AM-3:30PM EST). Resolves technical issues, manages access, and supports users; includes weekends and holidays to ...

InstantServe LLC

EHR Helpdesk Analyst 1st Shift

$21 - $28.75/hr

Provides advanced Epic EHR support across 13 facilities. Fully remote, 1st shift (7AM-3:30PM EST). Resolves technical issues, manages access, and supports users; includes weekends and holidays to ...

STI

EHR Helpdesk Analyst- REMOTE

$21 - $28.75/hr

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record ... Provide basic remote desktop support for computers, printers, mobile devices, and peripherals ...

sycuan

Clinical Application Coordinator

El Cajon, CA · On-site +1

EHR Support, Optimization & Gap Analysis * Evaluate EHR functionality and system performance to ... Telephone and remote troubleshooting * Quality focus * Flexible and able to work in a unique ...

Akido

Clinical Informatics Specialist

Cranston, RI · On-site +1

... Support & Triage * Serve as a first-line resource for EHR and application issues via phone, remote desktop, and on-site assistance * Triage, document, and escalate issues to IT, help desk, or vendor ...

OSTechnical

Be Seen First

Remote Electronic Health Records (EHR) Analyst

Irvine, CA · Remote

You can work remote from home and would be expected to come on-site at office per the schedule ... Responsibilities • Configure, maintain and optimize the EHR systems to support organizational ...

GDIT

Clinical Deployment Site Lead (VA EHRM)

WV · Remote

$107K - $144K/yr

Bachelor's degree and 5+ years of progressive electronic health records (EHR) support outcome-based ... Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our ...

STI

EPIC EHR Helpdesk Shift Lead - REMOTE

EHR Helpdesk Shift Lead REMOTE 1 year Contract 2nd Shift (3PM EST - 11:30 PM EST) 3rd Shift (11PM ... Provide expert-level support for Epic applications, including issue triage, resolution, and ...

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic Analyst to support the implementation, optimization, and maintenance of Epic applications. The ideal ...

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All JobsRemote Ehr Support Jobs

Remote Ehr Support information

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$31K

$161.2K

$206K

How much do remote ehr support jobs pay per year?

As of Jun 28, 2026, the average yearly pay for remote ehr support in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Ehr Support vs Remote Medical Biller?

AspectRemote Ehr SupportRemote Medical Biller
CredentialsMedical office software knowledge, basic healthcare certificationsMedical billing certifications, coding certifications (e.g., CPC)
Work EnvironmentHealthcare provider offices, remote support teamsBilling companies, healthcare practices, remote
Industry UsageHospitals, clinics, healthcare providersInsurance companies, billing services, healthcare providers
Common Search/ComparisonRemote Ehr Support vs Remote Medical Biller

Remote Ehr Support primarily involves assisting with electronic health record systems, ensuring data accuracy, and supporting healthcare providers. Remote Medical Biller focuses on processing insurance claims, coding, and billing patients. While both roles require healthcare knowledge, Ehr Support emphasizes system support, whereas Medical Biller centers on financial transactions and coding.

More about Remote Ehr Support jobs
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What are the most commonly searched types of Ehr Support jobs? The most popular types of Ehr Support jobs are:
What states have the most Remote Ehr Support jobs? States with the most job openings for Remote Ehr Support jobs include:
What job categories do people searching Remote Ehr Support jobs look for? The top searched job categories for Remote Ehr Support jobs are:
Remote Ehr Support jobs near you
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

INFO ORIGIN INC

Raleigh, NC • Remote

$35 - $45/hr

Contractor

Posted 27 days ago

Job description

  • Position Title: Epic EHR Helpdesk Analyst
  • Location: Raleigh, NC (Fully remote, 1st shift (7AM–3:30PM EST)
  • Interview: Webcam Interview Only
  • Position Type: Contract

Overview:

  • Provides advanced Epic EHR support across 13 facilities. Resolves technical issues, manages access, and supports users; includes weekends and holidays to ensure reliable patient‑care systems.
  • The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
  • Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

  • Provide support for Epic applications, workflows, access, printing, and integration issues.
  • Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
  • Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
  • Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
  • Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
  • Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
  • Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
  • Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
  • Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
  • Maintain documentation, knowledge base articles, and standard operating procedures.
  • Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
  • Support change management and scheduled downtime communications as needed.
  • Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
  • Escalate critical issues and downtime events according to established protocols.

Required Skills

  • Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.
  • Proficient with ServiceNow or other enterprise ticketing systems.
  • In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts).

Highly Desired:

  • Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk).
  • Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM).