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Technical Support Analyst Remote Jobs in Atlanta, GA

CEDENT

SAP Analyst :: Remote

Alpharetta, GA · Remote

SAP Analyst Duration: 6+ Months Location: Remote ? Must have: * Intermediate ERP experience with ... Provide support of business continuity and HyperCare post ERP conversion to SAP/S4/Hana and ...

Global-e

Technical Support Team Lead

Atlanta, GA · On-site +1

We are looking for a Technical/Application Support Team Lead to join our Technical Support Team in ... Experience with managing root cause analysis and incident reports. * Excellent interpersonal and ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

... remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ... Investigate and diagnose complex technical problems, identify root causes, and implement solutions ...

Geotab

Sales Commission Analyst (Remote)

Atlanta, GA · On-site +1

Support day-to-day SIP operations, apply compensation rules, and assist with plan updates, new hire ... Analyze commission and attainment trends, surface anomalies, and deliver findings with ...

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How much do technical support analyst remote jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for technical support analyst remote in Atlanta, GA is $26.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $30.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are the most commonly searched types of Technical Support Analyst jobs in Atlanta, GA? The most popular types of Technical Support Analyst jobs in Atlanta, GA are:
What are popular job titles related to Technical Support Analyst Remote jobs in Atlanta, GA? For Technical Support Analyst Remote jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Technical Support Analyst Remote jobs in Atlanta, GA look for? The top searched job categories for Technical Support Analyst Remote jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Technical Support Analyst Remote jobs? Cities near Atlanta, GA with the most Technical Support Analyst Remote job openings:
Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in Atlanta, GA as of August 2026, with employment types broken down into 77% Full Time, 8% Part Time, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $55,081 per year, or $26.5 per hour.

SAP Analyst :: Remote

CEDENT

Alpharetta, GA • Remote

Full-time

Re-posted 23 days ago

Job description

Role: SAP Analyst

Duration: 6+ Months

Location: Remote

?

Must have:

  • Intermediate ERP experience with SAP Intermediate Microsoft Excel and Google Suite.
  • Experience with the following tools .. CATs, PeopleSoft, SAP, Fuze tools, Jira Ticketing system.
  • Experience with wireless cell site construction.
  • Experience with wireless cell site equipment engineering.
  • Analyst must possess time management skills, demonstrate the ability to work independently, and possess excellent verbal and written communication skills

?

Job Duties:

  • Provide support of business continuity and HyperCare post ERP conversion to SAP/S4/Hana and processing financial transactions.
  • Establish relationships with all departments and levels of the organization in order to understand the needs of each.
  • Assist with any ad hoc requests or special projects that require financial analysis.
  • Education / Certifications: Preferred Bachelor in Engineer, Telecom / IT or Business Logistics.
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About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008

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