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3Rd Shift Remote Desktop Support Engineer Jobs in Atlanta, GA

F2Onsite

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L2 Cisco Network Support Engineer - Remote (6-8 weeks)

Atlanta, GA · Remote

$50 - $55/hr

Remote Work Auth: US Citizen or Green Card No Third Party Inquiries Please We are seeking an ... Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members ...

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CNR Technologies

Senior Systems Engineer

Woodstock, GA · Remote

$80K - $110K/yr

Coordinate remote troubleshooting efforts during critical incidents and high-priority support ... Collaborate with vendors and third-party providers to troubleshoot issues and implement solutions.

Tractian

Technical Support Engineer

Atlanta, GA · Remote

What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... You'll collaborate with the development team to improve our products, deliver remote support via ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

... remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ... Collaborate with cross-functional teams, including developers, QA, and infrastructure teams, to ...

Emergent Software

Senior IT Support Technician

Atlanta, GA · On-site +1

$50K - $75K/yr

**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in ... Qualifications * 3-5 years of experience in IT support, help desk, desktop support, or a related ...

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3Rd Shift Remote Desktop Support Engineer information

See Atlanta, GA salary details

$9

$25

$43

How much do 3rd shift remote desktop support engineer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for 3rd shift remote desktop support engineer in Atlanta, GA is $25.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.57 per hour, depending on experience, location, and employer.

What is a 3rd shift remote desktop support engineer?

A 3rd Shift Remote Desktop Support Engineer is an IT professional who provides technical support for computer desktops, laptops, and related systems during overnight hours, typically outside regular business times. They assist users remotely by troubleshooting software, hardware, and network issues, ensuring systems remain operational for global teams or 24/7 businesses. Working the 3rd shift often involves handling urgent incidents, performing maintenance tasks, and minimizing downtime during off-peak hours. This role requires strong problem-solving skills, technical expertise, and effective communication to resolve user issues remotely.

What are the key skills and qualifications needed to thrive as a 3rd shift remote desktop support engineer, and why are they important?

To thrive as a 3rd Shift Remote Desktop Support Engineer, you need a solid understanding of desktop operating systems, troubleshooting skills, and typically a degree in IT or related field, along with relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote support tools such as Remote Desktop, TeamViewer, or SCCM, and ticketing systems like ServiceNow is essential. Strong communication, problem-solving abilities, and the discipline to work independently during off-hours are standout soft skills. These skills and qualities are critical for providing timely, effective support and ensuring operational continuity during non-standard business hours.

What are some unique challenges faced by 3rd shift remote desktop support engineers, and how can they be managed effectively?

3rd Shift Remote Desktop Support Engineers often encounter challenges such as working independently during off-peak hours and addressing urgent technical issues without immediate onsite support. Effective communication with daytime teams and thorough documentation are crucial to ensure seamless handovers and consistent service quality. Additionally, managing a sleep schedule and maintaining work-life balance are important for long-term success in this role. Building strong time-management skills and utilizing collaboration tools can help overcome these challenges.

What is the difference between 3Rd Shift Remote Desktop Support Engineer vs 3Rd Shift Network Support Technician?

Aspect3Rd Shift Remote Desktop Support Engineer3Rd Shift Network Support Technician
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentProviding remote desktop support to end-users, troubleshooting software/hardware issuesMonitoring and maintaining network infrastructure, troubleshooting connectivity problems
Industry UsageIT support, helpdesk services, tech companiesNetwork service providers, enterprise IT departments

The 3Rd Shift Remote Desktop Support Engineer primarily focuses on assisting users remotely with desktop and software issues, requiring certifications like CompTIA A+ and MCDST. In contrast, the 3Rd Shift Network Support Technician concentrates on maintaining network infrastructure, often holding certifications like Network+ or CCNA. Both roles operate during the night shift and are essential in IT support, but they differ in technical focus and daily responsibilities.

What are the most commonly searched types of Remote Desktop Support Engineer jobs in Atlanta, GA?

The most popular types of Remote Desktop Support Engineer jobs in Atlanta, GA are:

What are popular job titles related to 3Rd Shift Remote Desktop Support Engineer jobs in Atlanta, GA?

For 3Rd Shift Remote Desktop Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching 3Rd Shift Remote Desktop Support Engineer jobs in Atlanta, GA look for?

The top searched job categories for 3Rd Shift Remote Desktop Support Engineer jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for 3Rd Shift Remote Desktop Support Engineer jobs?

Cities near Atlanta, GA with the most 3Rd Shift Remote Desktop Support Engineer job openings:

3Rd Shift Remote Desktop Support Engineer jobs near you
Infographic showing various 3Rd Shift Remote Desktop Support Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,998 per year, or $26 per hour.

L2 Cisco Network Support Engineer - Remote (6-8 weeks)

F2Onsite

Atlanta, GA • Remote

$50 - $55/hr

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Job description

L2 Cisco Network Support Engineer – Remote Contract

Duration: 6-8 Weeks
Schedule: 40 Hours per Week
Location: Remote

Work Auth: US Citizen or Green Card

No Third Party Inquiries Please
We are seeking an experienced L2 Cisco Network Support Engineer to provide remote operational support for a large enterprise Cisco network environment consisting of more than 500 switches. The engineer will work with the customer's infrastructure team to monitor, troubleshoot, maintain, and support network switching infrastructure throughout the six-week engagement.


Key Responsibilities

  • Provide L2 operational support for a Cisco network environment consisting of 500+ switches.
  • Troubleshoot network connectivity, switch port, VLAN, trunking, and Layer 2/Layer 3 issues.
  • Review switch configurations, logs, alerts, interface status, and network performance.
  • Perform approved configuration changes and routine network maintenance.
  • Troubleshoot STP, VLAN, routing, port-channel, and connectivity issues.
  • Support switch replacements, upgrades, configuration validation, and remote troubleshooting as required.
  • Coordinate with onsite technicians when physical intervention or smart-hands assistance is necessary.
  • Escalate complex network issues to L3 engineers or customer network architects.
  • Document troubleshooting activities, configuration changes, and issue resolutions.
  • Follow customer change-management, security, and network operational procedures.


Required Experience

  • 3–5+ years of enterprise Cisco network support experience.
  • Strong Cisco switching knowledge, ideally including Catalyst and/or Nexus platforms.
  • Working knowledge of TCP/IP, VLANs, STP/RSTP, trunking, EtherChannel/LACP, routing, ACLs, and network troubleshooting.
  • Experience supporting large, distributed Cisco network environments.
  • Ability to troubleshoot independently using Cisco CLI and network diagnostic tools.
  • Strong documentation and communication skills.
  • CCNA or equivalent practical experience preferred; CCNP is a plus.

Additional Information

  • All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.
  • F2OnSite supports and adheres to all state laws regarding background checks.

Company Description

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

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About F2ONSITE

Sourced by ZipRecruiter

Donny F. Lauderback Founded F2OnSite in 2007, joined shortly thereafter by F. Jonathan Poole, and Created what is now the Fastest Growing onsite IT Services Company in the United States. The Company is located in the popular Legacy Center in Plano, Texas, and has Regional presence in Boston MA, Austin TX, Miami FL, and Charlotte NC, and with hundreds of Technical Employees throughout the Country. F2OnSite operates in more than 40 states across the country, Performing Service at hundreds of locations each day.

Company size

51 - 200 Employees

Headquarters location

Plano, TX, US

Year founded

2007

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