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3Rd Shift Remote Desktop Support Engineer Jobs (NOW HIRING)

ACS Consultancy Services

Desktop Engineer

Albany, NY · Remote

Desktop Engineer Location : Remote We are currently seeking candidates who meet the following ... Experience in remote desktop support tools (e.g., Bomgar, TeamViewer, AnyDesk). * Certifications ...

Noblesoft Technologies

Desktop Support

Melbourne, FL · Remote

$20.75 - $26.25/hr

Role: Remote Desktop Support Location: - Melbourne, FL Primary: * IP Phone support experience necessary * Expert in handling Office Applications i.e Outlook ,MS Teams , Zoom Conferencing

SOSi

Help Desk Support Engineer

FL · Remote

SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... Experience providing remote desktop support. * Experience supporting incident response activities.

Base-2 Solutions, LLC

Help Desk Support Engineer

Remote * Work Type: Remote * Shift: First * Referral Eligibility: Eligible * U.S. Citizenship ... Experience with IT help desk ticketing systems, remote desktop support, and incident response.

Symbotic

Technical Support Engineer

Shift Schedules (24/7 Support) * Weekday Night: Monday-Thursday, 8:00 p.m. - 6:00 a.m. EST ... via Remote Desktop, SSH, browser, etc. * Experience with VMWare or other server/desktop ...

Detroit IT

Apple Support Specialist

Troy, MI · Remote

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using local, open directory and active directory. Migration of user data from system to system. Imaging ...

Symbotic

Technical Support Engineer

OR · Remote

Shift Schedules(24/7 Support) * Weekday Night: Monday-Thursday, 8:00 p.m. - 6:00 a.m. EST * Weekend ... Experience withsupporting systems remotely by connecting to various system types via Remote Desktop ...

NTT DATA Services

Desktop Support Technician

Irvine, CA · On-site +1

$21.75 - $27.75/hr

The Desktop Support will be responsible for performing various managed client services for a ... Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ...

Follett Software, LLC

Desktop Support Technician

Mchenry, IL · On-site +1

$20 - $25.25/hr

POSITION SUMMARY We are looking for a Desktop Support Technician to join our team in McHenry, IL ... The person in this role will support employees across in-office, remote, and global environments ...

NTT DATA Services

Desktop Support Technician

Irvine, CA · On-site +1

$21.50 - $27.25/hr

The Desktop Support will be responsible for performing various managed client services for a ... Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ...

NTT DATA Services

Desktop Support Technician

Portland, OR · On-site +1

$21.25 - $27/hr

The Desktop Support will be responsible for performing various managed client services for a ... Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ...

WW&R

Help Desk Support Specialist Sr.

Independence, OH · Remote

$23.94 - $29.67/hr

The Senior Specialist focuses on the remote resolution of complex technical issues to minimize unnecessary escalations to the Desktop Support team, handling items that require advanced diagnostic ...

WW&R

Help Desk Support Specialist Sr.

Cincinnati, OH · Remote

$23.94 - $31.15/hr

The Senior Specialist focuses on the remote resolution of complex technical issues to minimize unnecessary escalations to the Desktop Support team, handling items that require advanced diagnostic ...

ACI Infotech

End User Support Engineer

As a member of the Global End User Support team, the successful candidate will be primarily ... remote connectivity, VPN, building laptops/desktops, installing end user equipment (monitors ...

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3Rd Shift Remote Desktop Support Engineer information

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$10

$26

$45

How much do 3rd shift remote desktop support engineer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for 3rd shift remote desktop support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between 3Rd Shift Remote Desktop Support Engineer vs 3Rd Shift Network Support Technician?

Aspect3Rd Shift Remote Desktop Support Engineer3Rd Shift Network Support Technician
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentProviding remote desktop support to end-users, troubleshooting software/hardware issuesMonitoring and maintaining network infrastructure, troubleshooting connectivity problems
Industry UsageIT support, helpdesk services, tech companiesNetwork service providers, enterprise IT departments

The 3Rd Shift Remote Desktop Support Engineer primarily focuses on assisting users remotely with desktop and software issues, requiring certifications like CompTIA A+ and MCDST. In contrast, the 3Rd Shift Network Support Technician concentrates on maintaining network infrastructure, often holding certifications like Network+ or CCNA. Both roles operate during the night shift and are essential in IT support, but they differ in technical focus and daily responsibilities.

What is a 3rd Shift Remote Desktop Support Engineer?

A 3rd Shift Remote Desktop Support Engineer is an IT professional who provides technical support for computer desktops, laptops, and related systems during overnight hours, typically outside regular business times. They assist users remotely by troubleshooting software, hardware, and network issues, ensuring systems remain operational for global teams or 24/7 businesses. Working the 3rd shift often involves handling urgent incidents, performing maintenance tasks, and minimizing downtime during off-peak hours. This role requires strong problem-solving skills, technical expertise, and effective communication to resolve user issues remotely.

What are the key skills and qualifications needed to thrive as a 3rd Shift Remote Desktop Support Engineer, and why are they important?

To thrive as a 3rd Shift Remote Desktop Support Engineer, you need a solid understanding of desktop operating systems, troubleshooting skills, and typically a degree in IT or related field, along with relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote support tools such as Remote Desktop, TeamViewer, or SCCM, and ticketing systems like ServiceNow is essential. Strong communication, problem-solving abilities, and the discipline to work independently during off-hours are standout soft skills. These skills and qualities are critical for providing timely, effective support and ensuring operational continuity during non-standard business hours.

What are some unique challenges faced by 3rd Shift Remote Desktop Support Engineers, and how can they be managed effectively?

3rd Shift Remote Desktop Support Engineers often encounter challenges such as working independently during off-peak hours and addressing urgent technical issues without immediate onsite support. Effective communication with daytime teams and thorough documentation are crucial to ensure seamless handovers and consistent service quality. Additionally, managing a sleep schedule and maintaining work-life balance are important for long-term success in this role. Building strong time-management skills and utilizing collaboration tools can help overcome these challenges.
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3Rd Shift Remote Desktop Support Engineer jobs near you

Desktop Engineer

ACS Consultancy Services

Albany, NY • Remote

Other

Posted 18 days ago

Job description

Job Title: Desktop Engineer

Location: Remote

We are currently seeking candidates who meet the following qualifications.

Responsibilities:

  • Install, configure, and support Windows and macOS-based desktop and laptop systems.
  • Provide Tier 2/3 support for end-user issues related to hardware, software, and networking.
  • Manage desktop imaging and deployment using tools such as SCCM, Intune, or MDT.
  • Troubleshoot and resolve technical issues, ensuring timely and accurate resolutions.
  • Maintain system and user documentation, asset inventory, and configuration records.
  • Configure and support desktop security, antivirus, and encryption solutions.
  • Assist with application packaging, patch management, and software distribution.
  • Coordinate with other IT teams to support upgrades, migrations, and infrastructure projects.
Qualifications:
  • Bachelor's degree in Information Technology or related field (or equivalent experience).
  • Experience in a Desktop Support or Desktop Engineering role.
  • Strong knowledge of Windows 10/11, Active Directory, Group Policy, and Office 365.
  • Hands-on experience with device imaging and deployment tools (SCCM, Intune, etc.).
  • Proficiency in PowerShell or other scripting languages for automation tasks.
  • Solid understanding of networking basics (TCP/IP, DNS, DHCP).
  • Strong troubleshooting and diagnostic skills.
  • Experience with cloud-based device management (e.g., Autopilot, Azure AD).
  • Experience in remote desktop support tools (e.g., Bomgar, TeamViewer, AnyDesk).
  • Certifications such as CompTIA A+, Microsoft MCP/MCSA/MD-100/MD-101 are a plus.
  • Experience supporting Citrix environments or virtual desktop infrastructure (VDI).
  • Knowledge of endpoint protection and patch management solutions.
  • Federal Experience is a plus.
  • Required Security clearance.
    If you meet these qualifications, please submit your application via link provided in Linkedin.
    Kindly do not call the general line to submit your application.