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3Rd Shift Remote Desktop Support Engineer Jobs (NOW HIRING)

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Support Engineer I

$29.33 - $37.50/hr

Must be able to work the third shift schedule (11:00 PM to 8:00 AM Pacific Standard Time) The ... REMOTE

Akido

EHR Training & Support Specialist

Cranston, RI · On-site +1

Design and implement updated workflows that integrate across departments, systems, and third-party ... Serve as a first-line resource for EHR and application issues via phone, remote desktop, and on ...

PLANIT Group

Windows 10 / 11 Support Engineer

Windows 10 / 11 Support Engineer Location: Raleigh, NC or remote Start Date: 05/19/25 Submit ... Conflicting third-party applications * Monitor system performance and identify areas for ...

Helion Technologies

Hybrid Desktop Support Analyst

$23.75 - $32/hr

Helion is actively recruiting a new Hybrid Desktop Support Analyst (DSA) for our Tier 1 team. The ... Helps remote users including all application support and configuring VPN access. * Maintains user ...

Automox

What You Bring to the Table * 1-2+ years of experience in technical support, IT support, desktop ... Compensation $70,000-$75,000 USD LOCATION We are a fully distributed company of remote employees.

Canon Medical Systems

Remote Support Engineer -XR/VL

$86K - $138K/yr

Remote Support Engineer -XR/VL - req1697 OVERVIEW The Customer Solutions Center (CSC) Remote ... Shift Flexibility & Work Schedule Requirements: * This role operates within a 24/7/365 support ...

Enterprise Integration

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IT Service Desk Technician ( Night-shift / REMOTE )

Lexington, KY · Remote

$16 - $18/hr

If necessary, liaise with third-party support and technology equipment vendors. * Work directly ... Desktops, laptops, wireless devices, network printers, servers, routers, switches, and firewalls ...

Enterprise Integration

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IT Service Desk Technician ( Night-shift / REMOTE )

Dayton, OH · Remote

$16 - $18/hr

If necessary, liaise with third-party support and technology equipment vendors. * Work directly ... Desktops, laptops, wireless devices, network printers, servers, routers, switches, and firewalls ...

Empower AI Inc.

Desktop Support Technician I

$20.75 - $26.25/hr

... and shift offerings to provide a more flexible service delivery model, completing the agency ... as a remote worker demonstrating time management and self discipline with cultural change ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$66K - $109K/yr

Work required shift from 9:30 AM to 6:00 PM as part of a coverage team operating 24x7 support, to ... Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging ...

Futran Tech Solutions Pvt. Ltd.

Support Engineer

Support Engineer Location = Remote Duration - 3months No of submissions - 2 * 2+ years of experience using or supporting a cybersecurity product. Examples of cybersecurity products are Microsoft ...

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3Rd Shift Remote Desktop Support Engineer information

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$45

How much do 3rd shift remote desktop support engineer jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for 3rd shift remote desktop support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between 3Rd Shift Remote Desktop Support Engineer vs 3Rd Shift Network Support Technician?

Aspect3Rd Shift Remote Desktop Support Engineer3Rd Shift Network Support Technician
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentProviding remote desktop support to end-users, troubleshooting software/hardware issuesMonitoring and maintaining network infrastructure, troubleshooting connectivity problems
Industry UsageIT support, helpdesk services, tech companiesNetwork service providers, enterprise IT departments

The 3Rd Shift Remote Desktop Support Engineer primarily focuses on assisting users remotely with desktop and software issues, requiring certifications like CompTIA A+ and MCDST. In contrast, the 3Rd Shift Network Support Technician concentrates on maintaining network infrastructure, often holding certifications like Network+ or CCNA. Both roles operate during the night shift and are essential in IT support, but they differ in technical focus and daily responsibilities.

What is a 3rd Shift Remote Desktop Support Engineer?

A 3rd Shift Remote Desktop Support Engineer is an IT professional who provides technical support for computer desktops, laptops, and related systems during overnight hours, typically outside regular business times. They assist users remotely by troubleshooting software, hardware, and network issues, ensuring systems remain operational for global teams or 24/7 businesses. Working the 3rd shift often involves handling urgent incidents, performing maintenance tasks, and minimizing downtime during off-peak hours. This role requires strong problem-solving skills, technical expertise, and effective communication to resolve user issues remotely.

What are the key skills and qualifications needed to thrive as a 3rd Shift Remote Desktop Support Engineer, and why are they important?

To thrive as a 3rd Shift Remote Desktop Support Engineer, you need a solid understanding of desktop operating systems, troubleshooting skills, and typically a degree in IT or related field, along with relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote support tools such as Remote Desktop, TeamViewer, or SCCM, and ticketing systems like ServiceNow is essential. Strong communication, problem-solving abilities, and the discipline to work independently during off-hours are standout soft skills. These skills and qualities are critical for providing timely, effective support and ensuring operational continuity during non-standard business hours.

What are some unique challenges faced by 3rd Shift Remote Desktop Support Engineers, and how can they be managed effectively?

3rd Shift Remote Desktop Support Engineers often encounter challenges such as working independently during off-peak hours and addressing urgent technical issues without immediate onsite support. Effective communication with daytime teams and thorough documentation are crucial to ensure seamless handovers and consistent service quality. Additionally, managing a sleep schedule and maintaining work-life balance are important for long-term success in this role. Building strong time-management skills and utilizing collaboration tools can help overcome these challenges.
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3Rd Shift Remote Desktop Support Engineer jobs near you
Infographic showing various 3Rd Shift Remote Desktop Support Engineer job openings in the United States as of June 2026, with employment types broken down into 29% As Needed, 54% Full Time, 11% Part Time, 3% Temporary, and 3% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.
Tier 2 Remote Operations Support (Evenings)

Tier 2 Remote Operations Support (Evenings)

Columbia Technology Partners

Annapolis Junction, MD • On-site, Remote

$52K - $70K/yr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Description:
Columbia Technology Partners is seeking a Tier 2 System Administrator to join our Remote Operations team supporting end users across network, desktop, and systems environments. In this role, you'll be a go-to problem solver-helping users troubleshoot issues, restore functionality, and stay productive. You'll work hands-on with both hardware and software, leveraging remote tools to support a distributed user base while collaborating with a supportive team.
Shift: Wednesday - Sunday, 2:00 PM - 10:00 PM
Key Responsibilities:
  • Provide Tier 2 technical support for hardware, software, and system-related issues
  • Troubleshoot, diagnose, and resolve problems from initial report through full resolution
  • Deliver remote support using tools such as Remote Desktop and other remote access solutions
  • Investigate and resolve help desk tickets supporting cloud and endpoint environments
  • Apply structured diagnostic techniques to identify root causes and implement fixes
  • Offer guidance and support to junior team members when needed

Qualifications:
  • IAT Level 1 certification required (CompTIA A+ or Network+)
  • HS Diploma or GED with 15+ years of relevant experience OR Bachelor's degree with 10+ years of relevant experience
  • Experience troubleshooting hardware and supporting end-user devices
  • Hands-on experience with Remote Assistance and Remote Desktop tools
  • Strong problem-solving skills and ability to work independently in a shift-based support environment

Requirements:
  • U.S. Citizenship is required for all applicants. CTP is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph.
  • Certification Requirements:
    • DOD 8570 IAT Level 1 certification

This position requires an active Security Clearance with appropriate Polygraph.
About us:
Founded in 2007, Columbia Technology Partners is Woman-Owned, Service-Disabled Veteran Owned Small Business with a specialization in technology and management consulting committed to solving intricate and sensitive technology issues facing corporations and federal agencies. Since its inception, CTP has been instrumental in the technical design, engineering development, operational deployment, and support of key systems. With a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. CTP staff have worked closely with both government engineers and management to gather mission requirements, develop the architecture to deliver the needed functionality and assess tools available to meet or exceed the needs of the mission.
At Columbia Technology Partners (CTP), we are united in being the best that we can be as individuals, but our core belief is that we can be better together. Together we will take on each mission with an execution process that authentically represents who we are. Our success relies on our team values, the foundation we built around them, and the Partners we become along the way.
That's why our pay is competitive, our missions are critical, and our benefits
represent what matters most to CTP: Our People.
Salary Range Transparency
At Columbia Technology Partners we are committed to transparency and fairness in our compensation practices. We believe in creating a work environment where employees feel valued, empowered, and rewarded for their contributions.
How We Determine Salary Ranges
Our salary ranges are based on the following key factors:
  • Job Role and Responsibilities: The specific duties and responsibilities associated with each role form the foundation of our compensation structure.
  • Market Research and Industry Benchmarks: We conduct regular analysis of market trends and salaries across our industry, using reliable compensation data to ensure we stay competitive.
  • Experience and Qualifications: An individual's experience, education, certifications, and specialized skills all contribute to determining their position within a salary range.
  • Location: Salary ranges may be adjusted based on geographic cost of living, in accordance with local and national standards.
  • Company Performance: Our compensation practices also take into account overall company performance and financial health, ensuring that we maintain sustainability while rewarding our team.

Really good benefits, for really GREAT people:
From our CTP Family to yours, we know how important these decisions are. Your benefits are about you, not us. Tell us what you need in order to see a future at CTP; lets get where you're going, together.
Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options.
Vision + Dental: Both free to you + paid in full by CTP.
Retirement: 401k - 6% company contribution
PTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided.
Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition.
Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you.
Profit Sharing Bonus: End of year cash gets added to your bottom-line.
Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team.
Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.
CTP was voted one of the top 25 best places to work in Baltimore by Baltimore Magazine!

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