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3Rd Shift Remote Desktop Support Engineer Jobs in Baltimore, MD

Inovalon

Senior Systems Development Engineer L4

Bowie, MD · Remote

$100K - $138K/yr

... supporting application engineering teams with application design and implementation. Duties and ... Strong understanding about AD(Active Directory) , GPO (Group Policy Object), RDS(Remote Desktop ...

NinjaOne

Junior Software Packaging Engineer

Baltimore, MD · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This team builds and maintains the third-party software catalog that powers automated patching ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

NinjaOne

Junior Software Packaging Engineer

Baltimore, MD · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This team builds and maintains the third-party software catalog that powers automated patching ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

Inspection Experts, Inc.

BAS Engineer

Columbia, MD · Remote

... with limited support from manufacturer resources due to facilities being in remote locations ... Experience creating and modifying Building Automation System graphics, Third party integration via ...

Dalcom LLC

Senior Engineer (Contingent Upon Award)

Aberdeen, MD · On-site +1

$150K - $225K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote (CONUS Travel Required) Salary: $150,000 - $225,000 Position Overview Dalcom Engineering is seeking a Senior Engineer to provide technical leadership supporting engineering analysis, facility ...

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All Jobs3Rd Shift Desktop Support Engineer Jobs3Rd Shift Remote Desktop Support Engineer Jobs3Rd Shift Remote Desktop Support Engineer Jobs in Baltimore, MD

3Rd Shift Remote Desktop Support Engineer information

See Baltimore, MD salary details

$10

$26

$45

How much do 3rd shift remote desktop support engineer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for 3rd shift remote desktop support engineer in Baltimore, MD is $26.82, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $30.58 per hour, depending on experience, location, and employer.

What is the difference between 3Rd Shift Remote Desktop Support Engineer vs 3Rd Shift Network Support Technician?

Aspect3Rd Shift Remote Desktop Support Engineer3Rd Shift Network Support Technician
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentProviding remote desktop support to end-users, troubleshooting software/hardware issuesMonitoring and maintaining network infrastructure, troubleshooting connectivity problems
Industry UsageIT support, helpdesk services, tech companiesNetwork service providers, enterprise IT departments

The 3Rd Shift Remote Desktop Support Engineer primarily focuses on assisting users remotely with desktop and software issues, requiring certifications like CompTIA A+ and MCDST. In contrast, the 3Rd Shift Network Support Technician concentrates on maintaining network infrastructure, often holding certifications like Network+ or CCNA. Both roles operate during the night shift and are essential in IT support, but they differ in technical focus and daily responsibilities.

What is a 3rd shift remote desktop support engineer?

A 3rd Shift Remote Desktop Support Engineer is an IT professional who provides technical support for computer desktops, laptops, and related systems during overnight hours, typically outside regular business times. They assist users remotely by troubleshooting software, hardware, and network issues, ensuring systems remain operational for global teams or 24/7 businesses. Working the 3rd shift often involves handling urgent incidents, performing maintenance tasks, and minimizing downtime during off-peak hours. This role requires strong problem-solving skills, technical expertise, and effective communication to resolve user issues remotely.

What are the key skills and qualifications needed to thrive as a 3rd shift remote desktop support engineer, and why are they important?

To thrive as a 3rd Shift Remote Desktop Support Engineer, you need a solid understanding of desktop operating systems, troubleshooting skills, and typically a degree in IT or related field, along with relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote support tools such as Remote Desktop, TeamViewer, or SCCM, and ticketing systems like ServiceNow is essential. Strong communication, problem-solving abilities, and the discipline to work independently during off-hours are standout soft skills. These skills and qualities are critical for providing timely, effective support and ensuring operational continuity during non-standard business hours.

What are some unique challenges faced by 3rd shift remote desktop support engineers, and how can they be managed effectively?

3rd Shift Remote Desktop Support Engineers often encounter challenges such as working independently during off-peak hours and addressing urgent technical issues without immediate onsite support. Effective communication with daytime teams and thorough documentation are crucial to ensure seamless handovers and consistent service quality. Additionally, managing a sleep schedule and maintaining work-life balance are important for long-term success in this role. Building strong time-management skills and utilizing collaboration tools can help overcome these challenges.

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For 3Rd Shift Remote Desktop Support Engineer jobs in Baltimore, MD, the most frequently searched job titles are:

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3Rd Shift Remote Desktop Support Engineer jobs near you

Senior Systems Development Engineer L4

Inovalon

Bowie, MD • Remote

$100K - $138K/yr

Full-time

Posted 10 days ago

Job description

Overview:   The Senior Systems Development Engineer L4 will focus on defining, implementing, and enforcing governance and standards for Inovalon's commercial cloud platforms including AWS, Azure, GCP, OCI, and Snowflake. This role requires good understanding of cloud-based infrastructure, virtual machines, storage, networking, and security. This position will split time between developing commercial cloud governance and standards, defining and implementing platform-level features, developing infrastructure as code, and supporting application engineering teams with application design and implementation.

Duties and Responsibilities:

  • Assumes responsibility for defining, implementing, and enforcing governance and standards for commercial cloud platforms including AWS, Azure, GCP, OCI, and Snowflake.
  • Applies commercial cloud best practices to design, develop, and implement AWS, Azure, and GCP platform-level features.
  • Discover, review, and influence new and evolving design, architecture, and standards for building and delivering unique cloud-based infrastructure, applications, and services.
  • Collaborate with application engineering teams to create, monitor, and troubleshoot system infrastructure.
  • Be an expert in service reliability, sustainability, and efficiency. Collaborate with product, application engineering, and security teams to ensure solutions realize non-functional requirements such as availability, performance, security, maintainability, and cost-efficiency.
  • In depth knowledge of infrastructure deployment including knowledge of installation, configuration, troubleshooting of Servers, Storage, and Networking.
  • Develop, gather, and leverage metrics to manage cloud-based infrastructure to drive automation, improvement, and performance.
  • Windows and/or Linux installation and configuration knowhow and automation skills.
  • Strong understanding about AD(Active Directory) , GPO (Group Policy Object), RDS(Remote Desktop Service)
  • Implement backup and disaster recovery strategies

Job Requirements:

  • Minimum of 5+ years experience as a Cloud Engineer, Site Reliability Engineering, or Systems Engineer.
  • Extensive knowledge of existing industry standards, technologies, services, and infrastructure operations of cloud computing platforms such as AWS, Azure, GCP, OCI, or Snowflake.
  • Extensive knowledge of infrastructure as code automation and continuous integration/delivery tools such as Azure DevOps, Azure Pipelines, Terraform, or similar.
  • Extensive scripting experience with Terraform, Linux Shell, PowerShell, Python, or others.

Education:

  • Bachelor's degree in computer science, Software Engineering, or Information Technology
  • Master's degree or PhD in Computer Science, a related technical field, or equivalent practical experience preferred.

Physical Demands and Work Environment:

  • Sedentary work (i.e. sitting for long periods of time).
  • Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
  • Subject to inside environmental conditions.
  • Travel for this position will include less than 10% locally usually for training purposes.

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