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3Rd Shift Remote Desktop Support Engineer Jobs in Silver Spring, MD

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users through troubleshooting steps and solutions, often using remote support tools. • System ...

CGI Inc.

Remote Support Engineer, Junior

Arlington, VA · On-site +1

Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United States, Virginia, Arlington Position ID:J0925-0625 Employment Type: Full Time Position Description:

Eliassen Group

Desktop Endpoint Engineer

Washington, DC · Remote

$45 - $50/hr

Experience Requirements: * 5+ years in desktop engineering or endpoint administration in a mid-to ... registry, and remote support. * Working knowledge of macOS enterprise support and management.

Fanniemae

Desktop Packaging Engineer

Reston, VA · On-site +1

This role partners closely with application owners, security, deployment, and support teams to ... remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for ...

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All Jobs3Rd Shift Desktop Support Engineer Jobs3Rd Shift Remote Desktop Support Engineer Jobs3Rd Shift Remote Desktop Support Engineer Jobs in Silver Spring, MD

3Rd Shift Remote Desktop Support Engineer information

See Silver Spring, MD salary details

$10

$27

$47

How much do 3rd shift remote desktop support engineer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for 3rd shift remote desktop support engineer in Silver Spring, MD is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $31.83 per hour, depending on experience, location, and employer.

What is the difference between 3Rd Shift Remote Desktop Support Engineer vs 3Rd Shift Network Support Technician?

Aspect3Rd Shift Remote Desktop Support Engineer3Rd Shift Network Support Technician
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentProviding remote desktop support to end-users, troubleshooting software/hardware issuesMonitoring and maintaining network infrastructure, troubleshooting connectivity problems
Industry UsageIT support, helpdesk services, tech companiesNetwork service providers, enterprise IT departments

The 3Rd Shift Remote Desktop Support Engineer primarily focuses on assisting users remotely with desktop and software issues, requiring certifications like CompTIA A+ and MCDST. In contrast, the 3Rd Shift Network Support Technician concentrates on maintaining network infrastructure, often holding certifications like Network+ or CCNA. Both roles operate during the night shift and are essential in IT support, but they differ in technical focus and daily responsibilities.

What is a 3rd Shift Remote Desktop Support Engineer?

A 3rd Shift Remote Desktop Support Engineer is an IT professional who provides technical support for computer desktops, laptops, and related systems during overnight hours, typically outside regular business times. They assist users remotely by troubleshooting software, hardware, and network issues, ensuring systems remain operational for global teams or 24/7 businesses. Working the 3rd shift often involves handling urgent incidents, performing maintenance tasks, and minimizing downtime during off-peak hours. This role requires strong problem-solving skills, technical expertise, and effective communication to resolve user issues remotely.

What are the key skills and qualifications needed to thrive as a 3rd Shift Remote Desktop Support Engineer, and why are they important?

To thrive as a 3rd Shift Remote Desktop Support Engineer, you need a solid understanding of desktop operating systems, troubleshooting skills, and typically a degree in IT or related field, along with relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote support tools such as Remote Desktop, TeamViewer, or SCCM, and ticketing systems like ServiceNow is essential. Strong communication, problem-solving abilities, and the discipline to work independently during off-hours are standout soft skills. These skills and qualities are critical for providing timely, effective support and ensuring operational continuity during non-standard business hours.

What are some unique challenges faced by 3rd Shift Remote Desktop Support Engineers, and how can they be managed effectively?

3rd Shift Remote Desktop Support Engineers often encounter challenges such as working independently during off-peak hours and addressing urgent technical issues without immediate onsite support. Effective communication with daytime teams and thorough documentation are crucial to ensure seamless handovers and consistent service quality. Additionally, managing a sleep schedule and maintaining work-life balance are important for long-term success in this role. Building strong time-management skills and utilizing collaboration tools can help overcome these challenges.
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3Rd Shift Remote Desktop Support Engineer jobs near you
Desktop Installation Technician

Desktop Installation Technician

Global Enterprise Services, LLC

Fort Belvoir, VA • Remote

$55K - $70K/yr

Full-time

Posted 4 days ago

Job description

Desktop Installation Technician

*****Short Term Assignment April 15, 2026 - October 31, 2026*****This could be a little longer.

We are seeking a skilled and motivated Desktop Installation Technician to join our IT team. The successful candidate will be responsible for the installation, configuration, and maintenance of desktop computers, peripherals, and software for our employees. This role is crucial in ensuring our team has the technology they need to be productive and successful.

Responsibilities:

  • Install, configure, and upgrade desktop computers, laptops, printers, and other peripherals.
  • Install and configure operating systems (primarily Windows) and various software applications.
  • Troubleshoot and resolve hardware and software issuesin a timely manner.
  • Perform network troubleshooting and connectivity support.
  • Provide technical support and training toend-users.
  • Document all work performed in our help desk ticketing system.
  • Maintainan inventoryof all IT assets.
  • Assistwith the setup of new workstations.

Required Qualifications

  • Mustpossessan active DoD Top Secret/SCI security clearance.
  • Proven experience as a Desktop Support Engineer, IT Technician, or similar role.
  • Strong knowledge of computer hardware, software, and peripherals.
  • Experience withinstalling internal computer components (e.g., RAM, hard drives, video cards) and their corresponding drivers.
  • Experience with KVM switches and setting up multi-monitor configurations.
  • Experience with Windows operating systems (Windows 10, Windows 11).
  • Familiarity with basic network protocols (TCP/IP, DHCP, DNS).
  • Excellent troubleshooting and problem-solving skills.
  • Strong communicationand customer service skills.
  • Ability to work independently and as part of a team.

Desired Qualifications

  • Experiencewith remote desktop support tools.
  • Knowledge of ITIL practices.