Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Merrifield, VA · Remote
$20.75 - $26.25/hr
Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...
Arlington, VA · On-site +1
$43K - $54K/yr
Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ... Ability to analyze issues, identify root causes, and implement effective solutions. • Self ...
Arlington, VA · On-site +1
$43K - $54K/yr
Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ... Ability to analyze issues, identify root causes, and implement effective solutions. • Self ...
Mclean, VA · On-site +1
$21.75 - $29.75/hr
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...
Mclean, VA · On-site +1
$21.75 - $29.75/hr
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...
Arlington, VA · On-site +1
$84K - $126K/yr
The Desktop Support Technician II provides specialized support for Prisoner Enrollment and ... site or remote assistance, and alignment with comprehensive IT support goals to maximize ...
Arlington, VA · On-site +1
$84K - $126K/yr
The Desktop Support Technician II provides specialized support for Prisoner Enrollment and ... site or remote assistance, and alignment with comprehensive IT support goals to maximize ...
Arlington, VA · On-site +1
$84K - $126K/yr
The Desktop Support Technician II provides specialized support for Prisoner Enrollment and ... site or remote assistance, and alignment with comprehensive IT support goals to maximize ...
Arlington, VA · On-site +1
$84K - $126K/yr
The Desktop Support Technician II provides specialized support for Prisoner Enrollment and ... site or remote assistance, and alignment with comprehensive IT support goals to maximize ...
Mclean, VA · On-site +1
$21.75 - $29.75/hr
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...
Mclean, VA · On-site +1
$21.75 - $29.75/hr
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...
Mclean, VA · On-site +1
$21.75 - $29.75/hr
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...
Mclean, VA · On-site +1
$21.75 - $29.75/hr
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. * Provide user support and basic training ...
Washington, DC · Remote
$35 - $40/hr
Description: Onsite in Washington, DC Our client seeks an Executive / VIP Desktop Support ... You will support Office 365, VPN, Active Directory, remote tools, and VTC setups while handling ...
Washington, DC · Remote
$35 - $40/hr
Description: Onsite in Washington, DC Our client seeks an Executive / VIP Desktop Support ... You will support Office 365, VPN, Active Directory, remote tools, and VTC setups while handling ...
This is a remote role based out of our McLean, VA headquarters. Occasional early evening or weekend ... Analyze and process advertising tags, creatives, and campaign files for inclusion in TMTs scanning ...
This is a remote role based out of our McLean, VA headquarters. Occasional early evening or weekend ... Analyze and process advertising tags, creatives, and campaign files for inclusion in TMTs scanning ...
... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
... days), will consider remote Position type: Multiyear contract This is an Application Support ... This role is a Technology Support Analyst position responsible for providing frontline production ...
Share Remote and Autonomous Systems Product Support Analyst, Senior The Opportunity: As a Product Support Analyst, you know the importance of delivering strategic, data-driven logistics solutions ...
Share Remote and Autonomous Systems Product Support Analyst, Senior The Opportunity: As a Product Support Analyst, you know the importance of delivering strategic, data-driven logistics solutions ...
Washington, DC · On-site +1
Senior Product Support Analyst The Opportunity: As a Senior Product Support Analyst, you know the ... edge remote and autonomous systems . You'll use your knowledge of integrated product support to ...
Washington, DC · On-site +1
Senior Product Support Analyst The Opportunity: As a Senior Product Support Analyst, you know the ... edge remote and autonomous systems . You'll use your knowledge of integrated product support to ...
Remote and Autonomous Systems Product Support Analyst, Senior The Opportunity: As a Product Support Analyst, you know the importance of delivering strategic, data-driven logistics solutions that ...
Remote and Autonomous Systems Product Support Analyst, Senior The Opportunity: As a Product Support Analyst, you know the importance of delivering strategic, data-driven logistics solutions that ...
Washington, DC · On-site +1
$158K/yr
Remote and Autonomous Systems Product Support Analyst, Senior The Opportunity: As a Product Support Analyst, you know the importance of delivering strategic, data-driven logistics solutions that ...
Washington, DC · On-site +1
$158K/yr
Remote and Autonomous Systems Product Support Analyst, Senior The Opportunity: As a Product Support Analyst, you know the importance of delivering strategic, data-driven logistics solutions that ...
Alexandria, VA · On-site +1
$158K/yr
Remote and Autonomous Systems Product Support Analyst, Senior The Opportunity: As a Product Support Analyst, you know the importance of delivering strategic, data-driven logistics solutions that ...
New
Alexandria, VA · On-site +1
$158K/yr
Remote and Autonomous Systems Product Support Analyst, Senior The Opportunity: As a Product Support Analyst, you know the importance of delivering strategic, data-driven logistics solutions that ...
New
Fairfax, VA · On-site +1
$158K/yr
Remote and Autonomous Systems Product Support Analyst, Senior The Opportunity: As a Product Support Analyst, you know the importance of delivering strategic, data-driven logistics solutions that ...
New
Fairfax, VA · On-site +1
$158K/yr
Remote and Autonomous Systems Product Support Analyst, Senior The Opportunity: As a Product Support Analyst, you know the importance of delivering strategic, data-driven logistics solutions that ...
New
Provides personal computer support problem analysis, and hardware/software installation and ... Windows desktop support. At least two (2) years experience working knowledge of remote tools.
Provides personal computer support problem analysis, and hardware/software installation and ... Windows desktop support. At least two (2) years experience working knowledge of remote tools.
$11.18 - $13.89
0% of jobs
$13.89 - $16.60
1% of jobs
$16.60 - $19.32
4% of jobs
$19.32 - $22.03
13% of jobs
$23.13 is the 25th percentile. Wages below this are outliers.
$22.03 - $24.74
17% of jobs
The median wage is $26.85 / hr.
$24.74 - $27.45
19% of jobs
$27.45 - $30.16
19% of jobs
$30.50 is the 75th percentile. Wages above this are outliers.
$30.16 - $32.87
13% of jobs
$32.87 - $35.58
7% of jobs
$35.58 - $38.29
4% of jobs
$38.29 - $41
2% of jobs
$11
$27
$41
A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.
As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.
To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.
Job Title: Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite – onsite
Responsibilities
Requirements
#M- #LI- Ref: #851-Rockville-S1
