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Desktop Imaging Jobs in Silver Spring, MD (NOW HIRING)

Imaging Technician Location: Leesburg, VA Type: Contract Work Model: Onsite - onsite ... laptops and desktops using client-provided images, tools, and procedures in an SCCM-based ...

Imaging Technician Location: Leesburg, VA Type: Contract Work Model: Onsite - onsite ... laptops and desktops using client-provided images, tools, and procedures in an SCCM-based ...

The technician will also handle desktop imaging, equipment setup, configuration, documentation, and issue escalation. The ideal candidate has 3 to 5 years of desktop support experience, strong ...

The technician will also handle desktop imaging, equipment setup, configuration, documentation, and issue escalation. The ideal candidate has 3 to 5 years of desktop support experience, strong ...

Desktop Support Manager

Bethesda, MD · On-site

$82K - $149K/yr

Desktop imaging and automated deployment tools * Endpoint management platforms such as SCCM, MECM, Intune, JAMF, or equivalent * ServiceNow or similar IT Service Management (ITSM) platforms * Root ...

Desktop Support Manager

Bethesda, MD · On-site

$82K - $149K/yr

Desktop imaging and automated deployment tools * Endpoint management platforms such as SCCM, MECM, Intune, JAMF, or equivalent * ServiceNow or similar IT Service Management (ITSM) platforms * Root ...

The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...

The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...

... Imaging, Windows Scripts, OS deployments etc. Good experience and knowledge on Antivirus applications, DLP Tools, other desktop security tools, desktop deployment and utilities related to desktop ...

Support the deployment, imaging, and setup of new hardware and software across the organization ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

Support the deployment, imaging, and setup of new hardware and software across the organization ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

DESKTOP SUPPORT

Rockville, MD · On-site

$20.75 - $26.25/hr

Windows Deployment Services or other disk imaging solution. Zendesk Helpdesk or other IT support ticket solution. TeamViewer or similar remote desktop connection solution. Must be familiar with the ...

Support the deployment, imaging, and setup of new hardware and software across the organization ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

Support the deployment, imaging, and setup of new hardware and software across the organization ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.75 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Support imaging services for Windows and macOS endpoints using Microsoft MECM and Jamf Pro ...

Desktop Support Technician, Junior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Support imaging services for Windows and macOS endpoints using Microsoft MECM and Jamf Pro ...

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Desktop Imaging information

See Silver Spring, MD salary details

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How much do desktop imaging jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for desktop imaging in Silver Spring, MD is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $25.58 per hour, depending on experience, location, and employer.

What is the difference between Desktop Imaging vs Desktop Support?

AspectDesktop ImagingDesktop Support
Primary FocusCreating and deploying system images for multiple computersProviding technical assistance and troubleshooting for individual users
Skills & CertificationsImaging tools, OS deployment, basic networkingHardware/software troubleshooting, customer service, certifications like CompTIA A+
Work EnvironmentIT departments, data centers, large organizationsHelp desks, on-site support, remote assistance
Common TasksBuilding, configuring, and deploying system imagesDiagnosing issues, resolving user problems, software installation

While Desktop Imaging focuses on preparing and deploying system images across multiple devices, Desktop Support involves assisting individual users with technical issues. Both roles require technical skills, but Desktop Imaging is more specialized in OS deployment, whereas Desktop Support emphasizes troubleshooting and user assistance.

What are the main challenges faced by professionals in a desktop imaging role, and how can they be addressed?

Professionals in Desktop Imaging often encounter challenges such as managing diverse hardware and software environments, ensuring compatibility across systems, and keeping images updated with the latest security patches. Staying organized and maintaining clear documentation helps streamline deployments and troubleshooting. Collaborating closely with IT support teams and end-users also ensures that imaging processes align with business needs and minimize downtime during rollouts.

What are the key skills and qualifications needed to thrive as a desktop imaging specialist?

To thrive as a Desktop Imaging Specialist, you generally need expertise in operating system deployment, hardware troubleshooting, and scripting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft certifications. Familiarity with tools such as Microsoft Deployment Toolkit (MDT), System Center Configuration Manager (SCCM), and disk imaging software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure efficient, consistent workstation setup and maintenance, minimizing downtime and supporting organizational productivity.
What are popular job titles related to Desktop Imaging jobs in Silver Spring, MD? For Desktop Imaging jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Desktop Imaging jobs in Silver Spring, MD look for? The top searched job categories for Desktop Imaging jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Desktop Imaging jobs? Cities near Silver Spring, MD with the most Desktop Imaging job openings:
Infographic showing various Desktop Imaging job openings in Silver Spring, MD as of July 2026, with employment types broken down into 2% Locum Tenens, 74% Full Time, 11% Part Time, 1% Temporary, and 12% Contract. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution, with an average salary of $49,379 per year, or $23.7 per hour.

Imaging Technician

System One

Sterling, VA • On-site

Contractor

Posted 29 days ago


Job description

Job Title: Imaging Technician Location: Leesburg, VA Type: Contract Work Model: Onsite – onsite

Responsibilities Perform full clean-image Windows 11 reimaging of laptops and desktops using client-provided images, tools, and procedures in an SCCM-based enterprise deployment environment. Conduct deskside pickup and return of end-user devices in accordance with booking, handoff, and return-to-service procedures. Complete manual user-data backup to approved locations prior to reimaging, including OneDrive and network-share backup steps as directed, and verify backup completion before device processing. Initiate and monitor SCCM imaging workflows; confirm successful completion of automated driver and BIOS steps; and perform post-image validation prior to return-to-service. Reinstall, configure, and validate required non-standard, licensed, and specialty applications; coordinate with designated client technical contacts when license keys, activation codes, or elevated access are required. Restore local data and remediate missing drivers or application issues after imaging as needed within technician-level scope. Issue, collect, wipe, and reimage loaner laptops between user assignments and maintain accurate loaner-tracking records. Complete pickup checklists, handoff forms, return-to-service checklists, employee sign-offs, scanned documentation, and required status updates in ServiceNow or other designated tracking systems. Perform basic functional testing, including network, Wi-Fi, internet, peripherals, and core application validation at handoff. Maintain high first-pass quality, minimize post-deployment rework, and support timely completion of assigned device volumes across multiple client sites. Support limited night, weekend, or after-hours work when required for selected devices, restricted-access environments, or operationally constrained work windows. Comply with all badging, security, confidentiality, access-control, and onsite conduct requirements.

Requirements • 3+ years of experience in enterprise desktop support, hardware refresh, endpoint deployment, imaging, migration, or field services required. • Hands-on experience with Windows laptop/desktop imaging and post-build support in an enterprise environment; direct SCCM/MECM imaging or task-sequence experience is strongly preferred. • Demonstrated experience performing user-data backup, application reinstall and validation, local data restore, and technician-level remediation after imaging or refresh events. • Experience working within structured SOPs, checklists, ticketing systems, and documentation-heavy workflows with a high degree of accuracy. • Strong end-user support skills, including deskside communication, device handoff, expectation setting, and professional issue resolution. • Ability to manage multiple devices and priorities in a high-volume rollout environment while maintaining quality and timeliness. • Ability and willingness to work full-time onsite and travel locally between project locations in Washington, DC and Northern Virginia as needed. • Ability and willingness to support limited night, weekend, or after-hours work when required by device type, access restrictions, or operational windows. • Ability to obtain and maintain required badges, proximity cards, and NDA/security compliance for controlled-access client facilities. • Strong written and verbal communication skills, strong follow-through, and dependable attendance.

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