Imaging Technician
Sterling, VA · On-site
Imaging Technician Location: Leesburg, VA Type: Contract Work Model: Onsite - onsite ... laptops and desktops using client-provided images, tools, and procedures in an SCCM-based ...
Quick apply
Sterling, VA · On-site
Imaging Technician Location: Leesburg, VA Type: Contract Work Model: Onsite - onsite ... laptops and desktops using client-provided images, tools, and procedures in an SCCM-based ...
Quick apply
Sterling, VA · On-site
Imaging Technician Location: Leesburg, VA Type: Contract Work Model: Onsite - onsite ... laptops and desktops using client-provided images, tools, and procedures in an SCCM-based ...
Sterling, VA · On-site
Imaging Technician Location: Leesburg, VA Type: Contract Work Model: Onsite - onsite ... laptops and desktops using client-provided images, tools, and procedures in an SCCM-based ...
Quick apply
Sterling, VA · On-site
Imaging Technician Location: Leesburg, VA Type: Contract Work Model: Onsite - onsite ... laptops and desktops using client-provided images, tools, and procedures in an SCCM-based ...
Washington, DC · On-site
$42.66/hr
The technician will also handle desktop imaging, equipment setup, configuration, documentation, and issue escalation. The ideal candidate has 3 to 5 years of desktop support experience, strong ...
Washington, DC · On-site
$42.66/hr
The technician will also handle desktop imaging, equipment setup, configuration, documentation, and issue escalation. The ideal candidate has 3 to 5 years of desktop support experience, strong ...
Washington, DC · On-site
$42/hr
The technician will also handle desktop imaging, equipment setup, configuration, documentation, and issue escalation. The ideal candidate has 3 to 5 years of desktop support experience, strong ...
Quick apply
Washington, DC · On-site
$42/hr
The technician will also handle desktop imaging, equipment setup, configuration, documentation, and issue escalation. The ideal candidate has 3 to 5 years of desktop support experience, strong ...
Washington, DC · On-site
$48/hr
The technician will also handle desktop imaging, equipment setup, configuration, documentation, and issue escalation. The ideal candidate has 3 to 5 years of desktop support experience, strong ...
Washington, DC · On-site
$48/hr
The technician will also handle desktop imaging, equipment setup, configuration, documentation, and issue escalation. The ideal candidate has 3 to 5 years of desktop support experience, strong ...
Bethesda, MD · On-site
$82K - $149K/yr
Desktop imaging and automated deployment tools * Endpoint management platforms such as SCCM, MECM, Intune, JAMF, or equivalent * ServiceNow or similar IT Service Management (ITSM) platforms * Root ...
Bethesda, MD · On-site
$82K - $149K/yr
Desktop imaging and automated deployment tools * Endpoint management platforms such as SCCM, MECM, Intune, JAMF, or equivalent * ServiceNow or similar IT Service Management (ITSM) platforms * Root ...
Bethesda, MD · On-site
$82K - $149K/yr
Desktop imaging and automated deployment tools * Endpoint management platforms such as SCCM, MECM, Intune, JAMF, or equivalent * ServiceNow or similar IT Service Management (ITSM) platforms * Root ...
Bethesda, MD · On-site
$82K - $149K/yr
Desktop imaging and automated deployment tools * Endpoint management platforms such as SCCM, MECM, Intune, JAMF, or equivalent * ServiceNow or similar IT Service Management (ITSM) platforms * Root ...
$40 - $45/hr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
$40 - $45/hr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
$40 - $45/hr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
$40 - $45/hr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
... desktop imaging technologies (MDT, LTI, ZTI) • Microsoft Office/365, Microsoft Outlook, IBM Lotus Notes • Client, Canon, and Toshiba printer support Qualifications : Required : • EXCELLENT ...
... desktop imaging technologies (MDT, LTI, ZTI) • Microsoft Office/365, Microsoft Outlook, IBM Lotus Notes • Client, Canon, and Toshiba printer support Qualifications : Required : • EXCELLENT ...
Bethesda, MD · On-site
$82K - $149K/yr
Desktop imaging and automated deployment tools * Endpoint management platforms such as SCCM, MECM, Intune, JAMF, or equivalent * ServiceNow or similar IT Service Management (ITSM) platforms * Root ...
Bethesda, MD · On-site
$82K - $149K/yr
Desktop imaging and automated deployment tools * Endpoint management platforms such as SCCM, MECM, Intune, JAMF, or equivalent * ServiceNow or similar IT Service Management (ITSM) platforms * Root ...
... Imaging, Windows Scripts, OS deployments etc. Good experience and knowledge on Antivirus applications, DLP Tools, other desktop security tools, desktop deployment and utilities related to desktop ...
... Imaging, Windows Scripts, OS deployments etc. Good experience and knowledge on Antivirus applications, DLP Tools, other desktop security tools, desktop deployment and utilities related to desktop ...
Support the deployment, imaging, and setup of new hardware and software across the organization ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification
Quick apply
Support the deployment, imaging, and setup of new hardware and software across the organization ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification
Support the deployment, imaging, and setup of new hardware and software across the organization ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification
Support the deployment, imaging, and setup of new hardware and software across the organization ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification
Rockville, MD · On-site
$20.75 - $26.25/hr
Windows Deployment Services or other disk imaging solution. Zendesk Helpdesk or other IT support ticket solution. TeamViewer or similar remote desktop connection solution. Must be familiar with the ...
Rockville, MD · On-site
$20.75 - $26.25/hr
Windows Deployment Services or other disk imaging solution. Zendesk Helpdesk or other IT support ticket solution. TeamViewer or similar remote desktop connection solution. Must be familiar with the ...
Support the deployment, imaging, and setup of new hardware and software across the organization ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification
Support the deployment, imaging, and setup of new hardware and software across the organization ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification
Rosslyn, VA · On-site
$47/hr
Support the deployment, imaging, and setup of new hardware and software across the organization ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification
Rosslyn, VA · On-site
$47/hr
Support the deployment, imaging, and setup of new hardware and software across the organization ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification
Washington, DC · Hybrid
$105K - $115K/yr
Level 3 Desktop Engineer - Endpoint Engineering & Automation 2 days onsite in DC, 3 days remote ... Policy, imaging, registry, remote support) Working knowledge of macOS enterprise support and ...
Washington, DC · Hybrid
$105K - $115K/yr
Level 3 Desktop Engineer - Endpoint Engineering & Automation 2 days onsite in DC, 3 days remote ... Policy, imaging, registry, remote support) Working knowledge of macOS enterprise support and ...
Bethesda, MD · On-site
$21.75 - $27.50/hr
Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Support imaging services for Windows and macOS endpoints using Microsoft MECM and Jamf Pro ...
Bethesda, MD · On-site
$21.75 - $27.50/hr
Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Support imaging services for Windows and macOS endpoints using Microsoft MECM and Jamf Pro ...
Bethesda, MD · On-site
$21.50 - $27.50/hr
Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Support imaging services for Windows and macOS endpoints using Microsoft MECM and Jamf Pro ...
Bethesda, MD · On-site
$21.50 - $27.50/hr
Desktop Support Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician ... Support imaging services for Windows and macOS endpoints using Microsoft MECM and Jamf Pro ...
$14.41 - $16.20
1% of jobs
$16.20 - $17.98
5% of jobs
$17.98 - $19.77
15% of jobs
$20.12 is the 25th percentile. Wages below this are outliers.
$19.77 - $21.55
20% of jobs
The median wage is $22.44 / hr.
$21.55 - $23.34
18% of jobs
$25.04 is the 75th percentile. Wages above this are outliers.
$23.34 - $25.12
17% of jobs
$25.12 - $26.91
9% of jobs
$26.91 - $28.69
6% of jobs
$28.69 - $30.48
5% of jobs
$30.48 - $32.26
2% of jobs
$32.26 - $34.05
1% of jobs
$14
$23
$34
| Aspect | Desktop Imaging | Desktop Support |
|---|---|---|
| Primary Focus | Creating and deploying system images for multiple computers | Providing technical assistance and troubleshooting for individual users |
| Skills & Certifications | Imaging tools, OS deployment, basic networking | Hardware/software troubleshooting, customer service, certifications like CompTIA A+ |
| Work Environment | IT departments, data centers, large organizations | Help desks, on-site support, remote assistance |
| Common Tasks | Building, configuring, and deploying system images | Diagnosing issues, resolving user problems, software installation |
While Desktop Imaging focuses on preparing and deploying system images across multiple devices, Desktop Support involves assisting individual users with technical issues. Both roles require technical skills, but Desktop Imaging is more specialized in OS deployment, whereas Desktop Support emphasizes troubleshooting and user assistance.

Job Title: Imaging Technician Location: Leesburg, VA Type: Contract Work Model: Onsite – onsite
Responsibilities Perform full clean-image Windows 11 reimaging of laptops and desktops using client-provided images, tools, and procedures in an SCCM-based enterprise deployment environment. Conduct deskside pickup and return of end-user devices in accordance with booking, handoff, and return-to-service procedures. Complete manual user-data backup to approved locations prior to reimaging, including OneDrive and network-share backup steps as directed, and verify backup completion before device processing. Initiate and monitor SCCM imaging workflows; confirm successful completion of automated driver and BIOS steps; and perform post-image validation prior to return-to-service. Reinstall, configure, and validate required non-standard, licensed, and specialty applications; coordinate with designated client technical contacts when license keys, activation codes, or elevated access are required. Restore local data and remediate missing drivers or application issues after imaging as needed within technician-level scope. Issue, collect, wipe, and reimage loaner laptops between user assignments and maintain accurate loaner-tracking records. Complete pickup checklists, handoff forms, return-to-service checklists, employee sign-offs, scanned documentation, and required status updates in ServiceNow or other designated tracking systems. Perform basic functional testing, including network, Wi-Fi, internet, peripherals, and core application validation at handoff. Maintain high first-pass quality, minimize post-deployment rework, and support timely completion of assigned device volumes across multiple client sites. Support limited night, weekend, or after-hours work when required for selected devices, restricted-access environments, or operationally constrained work windows. Comply with all badging, security, confidentiality, access-control, and onsite conduct requirements.
Requirements • 3+ years of experience in enterprise desktop support, hardware refresh, endpoint deployment, imaging, migration, or field services required. • Hands-on experience with Windows laptop/desktop imaging and post-build support in an enterprise environment; direct SCCM/MECM imaging or task-sequence experience is strongly preferred. • Demonstrated experience performing user-data backup, application reinstall and validation, local data restore, and technician-level remediation after imaging or refresh events. • Experience working within structured SOPs, checklists, ticketing systems, and documentation-heavy workflows with a high degree of accuracy. • Strong end-user support skills, including deskside communication, device handoff, expectation setting, and professional issue resolution. • Ability to manage multiple devices and priorities in a high-volume rollout environment while maintaining quality and timeliness. • Ability and willingness to work full-time onsite and travel locally between project locations in Washington, DC and Northern Virginia as needed. • Ability and willingness to support limited night, weekend, or after-hours work when required by device type, access restrictions, or operational windows. • Ability to obtain and maintain required badges, proximity cards, and NDA/security compliance for controlled-access client facilities. • Strong written and verbal communication skills, strong follow-through, and dependable attendance.
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