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Desktop Imaging Jobs in Silver Spring, MD (NOW HIRING)

Mindlance

Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

Provide technical support to Client-managed desktops, laptops with docking stations and mobile ... issues such as imaging computers; fixing logon and connectivity issues; patching security ...

LCG, Inc.

Desktop Support Technician, Senior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Imaging and configuration management * Network connectivity and VPN * Software applications and ...

LCG, Inc.

Desktop Support Technician, Senior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Imaging and configuration management * Network connectivity and VPN * Software applications and ...

LCG, Inc.

Desktop Support Technician, Senior

Bethesda, MD

$21.50 - $27.50/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Imaging and configuration management * Network connectivity and VPN * Software applications and ...

LCG, Inc.

Desktop Support Technician, Senior

Bethesda, MD

$21.50 - $27.50/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Imaging and configuration management * Network connectivity and VPN * Software applications and ...

T. Rowe Price

Principal Desktop Engineer

Washington, DC · On-site

$175 - $299/hr

Set the Desktop Engineering Strategy: Define and own the enterprise roadmap for end‑user ... deployment, imaging, troubleshooting, and lifecycle management. * Endpoint Management Mastery:

LCG, Inc.

Desktop Support Technician, Senior

Rockville, MD

$20.75 - $26.25/hr

Imaging and configuration management * Network connectivity and VPN * Software applications and ... Desktop Services). * Strong experience supporting Microsoft Office 365 including: Outlook, Word ...

New

LCG, Inc.

Desktop Support Technician, Senior

Rockville, MD

$20.75 - $26.25/hr

Imaging and configuration management * Network connectivity and VPN * Software applications and ... Desktop Services). * Strong experience supporting Microsoft Office 365 including: Outlook, Word ...

Posted today

Mindlance

Desktop Support

Washington, DC · On-site

Provide technical support to Client-managed desktops, laptops with docking stations and mobile ... issues such as imaging computers; fixing logon and connectivity issues; patching security ...

Paul Hastings

IT Supervisor

Washington, DC

$95K/yr

Knowledge of desktop imaging tools and updating processes (SCCM); * Knowledge of Active Directory, Windows Group Policies, Windows Registry, and workstation remote control; * At least 5 years of ...

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All JobsDesktop Imaging JobsDesktop Imaging Jobs in Silver Spring, MD

Desktop Imaging information

See Silver Spring, MD salary details

$14

$23

$34

How much do desktop imaging jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop imaging in Silver Spring, MD is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $25.58 per hour, depending on experience, location, and employer.

What is the difference between Desktop Imaging vs Desktop Support?

AspectDesktop ImagingDesktop Support
Primary FocusCreating and deploying system images for multiple computersProviding technical assistance and troubleshooting for individual users
Skills & CertificationsImaging tools, OS deployment, basic networkingHardware/software troubleshooting, customer service, certifications like CompTIA A+
Work EnvironmentIT departments, data centers, large organizationsHelp desks, on-site support, remote assistance
Common TasksBuilding, configuring, and deploying system imagesDiagnosing issues, resolving user problems, software installation

While Desktop Imaging focuses on preparing and deploying system images across multiple devices, Desktop Support involves assisting individual users with technical issues. Both roles require technical skills, but Desktop Imaging is more specialized in OS deployment, whereas Desktop Support emphasizes troubleshooting and user assistance.

What are the main challenges faced by professionals in a desktop imaging role, and how can they be addressed?

Professionals in Desktop Imaging often encounter challenges such as managing diverse hardware and software environments, ensuring compatibility across systems, and keeping images updated with the latest security patches. Staying organized and maintaining clear documentation helps streamline deployments and troubleshooting. Collaborating closely with IT support teams and end-users also ensures that imaging processes align with business needs and minimize downtime during rollouts.

What are the key skills and qualifications needed to thrive as a desktop imaging specialist?

To thrive as a Desktop Imaging Specialist, you generally need expertise in operating system deployment, hardware troubleshooting, and scripting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft certifications. Familiarity with tools such as Microsoft Deployment Toolkit (MDT), System Center Configuration Manager (SCCM), and disk imaging software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure efficient, consistent workstation setup and maintenance, minimizing downtime and supporting organizational productivity.
What are popular job titles related to Desktop Imaging jobs in Silver Spring, MD? For Desktop Imaging jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Desktop Imaging jobs in Silver Spring, MD look for? The top searched job categories for Desktop Imaging jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Desktop Imaging jobs? Cities near Silver Spring, MD with the most Desktop Imaging job openings:
Desktop Imaging jobs near you
Infographic showing various Desktop Imaging job openings in Silver Spring, MD as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $49,379 per year, or $23.7 per hour.

Desktop Tier 2 Technician - MacOS/Windows

AAC

Rockville, MD • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, operating systems (Windows and MacOS), email, standard end user applications, printers, smart phones/mobile devices, and other standard end user managed tools, HW, and peripherals. Provisions and de-provisions equipment and accounts in support of end user on- and off-boarding. Supports system refresh, images new computers using a standard-image, and securely wipes hard drives upon deprovisioning. Documents, tracks, resolves, and reports on incidents and requests using ServiceNow. Has advanced technical skills and knowledge of the technical environment regarding applications, operating systems, machine configurations, and networked devices. Experience troubleshooting and resolving core services (file, email, print, web, portal and network). Escalates incident to the appropriate team when the incident cannot be resolved by Tier 2.


Required Experience


Qualifications:

  • Requires a high school diploma/GED and 3+ years of Desktop Support experience.
  • Formal technical training and/or further education (AA or BS) are a plus and may be substituted for some experience requirements.
  • Must have experience imaging new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC’s, laptops, tablets, printers), PC operating systems, (Windows 10/11, MacOS), Microsoft Office Suite, O365, Teams, Active Directory, standard business software applications, smart phones, and other standard end user managed tools and peripherals. 
  • Must have demonstrated experience supporting a Windows 10/11 environment; MacOS experience is highly desired.
  • ITSM ticketing system experience required; ServiceNow experience is preferred.
  • Demonstrated ability to communicate orally and in writing.
  • Must have a positive and patient customer service attitude.
  • Must be able to work independently and within a team.
  • Relevant certifications such as Microsoft Endpoint Administrator (highly desired), ACSP, ITILv3 (or higher), are desired.
  • Must be able to attain agency suitability clearance prior to start date.

Company Description

AAC Inc. is a veteran owned company and was founded in 1983 in Vienna, VA. AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our customers to transform and modernize their enterprise architecture, processes, applications, and infrastructure, with the focus on Cloud, Cyber, Enterprise IT, Systems Engineering and United Communication Services. Our mission remains to provide innovative and cost-effective technology-based solutions to meet our customer’s mission and business requirements. Our ability to deliver across the full scope of requirements, both operationally and strategically has set us apart from our competitors as we are able to balance risk against the right solutions.