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Remote Desktop Support Analyst Jobs in Silver Spring, MD

NinjaOne

Tableau Analyst

Baltimore, MD · On-site +1

About the Role You will be supporting analytics and reporting initiatives across the organization ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

NinjaOne

Tableau Analyst

Baltimore, MD · On-site +1

About the Role You will be supporting analytics and reporting initiatives across the organization ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

ihs

Academic Research Analyst (Remote)

Arlington, VA · On-site +1

Job Summary The Academic Research Analyst supports organizational decision-making by analyzing and interpreting data related to IHS programs, partnerships, research outputs, and institutional impact.

Cogent People Inc

Business Analyst

Columbia, MD · On-site +1

Location: Hybrid (Columbia, MD - 3 days onsite per week) OR Remote (as applicable to role) Work ... The position supports analysis of workflows, data structures, and user interactions to ensure ...

kgs

Program Support Specialist (REMOTE)

Chantilly, VA · Remote

Analyze program performance reports, monitoring reports, quality improvement plans, and corrective ... Support and conduct remote and onsite monitoring reviews of grant recipient performance and ...

Leidos

Sr Azure Virtual Desktop Engineer

Alexandria, VA · On-site +1

$139K - $178K/yr

You'll work closely with cloud engineers, cybersecurity analysts, and program leadership to drive ... Support migration initiatives from Citrix, VMware Horizon, or on-prem VDI solutions to AVD.

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All JobsRemote Desktop Support Analyst JobsRemote Desktop Support Analyst Jobs in Silver Spring, MD

Remote Desktop Support Analyst information

See Silver Spring, MD salary details

$11

$27

$41

How much do remote desktop support analyst jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote desktop support analyst in Silver Spring, MD is $27.80, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $31.06 per hour, depending on experience, location, and employer.

What is a Remote Desktop Support Analyst job?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a Remote Desktop Support Analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive in the Remote Desktop Support Analyst position, and why are they important?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are popular job titles related to Remote Desktop Support Analyst jobs in Silver Spring, MD? For Remote Desktop Support Analyst jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Analyst jobs in Silver Spring, MD look for? The top searched job categories for Remote Desktop Support Analyst jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Desktop Support Analyst jobs? Cities near Silver Spring, MD with the most Remote Desktop Support Analyst job openings:
Remote Desktop Support Analyst jobs near you
Infographic showing various Remote Desktop Support Analyst job openings in Silver Spring, MD as of June 2026, with employment types broken down into 73% Full Time, 17% Part Time, 2% Temporary, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,826 per year, or $27.8 per hour.
EPIC OpTime Build Support

EPIC OpTime Build Support

SA Technologies Inc.

Silver Spring, MD • Remote

Other

Posted 7 days ago

Job description

Company Description

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.

Job Description

Title: EPIC OpTime Build Support

Industry: Healthcare

Location: Silver Spring, MD (Remote Possible)

Duration: 6 Months

Pay Rate Range: Depends on Experience (W-2 all inclusive rate)


Essential Functions:

Providing Production Support for Epic OpTime and Anesthesia modules

Performing development, design, build, and validation of changes in the system.

Translating business requirements into technical solutions.

Managing work via Remedy Work orders.

Required Experience:

EPIC OpTime Certification

Ability to perform system configuration (build)

Ability to troubleshoot issues/problems within the system.

Ability to work with our testing team, physicians, and end users to understand what is needed.

Preferred Experience:

Certifications with other EPIC modules (Ambulatory, Anesthesia, etc.)

Bachelors Degree

Good communication skills

Ability to work with ambiguity

Multi-tasking skills

Skills to be successful in this role:

Good interpersonal Skills and solid experience supporting OpTime and Anesthesia


Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply