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Entry Level Help Desk With Paid Training Jobs in Silver Spring, MD

IntePros Federal

Help Desk Specialist

Washington, DC · On-site

$60K - $70K/yr

As an Entry Level Top Secret Cleared professional, this role provides an exciting opportunity to ... Paid Time Off, Unlimited Training and Certification Reimbursement, and 401K Match. Apply now and be ...

Intepros Federal

Help Desk Specialist

Washington, DC · On-site

$60K - $70K/yr

As an Entry Level Top Secret Cleared professional, this role provides an exciting opportunity to ... Paid Time Off, Unlimited Training and Certification Reimbursement, and 401K Match. Apply now and be ...

IntePros Federal

Help Desk Specialist

Washington, DC

$60K - $70K/yr

As an Entry Level Top Secret Cleared professional, this role provides an exciting opportunity to ... Paid Time Off, Unlimited Training and Certification Reimbursement, and 401K Match. Apply now and be ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

Coordinate with network services, software systems engineering, and applications development teams ... Company-paid training and development program * Voluntary benefits include: * Life & AD&D Insurance ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA

$45K - $50K/yr

Coordinate with network services, software systems engineering, and applications development teams ... Company-paid training and development program * Voluntary benefits include: * Life & AD&D Insurance ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

Coordinate with network services, software systems engineering, and applications development teams ... Company-paid training and development program * Voluntary benefits include: * Life & AD&D Insurance ...

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

... with the onboarding and training of new employees. * Set up new employee accounts and delete ... PTO * Paid Holidays * 401(k) * Employee Assistance Program (EAP) * Maternity Leave Requirements ...

ActioNet

Help Desk Manager Level I

Arlington, VA · On-site

Secret The Help Desk Manager Level I is an entry-level management professional responsible for ... Experience in training and mentoring staff is preferred. * Familiarity with ITIL or other IT servic ...

ActioNet, Inc.

Help Desk Manager Level I

Rosslyn, VA · On-site

$165K/yr

Secret The Help Desk Manager Level I is an entry-level management professional responsible for ... Experience in training and mentoring staff is preferred. * Familiarity with ITIL or other IT servic ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

... with the onboarding and training of new employees. * Set up new employee accounts and delete ... PTO * Paid Holidays * 401(k) * Employee Assistance Program (EAP) * Maternity Leave Requirements ...

ActioNet

Help Desk Manager Level I

Rosslyn, VA · On-site

$165K/yr

Secret The Help Desk Manager Level I is an entry-level management professional responsible for ... Experience in training and mentoring staff is preferred. * Familiarity with ITIL or other IT servic ...

ActioNet

Help Desk Manager Level I

Rosslyn, VA

$165K/yr

Secret The Help Desk Manager Level I is an entry-level management professional responsible for ... Experience in training and mentoring staff is preferred. * Familiarity with ITIL or other IT servic ...

Kaizen Approach, Inc

Help Desk Specialist

Linthicum, MD · On-site

$85K - $109K/yr

Description Are you ready for a rewarding opportunity with a company who values your contributions ... Paid Training and Admin Time Kaizen Approach, Inc. ("Kaizen") is dedicated to the safety of our ...

Stanley Martin Homes

Help Desk Manager

Reston, VA · On-site

Identify skill gaps and training needs across the help desk team * Develop staff into stronger ... Put your family first with benefits, including 3 weeks of paid parental leave and a Flexible ...

NeevSys Inc

Help Desk Manager

Rockville, MD · On-site

Coordinate Tier 3 support with FDA project teams, application owners, infrastructure teams, vendors ... training needs, knowledge resources, and readiness criteria. * Train, coach, cross-train, and ...

NVR, Inc.

Help Desk Technician

Reston, VA · On-site

$20.75 - $28.25/hr

NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA. In ... and cloud-based solutions with exceptional customer service. Responsibilities : • Provide ...

Tecolote Research

Help Desk Professional

Arlington, VA · On-site

$50K - $60K/yr

Overview We are seeking a help desk professional with hands-on experience working in a PC LAN/WAN environment supporting users with complex problems. This position is fast-paced and requires ...

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All JobsHelp Desk With Paid Training JobsEntry Level Help Desk With Paid Training JobsEntry Level Help Desk With Paid Training Jobs in Silver Spring, MD

Entry Level Help Desk With Paid Training information

See Silver Spring, MD salary details

$13

$23

$35

How much do entry level help desk with paid training jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level help desk with paid training in Silver Spring, MD is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.83 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk With Paid Training vs Help Desk Technician?

FeatureEntry Level Help Desk With Paid TrainingHelp Desk Technician
CertificationsOften no prior certifications required; training providedMay require CompTIA A+ or similar certifications
Work EnvironmentEntry-level, support desk, help desk settingHelp desk support, technical troubleshooting
Employer & Industry UsageCommon in IT support roles across various industriesStandard role in IT and tech companies

Entry Level Help Desk With Paid Training is designed for beginners with little to no experience, offering on-the-job training. Help Desk Technicians typically have some certifications and experience, focusing on technical troubleshooting. Both roles support IT users but differ mainly in experience and certification requirements.

What types of technical issues does an entry level help desk professional typically handle on a daily basis?

Entry Level Help Desk professionals commonly address a variety of technical issues such as password resets, basic software troubleshooting, printer connectivity problems, and network access requests. They may also assist users with setting up email accounts, installing approved applications, and resolving minor hardware issues. Most of these tasks are completed via phone, chat, or ticketing systems, providing a supportive environment for learning and skill development while working closely with more experienced IT staff.

What is an entry level help desk with paid training?

An Entry Level Help Desk with paid training is a starting position in IT support where new employees receive both a salary and structured training to help them learn the basics of troubleshooting, customer service, and technical support. These roles are designed for individuals with little to no prior experience in IT, making them ideal for recent graduates or career changers. During the paid training period, you learn how to resolve common technical issues, use help desk software, and communicate effectively with customers. This training helps build a foundation for future advancement in IT support or related fields.

What are the key skills and qualifications needed to thrive as an entry level help desk professional with paid training, and why are they important?

To thrive as an Entry Level Help Desk professional, you need fundamental knowledge of computer systems, troubleshooting, and basic networking, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and sometimes certifications like CompTIA A+ are helpful. Strong communication, patience, and problem-solving skills set candidates apart in this role. These skills ensure quick resolution of technical issues and a positive experience for end-users, which is critical for organizational productivity.
What are popular job titles related to Entry Level Help Desk With Paid Training jobs in Silver Spring, MD? For Entry Level Help Desk With Paid Training jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk With Paid Training jobs in Silver Spring, MD look for? The top searched job categories for Entry Level Help Desk With Paid Training jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Entry Level Help Desk With Paid Training jobs? Cities near Silver Spring, MD with the most Entry Level Help Desk With Paid Training job openings:
Entry Level Help Desk With Paid Training jobs near you
Infographic showing various Entry Level Help Desk With Paid Training job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $49,780 per year, or $23.9 per hour.

Helpdesk Specialist Entry

Sylver Rain Consulting

Washington, DC • On-site

Full-time

Re-posted 11 days ago

Job description

Description
DOB is looking for an entry level Help Desk Specialist to install and configure hardware and software components of network systems. This role involves providing technical support to users, troubleshooting network issues, and perform diagnostic tests to ensure optimal system performance.
Responsibilities:
1. Responds to and diagnoses problems through discussion with users.
2. Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps.
3. Ability to understand and maintain inventory management.
4. Provides support to end users on a variety of issues.
5. Identifies, researches, and resolves technical problems.
6. Responds to telephone calls, emails, and personnel requests for technical support.
7. Documents, tracks, and monitors the problem to ensure a timely resolution.
8. Provides second-tier support to end users for either PC, server, or mainframe applications or hardware.
9. Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
10. Simulates or recreates user problems to resolve operating difficulties.
11. Recommends systems modifications to reduce user problems.
12. Knowledge of Office 365.
13. Ability to maintain users accounts in Active Directory.
Minimum Education/Certification Requirements:
Bachelor's degree in IT or related field or equivalent experience

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