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3Rd Shift Remote Desktop Support Engineer Jobs in Silver Spring, MD

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

Senior Systems Development Engineer L4

Bowie, MD · Remote

$100K - $138K/yr

... supporting application engineering teams with application design and implementation. Duties and ... Strong understanding about AD(Active Directory) , GPO (Group Policy Object), RDS(Remote Desktop ...

... Remote desktop support tools • ITIL understanding • CompTIA A+ or Microsoft certification Job Type & Location This is a Contract position based out of Catonsville, MD. Pay and Benefits The pay ...

... Remote desktop support tools • ITIL understanding • CompTIA A+ or Microsoft certification Job Type & Location This is a Contract position based out of Catonsville, MD. Pay and Benefits The pay ...

IT Analyst

Washington, DC · On-site +1

$70K - $95K/yr

This individual will join a busy team and provide technical end user support services including troubleshooting assistance, problem resolution, and remote desktop connection. This is a great ...

New

ABOUT THE ROLE We are looking for a QA/Support Engineer to author and QA AI-driven automations ... remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain ...

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3Rd Shift Remote Desktop Support Engineer information

See Silver Spring, MD salary details

$10

$27

$47

How much do 3rd shift remote desktop support engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for 3rd shift remote desktop support engineer in Silver Spring, MD is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $31.83 per hour, depending on experience, location, and employer.

What is a 3rd shift remote desktop support engineer?

A 3rd Shift Remote Desktop Support Engineer is an IT professional who provides technical support for computer desktops, laptops, and related systems during overnight hours, typically outside regular business times. They assist users remotely by troubleshooting software, hardware, and network issues, ensuring systems remain operational for global teams or 24/7 businesses. Working the 3rd shift often involves handling urgent incidents, performing maintenance tasks, and minimizing downtime during off-peak hours. This role requires strong problem-solving skills, technical expertise, and effective communication to resolve user issues remotely.

What are the key skills and qualifications needed to thrive as a 3rd shift remote desktop support engineer, and why are they important?

To thrive as a 3rd Shift Remote Desktop Support Engineer, you need a solid understanding of desktop operating systems, troubleshooting skills, and typically a degree in IT or related field, along with relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote support tools such as Remote Desktop, TeamViewer, or SCCM, and ticketing systems like ServiceNow is essential. Strong communication, problem-solving abilities, and the discipline to work independently during off-hours are standout soft skills. These skills and qualities are critical for providing timely, effective support and ensuring operational continuity during non-standard business hours.

What are some unique challenges faced by 3rd shift remote desktop support engineers, and how can they be managed effectively?

3rd Shift Remote Desktop Support Engineers often encounter challenges such as working independently during off-peak hours and addressing urgent technical issues without immediate onsite support. Effective communication with daytime teams and thorough documentation are crucial to ensure seamless handovers and consistent service quality. Additionally, managing a sleep schedule and maintaining work-life balance are important for long-term success in this role. Building strong time-management skills and utilizing collaboration tools can help overcome these challenges.

What is the difference between 3Rd Shift Remote Desktop Support Engineer vs 3Rd Shift Network Support Technician?

Aspect3Rd Shift Remote Desktop Support Engineer3Rd Shift Network Support Technician
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentProviding remote desktop support to end-users, troubleshooting software/hardware issuesMonitoring and maintaining network infrastructure, troubleshooting connectivity problems
Industry UsageIT support, helpdesk services, tech companiesNetwork service providers, enterprise IT departments

The 3Rd Shift Remote Desktop Support Engineer primarily focuses on assisting users remotely with desktop and software issues, requiring certifications like CompTIA A+ and MCDST. In contrast, the 3Rd Shift Network Support Technician concentrates on maintaining network infrastructure, often holding certifications like Network+ or CCNA. Both roles operate during the night shift and are essential in IT support, but they differ in technical focus and daily responsibilities.

What are popular job titles related to 3Rd Shift Remote Desktop Support Engineer jobs in Silver Spring, MD?

For 3Rd Shift Remote Desktop Support Engineer jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching 3Rd Shift Remote Desktop Support Engineer jobs in Silver Spring, MD look for?

The top searched job categories for 3Rd Shift Remote Desktop Support Engineer jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for 3Rd Shift Remote Desktop Support Engineer jobs?

Cities near Silver Spring, MD with the most 3Rd Shift Remote Desktop Support Engineer job openings:

Infographic showing various 3Rd Shift Remote Desktop Support Engineer job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,047 per year, or $27.9 per hour.

Saviynt Support Engineer

System One

Vienna, VA • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago


Job description

Job Title: Analytics ID & Access Management Location: Vienna, VA Type: Contract Compensation: Work Model: Hybrid – onsite and remote

Responsibilities

  • Resolve incident tickets related to identity management and access.
  • Fulfill Service Catalog requests to manage user access and permissions.
  • Complete release and change tickets to ensure system updates are properly implemented.
  • Handle security vulnerability remediation tasks involving Saviynt configuration changes.
  • Reduce security risks, enhance compliance, and improve user experience through proper access management.
  • Support Identity Management and Governance services with 5-10 years of specialized experience.
Requirements
  • 5-10 years of experience supporting Identity Management and Governance services.
  • Proficiency with Saviynt or similar identity access management tools.
  • Strong understanding of security vulnerability remediation and change management processes.
  • Experience in handling incident resolution, service requests, and release management.
  • Excellent problem-solving and communication skills.
  • Ability to work in a hybrid environment with flexibility for rotational on-call duties.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1


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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US