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3Rd Shift Remote Desktop Support Engineer Jobs in Columbus, OH

BravoTech

Help Desk Technician / Analyst 2

Pataskala, OH · On-site

$19.75 - $27/hr

No C2C or 3rd parties, please. Role: Help Desk Specialist / Analyst 2 Location: Pataskala, OH 43062 ... remote support to business users. In addition, the Desktop Support candidate will serve as the ...

NTT DATA Services

Desktop Support Sr Analyst

Pataskala, OH · On-site

$22.25 - $30/hr

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ... Desktop Management-Desktop Administration * White Glove/VIP support experience * Must have a proven ...

NTT DATA Services

Desktop Support Sr Analyst

Pataskala, OH · On-site

$22.25 - $30/hr

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ... Desktop Management-Desktop Administration * White Glove/VIP support experience * Must have a proven ...

NTT DATA Services

Desktop Support Sr Analyst

Pataskala, OH

$22.25 - $30/hr

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ... Desktop Management-Desktop Administration * White Glove/VIP support experience * Must have a proven ...

Red Roof

Lead Desktop Administrator

New Albany, OH

Take inbound Desktop support calls resolving customer issues timely and effectively as needed ... Works with third party vendors for warranty repair of departmental IT equipment * Serves as an ...

Ohio Living

Network/Desktop Support Analyst

Westerville, OH · On-site

$22.50 - $30.25/hr

Works with third-party support and equipment vendors as necessary. Shares responsibility with other Network/Desktop Support Associates of visiting all locations in Ohio regularly. Performs on-site ...

Red Roof

Lead Desktop Administrator

New Albany, OH · On-site

Take inbound Desktop support calls resolving customer issues timely and effectively as needed ... Works with third party vendors for warranty repair of departmental IT equipment * Serves as an ...

Apex Systems

Help Desk Technician/Analyst II

Pataskala, OH · On-site

$19.75 - $27/hr

Proficiency with MS Office 365, Microsoft Teams, Windows 10, Edge, Internet Explorer, Active Directory, Citrix, Remote Assistance/Remote Desktop, and supporting HP desktops/laptops, iPhones, and ...

GDH

Provisioning Support Engineer - VDI

Columbus, OH

$34.86 - $36.98/hr

Role Summary Seeking a detail-oriented Provisioning Support Engineer with a focus on employee ... This position involves providing comprehensive support for Virtual Desktop Infrastructure (VDI ...

New

Infinity Solutions

Support Engineer

Westerville, OH · On-site

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...

Career Search

3rd Shift Production Support

Gahanna, OH · On-site

$17.25 - $23.25/hr

Work Schedule : 3rd Shift Production Schedule: 9:45 PM to 6:00 AM, Sunday night through Friday morning. Responsibilities * Performs all tasks in a safe manner, including wearing proper personal ...

MSR COSMOS

Desktop support with store support

Columbus, OH

$19.50 - $24.75/hr

... and 3rd party support staff At ease in working with customers, partners, and suppliers at all levels within the business 60% - Provides exceptional customer service to store personnel through ...

MSR COSMOS

Desktop support with store support

Columbus, OH · On-site

$19.50 - $24.75/hr

... 3rd party support staff • At ease in working with customers, partners, and suppliers at all levels within the business • 60% - Provides exceptional customer service to store personnel through ...

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How much do 3rd shift remote desktop support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for 3rd shift remote desktop support engineer in Columbus, OH is $26.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $29.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 3rd Shift Remote Desktop Support Engineer, and why are they important?

To thrive as a 3rd Shift Remote Desktop Support Engineer, you need a solid understanding of desktop operating systems, troubleshooting skills, and typically a degree in IT or related field, along with relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote support tools such as Remote Desktop, TeamViewer, or SCCM, and ticketing systems like ServiceNow is essential. Strong communication, problem-solving abilities, and the discipline to work independently during off-hours are standout soft skills. These skills and qualities are critical for providing timely, effective support and ensuring operational continuity during non-standard business hours.

What are some unique challenges faced by 3rd Shift Remote Desktop Support Engineers, and how can they be managed effectively?

3rd Shift Remote Desktop Support Engineers often encounter challenges such as working independently during off-peak hours and addressing urgent technical issues without immediate onsite support. Effective communication with daytime teams and thorough documentation are crucial to ensure seamless handovers and consistent service quality. Additionally, managing a sleep schedule and maintaining work-life balance are important for long-term success in this role. Building strong time-management skills and utilizing collaboration tools can help overcome these challenges.

What is a 3rd Shift Remote Desktop Support Engineer?

A 3rd Shift Remote Desktop Support Engineer is an IT professional who provides technical support for computer desktops, laptops, and related systems during overnight hours, typically outside regular business times. They assist users remotely by troubleshooting software, hardware, and network issues, ensuring systems remain operational for global teams or 24/7 businesses. Working the 3rd shift often involves handling urgent incidents, performing maintenance tasks, and minimizing downtime during off-peak hours. This role requires strong problem-solving skills, technical expertise, and effective communication to resolve user issues remotely.

What is the difference between 3Rd Shift Remote Desktop Support Engineer vs 3Rd Shift Network Support Technician?

Aspect3Rd Shift Remote Desktop Support Engineer3Rd Shift Network Support Technician
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentProviding remote desktop support to end-users, troubleshooting software/hardware issuesMonitoring and maintaining network infrastructure, troubleshooting connectivity problems
Industry UsageIT support, helpdesk services, tech companiesNetwork service providers, enterprise IT departments

The 3Rd Shift Remote Desktop Support Engineer primarily focuses on assisting users remotely with desktop and software issues, requiring certifications like CompTIA A+ and MCDST. In contrast, the 3Rd Shift Network Support Technician concentrates on maintaining network infrastructure, often holding certifications like Network+ or CCNA. Both roles operate during the night shift and are essential in IT support, but they differ in technical focus and daily responsibilities.

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3Rd Shift Remote Desktop Support Engineer jobs near you

Freelance Desktop Support Engineer

Sybex Support Services

Dublin, OH • On-site

Contractor

Posted 24 days ago

Job description

Exp: 2+ years
Base Skill Set :
  • A+ Certification or equivalent experience
  • Good working knowledge of Active Directory
  • 2+ years' experience providing technical support in a fast paced and constantly changingenvironment up to executive management level.
  • Excellent customer service and communicationskills including providing VIP support
  • Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7 OS / office 2010 as well as Win 8 andO365
  • Advanced knowledge of Microsoft Office suite of applications
  • Support of End User for video conferencing units. Support of mobile devices

Duties & Responsibilities:
Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions.
Duties shall include, but not be limited to:
  • Diagnosing and troubleshooting desktop system,printer and operating problems
  • Consulting and instructing users on hardware andsoftware questions/issues
  • Collaborate with other IT Services Data Centerand Network Infrastructure teams
  • Install, maintain and upgrade equipment and itsassociated infrastructure
  • Runs diagnostic tests to isolate system problemsas well as proactive activities
  • Operating Systems Windows, OS-X
  • MS Office (Windows and knowledge of Mac)software
  • Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
  • Hands on experience removing viruses and spyware using various tools (Windows) Identifies, researches, and resolves technical problems including forming an RCA
  • Responds to telephone calls, email, service tickets, and dispatched requests for technical support
  • Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window

Base Requirements
    • Excellent written and verbal communication and customer service skills with proven ability towork in fast paced environments
    • Commercial experience in an IT support technician role that includes 2 years of technical support experience in a hybrid Windows and MAC environment
    • Experience in working with a helpdesk operation,to include Windows and Mac clients
    • 2 years' Experience with mobile applications/products including: iPhone, iPad, and Android Platforms Expertise in iPad / iPhone
    • Self-starter that is able to collaborate actively withothers in a cross-functional team
    • Proven attention to detail and high standards for quality
    • Excellent organizational/administrative/technicalskills with agility to re-prioritize as necessary
    • Skilled in documenting written troubleshootingsteps and instructions
    • Business professional attire

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