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Full Time Remote Desktop Support Engineer Jobs (NOW HIRING)

SOSi

Help Desk Support Engineer

FL · Remote

SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... Experience providing remote desktop support. * Experience supporting incident response activities.

Base-2 Solutions, LLC

Help Desk Support Engineer

Yes Position Summary Base-2 Solutions is seeking a Help Desk Support Engineer to support the ... Experience with IT help desk ticketing systems, remote desktop support, and incident response.

Detroit IT

Apple Support Specialist

Troy, MI · Remote

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using local, open directory and active directory. Migration of user data from system to system. Imaging ...

Symbotic

Technical Support Engineer

The Technical Support Engineer is responsible for executing structured technical troubleshooting ... via Remote Desktop, SSH, browser, etc. * Experience with VMWare or other server/desktop ...

Symbotic

Technical Support Engineer

OR · Remote

What we need Symboticis seeking a Technical Support Engineer to play a hands-on role in ensuring ... Experience withsupporting systems remotely by connecting to various system types via Remote Desktop ...

NTT DATA Services

Desktop Support Technician

Irvine, CA · On-site +1

$21.75 - $27.75/hr

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ... or full time position. Actual compensation will depend on a number of factors, including the ...

Follett Software, LLC

Desktop Support Technician

Mchenry, IL · On-site +1

$20 - $25.25/hr

POSITION SUMMARY We are looking for a Desktop Support Technician to join our team in McHenry, IL ... The person in this role will support employees across in-office, remote, and global environments ...

WW&R

Help Desk Support Specialist Sr.

Independence, OH · Remote

$23.94 - $29.67/hr

The Senior Specialist focuses on the remote resolution of complex technical issues to minimize unnecessary escalations to the Desktop Support team, handling items that require advanced diagnostic ...

WW&R

Help Desk Support Specialist Sr.

Cincinnati, OH · Remote

$23.94 - $31.15/hr

The Senior Specialist focuses on the remote resolution of complex technical issues to minimize unnecessary escalations to the Desktop Support team, handling items that require advanced diagnostic ...

ACI Infotech

End User Support Engineer

As a member of the Global End User Support team, the successful candidate will be primarily ... remote connectivity, VPN, building laptops/desktops, installing end user equipment (monitors ...

Naviga

IT Support Resource

Saint Petersburg, FL · Remote

$20.50 - $28.25/hr

Provide day-to-day remote desktop support for approximately 180 remote users, focusing heavily on a 60-person specialized team. * Troubleshooting: Resolve common issues such as headset malfunctions ...

Town of Carrboro, NC

IT Support Engineer I

Carrboro, NC · On-site +1

$62K - $76K/yr

Carrboro Town Hall Job Type: Full-Time Remote Employment: Flexible/Hybrid Department: Information ... to desktop, network, general security, email, phone system, inside and outside cable plant and ...

Automox

What You Bring to the Table * 1-2+ years of experience in technical support, IT support, desktop ... Compensation $70,000-$75,000 USD LOCATION We are a fully distributed company of remote employees.

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All JobsFull Time Remote Desktop Support Engineer Jobs

Full Time Remote Desktop Support Engineer information

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How much do full time remote desktop support engineer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for full time remote desktop support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

How can I make $2000 a week working from home?

A Full Time Remote Desktop Support Engineer can earn $2000 or more weekly by working full-time hours, often 40 hours or more, and gaining relevant certifications like CompTIA A+ or Microsoft Certified. Increasing income may involve specializing in high-demand skills, providing premium support services, or working for companies that pay competitive remote wages.

What is the difference between Full Time Remote Desktop Support Engineer vs Help Desk Technician?

AspectFull Time Remote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop AdministratorCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote, technical troubleshooting, advanced supportOn-site or remote, general user support
Industry UsageIT, tech companies, large organizationsAny industry, small to large businesses

The Full Time Remote Desktop Support Engineer focuses on providing advanced remote support for desktop issues, often requiring specific certifications and technical expertise. Help Desk Technicians handle general user support, troubleshooting basic issues, and may work on-site or remotely. While both roles involve technical support, the engineer role is more specialized and technical, whereas the help desk technician provides broader, user-focused assistance.

Which company is best for desktop support engineers?

For desktop support engineers, large technology companies and managed service providers often offer the most opportunities, competitive salaries, and comprehensive training. Companies like Microsoft, Dell, and IBM are known for hiring support roles, and many organizations value certifications such as CompTIA A+ and Microsoft Certified Desktop Support Technician (MCDST). Remote support roles are increasingly available across various industries, emphasizing strong troubleshooting skills and familiarity with remote tools like TeamViewer or Remote Desktop Protocol (RDP).

What is the highest salary of a desktop support engineer?

The highest salary for a full-time remote desktop support engineer can reach up to $70,000 to $90,000 annually, depending on experience, certifications, and the complexity of support required. Senior roles or those with specialized skills in network troubleshooting or enterprise environments may earn higher compensation.

How to make $100,000 a year working from home?

A Full Time Remote Desktop Support Engineer can earn $100,000 annually by gaining advanced certifications, developing specialized skills such as network security or cloud support, and working for companies that offer competitive salaries and remote work benefits. Increasing experience, taking on higher-level support roles, and demonstrating proficiency with remote management tools can also boost earning potential.
What cities are hiring for Full Time Remote Desktop Support Engineer jobs? Cities with the most Full Time Remote Desktop Support Engineer job openings:
What are the most commonly searched types of Remote Desktop Support Engineer jobs? The most popular types of Remote Desktop Support Engineer jobs are:
What states have the most Full Time Remote Desktop Support Engineer jobs? States with the most job openings for Full Time Remote Desktop Support Engineer jobs include:
Full Time Remote Desktop Support Engineer jobs near you

Help Desk Support Engineer

SOSi

FL • Remote

Full-time

Posted yesterday

Job description

Company Description

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Job Description

**This position is contingent upon contract award**

SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end users by troubleshooting software issues, resolving access problems, and supporting IT management tools and systems. This role ensures prompt issue resolution, delivers user training, and supports cloud-based applications and IT service operations.

Essential Job Duties:

  • Provide technical support and training for end-users of JIRA and GitLab, ensuring efficient system adoption and issue resolution.
  • Establish a structured workflow for tracking Service Level Agreement (SLA) adherence, integrating automated notifications and escalation procedures within JIRA
  • Submit the Quarterly Ticketing & Version Control Optimization Review, assessing ticket resolution performance, workflow inefficiencies, and recommended process improvements.
Qualifications

Minimum Qualifications:

  • Associate's degree in Information Technology, Computer Science, or a related field OR three (3) years of equivalent experience in IT support.
  • Demonstrated experience resolving user access issues.
  • Experience troubleshooting software functionality and system issues.
  • Experience providing technical training to users.
  • Experience using IT help desk ticketing systems.
  • Experience providing remote desktop support.
  • Experience supporting incident response activities.
  • Proficiency in troubleshooting software issues and managing user access.
  • Experience supporting cloud-based IT applications.
  • Strong customer service and documentation skills.

Desired Qualifications:

  • CompTIA A+ certification.
  • ITIL Foundation Certification.
  • Microsoft Certified: Modern Desktop Administrator Associate certification.
  • Experience supporting JIRA, GitLab, or similar IT management tools.
Additional Information

Working Conditions:

  • The work to be performed remotely
  • Must have strong internet connection
  • Quit workspace free from interruptions and background noise

Working at SOSi:

All interested individuals will receive consideration and will not be discriminated against for any reason.

Apply