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Full Time Remote Desktop Support Engineer Jobs in Florida

Desktop Support ENG II

Jacksonville, FL · On-site +1

$17.75 - $22.75/hr

EXPERIENCE * 2 - 4 years of experience in the IT/Desktop Support field. Proficient with all Windows ... Knowledge of Telephony systems programming, documentation, and process creation. * Knowledge of ...

Manage computer systems and hardware, ensuring optimal performance and security through effective IT support and desktop support practices * Collaborate with internal engineering and R&D teams on ...

New

Remote, but travel to Juno Beach, FL every other week Length: 10-12 months Your Impact * Contribute to the implementation of Energy Trade and Risk Management (ETRM) software with a focus on Endur

Remote, but travel to Juno Beach, FL every other week Length: 10-12 months Your Impact * Contribute to the implementation of Energy Trade and Risk Management (ETRM) software with a focus on Endur

WordPress Support Engineer

Jupiter, FL · Remote

$134K/yr

We're looking to hire WordPress Support Engineers to help provide our customers with the industry ... This is a remote position. * Flexible Vacation . Never get denied a vacation request ever again.

WordPress Support Engineer

Jupiter, FL · On-site +1

$134K/yr

We're looking to hire WordPress Support Engineers to help provide our customers with the industry ... This is a remote position. * Flexible Vacation . Never get denied a vacation request ever again.

Another mapping resource, used alternatively to BizTalk, Data Mapper POSITION Logic Apps Support Engineer LOCATION 100% remote, team is scatter globally Need to align to CST hours, core hours 8am-5pm ...

Another mapping resource, used alternatively to BizTalk, Data Mapper POSITION Logic Apps Support Engineer LOCATION 100% remote, team is scatter globally Need to align to CST hours, core hours 8am-5pm ...

MSP Sr. Engineer

Orlando, FL · Remote

$97K - $133K/yr

Strong hands-on skills with firewalls, networking, Windows Server, remote desktop services, access ... Benefits We are committed to supporting the well-being and success of our team. Our comprehensive ...

Light Commercial Product Support Engineer

FL · On-site +1

$79K - $158K/yr

This is a full-time, remote position operating on a standard Monday through Friday, 1st shift ... Support manufacturing quality teams and engineering with product and process improvements.

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Full Time Remote Desktop Support Engineer information

What is the difference between Full Time Remote Desktop Support Engineer vs Help Desk Technician?

AspectFull Time Remote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop AdministratorCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote, technical troubleshooting, advanced supportOn-site or remote, general user support
Industry UsageIT, tech companies, large organizationsAny industry, small to large businesses

The Full Time Remote Desktop Support Engineer focuses on providing advanced remote support for desktop issues, often requiring specific certifications and technical expertise. Help Desk Technicians handle general user support, troubleshooting basic issues, and may work on-site or remotely. While both roles involve technical support, the engineer role is more specialized and technical, whereas the help desk technician provides broader, user-focused assistance.

What are the most commonly searched types of Remote Desktop Support Engineer jobs in Florida?

The most popular types of Remote Desktop Support Engineer jobs in Florida are:

What cities in Florida are hiring for Full Time Remote Desktop Support Engineer jobs?

Cities in Florida with the most Full Time Remote Desktop Support Engineer job openings:

Desktop Support ENG II

Healthcare Outcomes Performance Co. (HOPCo)

Jacksonville, FL • On-site, Remote

$17.75 - $22.75/hr

Full-time

Posted 6 days ago


Job description

ESSENTIAL FUNCTIONS
  • Install, configure, maintain, and troubleshoot Windows-based computers and various peripheral devices effectively.
  • Install, maintain, and troubleshoot all business applications effectively.
  • Architect desktop application
  • Architect wireless and network solutions
  • Create printer mappings for clinical systems.
  • Escalate errors to hardware and software manufacturers as necessary.
  • Manage user errors and requests through the IT/Facilities help desk ticketing system.
  • Document daily tasks and create user documentation as needed.
  • Track company assets through inventory database timely and accurately.
  • Understand and demonstrate the main role of IT is to help others do their job better, more efficiently, and more securely.
  • Maintain a high level of customer satisfaction.
  • Maintain confidentiality.

EDUCATION
  • High school diploma/GED or equivalent working knowledge preferred.

EXPERIENCE
  • 2 - 4 years of experience in the IT/Desktop Support field. Proficient with all Windows operating systems.
  • Must have at least intermediate skills with Microsoft Office Professional Suite.
  • Healthcare IT Experience is preferred.

KNOWLEDGE
  • Knowledge of Microsoft Office software.
  • Knowledge of how to operate and troubleshoot computer equipment.
  • Knowledge of Telephony systems programming, documentation, and process creation.
  • Knowledge of asset and time management skills to assist the department.

SKILLS
  • Skill in organizing tasks/work orders.
  • Skill in using customer service skills in dealing with frustrated users.
  • Skill in problem-solving.
  • Skill in maintaining a safe operating environment.

ABILITIES
  • Ability to troubleshoot common desktop and user problems and develop resolution strategies.
  • Ability to communicate effectively and in user-friendly terms verbally and in writing.
  • Ability to be a team player with effective interpersonal skills.
  • Ability to solve problems and work independently.

ENVIRONMENTAL WORKING CONDITIONS
  • Normal office environment.
  • Some travel within the community.
  • Must reside in the servicing location
  • 100% on-site location

PHYSICAL/MENTAL DEMANDS
  • Requires sitting and standing associated with a normal office environment.
  • Some bending and stretching are required.
  • Manual dexterity using a calculator and computer keyboard

ORGANIZATIONAL REQUIREMENTS
  • HOPCo Mission, Vision, and Values must be read and signed.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.