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Full Time Remote Desktop Support Engineer Jobs (NOW HIRING)

Unframe

Support Engineer (Remote)

New York, NY · On-site +1

About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

$100K - $115K/yr

Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote ... Equity and benefits are included for all full-time employees. If you believe you can contribute to ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

$100K - $115K/yr

Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote ... Equity and benefits are included for all full-time employees. If you believe you can contribute to ...

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

J0925-0626 Employment Type: Full Time Position Description: CGI Federal has an exciting opportunity ... Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$66K - $109K/yr

... Remote Type Onsite Time Type Full time Description & Requirements Unlock the secrets of ... Collaborate with cross-functional IT teams-including network, systems engineering, and application ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$66K - $109K/yr

... Remote Type Onsite Time Type Full time Description & Requirements Unlock the secrets of ... Collaborate with cross-functional IT teams-including network, systems engineering, and application ...

Carefeed

Support Engineer

Chicago, IL · Remote

You will regularly need to collate information from SQL databases, remote server logs and client ... Chicago, IL FLSA Status: Full-time, Exempt What You'll Love: * Join a fast-growing startup making a ...

10Beauty

Technical Support Engineer

Boston, MA · Remote

$100K - $115K/yr

... remote access tools. You will partner closely with our engineering, product, and customer teams to ... Equity and benefits are included for all full-time employees. If you believe you can contribute to ...

10Beauty

Technical Support Engineer

Boston, MA · Remote

$100K - $115K/yr

... remote access tools. You will partner closely with our engineering, product, and customer teams to ... Equity and benefits are included for all full-time employees. If you believe you can contribute to ...

Carefeed

Support Engineer

Chicago, IL · On-site +1

You will regularly need to collate information from SQL databases, remote server logs and client ... Chicago, IL FLSA Status: Full-time, Exempt What You'll Love: * Join a fast-growing startup making a ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person ... Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

... Remote Type Onsite Time Type Full time Description & Requirements Unlock the secrets of ... Collaborate with cross-functional IT teams-including network, systems engineering, and application ...

3B Staffing LLC

Endur Support Engineer

Juno Beach, FL · Remote

Remote, but travel to Juno Beach, FL every other week Length: 10-12 months Your Impact * Contribute to the implementation of Energy Trade and Risk Management (ETRM) software with a focus on Endur

Canon Medical Systems

Remote Support Engineer -XR/VL

$86K - $138K/yr

Remote Support Engineer -XR/VL - req1697 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon ...

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Full Time Remote Desktop Support Engineer information

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How much do full time remote desktop support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for full time remote desktop support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Desktop Support Engineer vs Help Desk Technician?

AspectFull Time Remote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop AdministratorCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote, technical troubleshooting, advanced supportOn-site or remote, general user support
Industry UsageIT, tech companies, large organizationsAny industry, small to large businesses

The Full Time Remote Desktop Support Engineer focuses on providing advanced remote support for desktop issues, often requiring specific certifications and technical expertise. Help Desk Technicians handle general user support, troubleshooting basic issues, and may work on-site or remotely. While both roles involve technical support, the engineer role is more specialized and technical, whereas the help desk technician provides broader, user-focused assistance.

What cities are hiring for Full Time Remote Desktop Support Engineer jobs?

Cities with the most Full Time Remote Desktop Support Engineer job openings:

What are the most commonly searched types of Remote Desktop Support Engineer jobs?

The most popular types of Remote Desktop Support Engineer jobs are:

What states have the most Full Time Remote Desktop Support Engineer jobs?

States with the most job openings for Full Time Remote Desktop Support Engineer jobs include:

Full Time Remote Desktop Support Engineer jobs near you

Support Engineer (Remote)

Unframe

New York, NY • On-site, Remote

Full-time

Re-posted 16 days ago

Job description

About Unframe
Unframe is an AI-first startup helping the world's largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.
Backed by Bessemer, Craft, and TLV Partners with $100M in Series B funding, we're building a fast-growing, revenue-generating company working with Fortune 500 customers globally.
About the role
We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions.
You'll work closely with Product and Engineering to investigate issues, communicate clearly with customers, and help improve the product based on real-world usage. The expectation is that you'll be able to go deep on technical issues independently, using AI tooling to investigate logs, understand system behavior, and reach conclusions without needing to pull in an engineer every time.
This role is for someone technical, curious, and service-oriented, who wants to be close to customers, product, and AI implementation at enterprise scale.
What you'll do
  • Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.
  • Analyze logs, reproduce issues, and dig into system behavior to identify root causes before escalating to Engineering.
  • Use AI tools actively as part of your investigation workflow, to speed up analysis, understand unfamiliar parts of the product, and document findings.
  • Communicate clearly with customers and internal teams throughout the support process.
  • Document issues, solutions, and recurring patterns to build institutional knowledge across a growing set of customer solutions.
  • Contribute to internal knowledge bases and playbooks that help the team handle new solutions faster.
  • Share customer feedback and product insights with the Product team.

What we're looking for
  • 4+ years of experience in technical support, support engineering, QA, solutions engineering, or a similar hands-on technical role.
  • Strong troubleshooting instincts and the ability to investigate complex technical issues independently.
  • Good understanding of web applications, APIs, integrations, logs, and basic system behavior.
  • Hands-on with AI tools (ChatGPT, Claude, Copilot, or similar) and comfortable using them as part of day-to-day technical work.
  • Excellent written and spoken English.
  • Customer-first mindset with strong ownership and follow-through.
  • Ability to work in a fast-paced environment with a wide variety of products and customer contexts.
Why join us?
This role is a great fit for someone who enjoys solving real technical problems while working closely with customers, product, and engineering teams. You'll be exposed to complex enterprise environments, cutting-edge AI products, and fast product cycles with real ownership and direct impact from day one. It's an opportunity to grow quickly, learn how large-scale AI systems are deployed in the real world, and help shape the experience of some of the world's biggest companies using Unframe.

Apply