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Remote It Support Jobs in Athens, GA (NOW HIRING)

Athens Micro

IT Network Engineer

Athens, GA · On-site +1

Who We Are Athens Micro is an IT service provider, specializing in providing computer network and server support to small and medium-sized businesses based in the North Georgia area. Our goal is to ...

Athens Micro

IT Help Desk Engineer

Athens, GA · On-site +1

Who We Are Athens Micro is an IT service provider, specializing in providing computer network and server support to small and medium-sized businesses based in the North Georgia area. Our goal is to ...

Athens Micro

IT Desktop Engineer

Athens, GA · On-site +1

This new team member will be responsible for supporting, and troubleshooting desktop and notebook ... Love to Learn means that we enjoy learning about technology and embrace the challenge of learning ...

Varsity Tutors

CompTIA A+ Tutor

Athens, GA · Remote

$25 - $40/hr

Ability to explain hardware components, networking protocols, and troubleshooting steps while preparing candidates for CompTIA A+ certification and IT support careers. * Strategic Test-Taking ...

campus4tech

Power BI Developer- Remote

Athens, GA · On-site +1

Seeking an experienced Power BI Publisher to support the migration of approximately 400 IBM Cognos ... Experience working with higher education data and Student Information Systems (SIS). * Knowledge of ...

InsuraTec

TeleSales Representative -Remote

Athens, GA · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Designed as a technology company, we stand out from the crowd with innovative tools, resources, and ...

Liveops

Remote Customer Service Agent

Athens, GA · Remote

$15 - $20/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Athens, GA

Remote It Support information

See Athens, GA salary details

$13

$24

$35

How much do remote it support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote it support in Athens, GA is $24.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are the most commonly searched types of It Support jobs in Athens, GA?

The most popular types of It Support jobs in Athens, GA are:

What are popular job titles related to Remote It Support jobs in Athens, GA?

For Remote It Support jobs in Athens, GA, the most frequently searched job titles are:

What job categories do people searching Remote It Support jobs in Athens, GA look for?

The top searched job categories for Remote It Support jobs in Athens, GA are:

What cities near Athens, GA are hiring for Remote It Support jobs?

Cities near Athens, GA with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Athens, GA as of August 2026, with employment types broken down into 76% Full Time, 10% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,348 per year, or $24.2 per hour.

IT Network Engineer

Athens Micro

Athens, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Who We Are
Athens Micro is an IT service provider, specializing in providing computer network and server support to small and medium-sized businesses based in the North Georgia area. Our goal is to offer state-of-the-art IT solutions and customer service to our clients. We provide corporate-level information technology on a small and medium-sized business budget. Our employees have the best learning opportunities for computer support in our industry. In operation since 1983, we are the largest and most reputable managed service provider in the area.
The culture at Athens Micro is built on our shared core values: We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are Responsive, and we Pay Attention to Details. Love to Learn means that we enjoy learning about technology and embrace the challenge of learning every day. Do the Right Thing means we do what we should do for our clients, the company, and ourselves. Helpful means we are always a help to our clients and fellow team members. Responsive means we are quick to respond to our client's needs. Attention to Details means we strive for perfection in all that we do.
We hire, fire, review, reward, and recognize our teammates based on core values, so it's important that you share these values in order to be part of our team.
What We Look For
We have done this by employing and investing in only the best and the brightest. In summary this career opportunity requires strong server skills, networking knowledge and excellent customer service skills.
Responsibilities
  • Be able to provide preventive maintenance on servers and individual computers quickly and efficiently
  • Work as a team member in order to provide local support for our customers' IT needs
  • Work with other vendors to troubleshoot and resolve network and server issues
  • Install hardware and software either from the office or on location
  • Take phone calls and respond as soon as possible while at work or on-call
  • Comply with all IT standards of Athens Micro and our clients
  • Manage tickets, time records and customer documents in real time for efficiency and organizational purposes
  • Create and update any documentation about work completed for our clients
  • Be versatile with your schedule with the flexibility to work some after-hours, weekends, and on-call in rotation with other IT engineers
  • Any other duties that are expected of you to continue to provide the utmost in customer support and uphold the reputation of our business

Skills
  • Ability to provide excellent customer service
  • Proficiency in Microsoft Windows Server and Active Directory
  • Strong problem-solving skills to offer appropriate solutions
  • Proficiency in LAN, WAN and WLAN as well as network security principles, network monitoring and maintenance, and capacity planning
  • Knowledge of preferred basic network management practices
  • Capability of being organized, able to plan, and able to effectively communicate both in writing and verbally
  • Ability to respond promptly to customer questions and requests
  • Capability in multi-tasking several ongoing projects
  • Ability to work with little supervision

Requirements
  • CompTIA A+ required after 90 days of employment
  • CompTIA Network+ required after 180 days of employment
  • Microsoft certification with a focus on Office 365 required after 180 days of employment
  • Cisco Certified Network Professional or higher is a plus
  • Proficiency in all Microsoft mainstream products and software
  • Any other industry standard certifications
  • Physically able to lift servers for transport
  • Valid driver's license and personal car
  • Background check and pre-employment screening

Benefits
  • Smart, helpful co-workers
  • Schedule flexibility after time spent on project, after-hours and weekends
  • Medical, Dental, Vision, and Disability Insurance
  • 401(K) with company matching
  • Paid time off
  • Monthly bonuses for meeting goals
  • Training and bonus incentives for continued education and obtaining new certifications

This is a full time position.

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