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Help Tech Chat Support Jobs in Athens, GA (NOW HIRING)

Who We Are Athens Micro is an IT service provider, specializing in providing computer network and ... Our employees have the best learning opportunities for computer support in our industry. In ...

Who We Are Athens Micro is an IT service provider, specializing in providing computer network and ... Our employees have the best learning opportunities for computer support in our industry. In ...

IT Support Technician

Athens, GA ยท On-site

$20.75 - $28.50/hr

The IT Support Technician is the first point of contact for employees (users), ensuring the ... Manages Helpdesk tickets; planning and prioritizing systematically to minimize backlog and ensure ...

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

Customer Support Specialist

Braselton, GA ยท On-site

$25 - $30/hr

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...

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... help build the infrastructure, systems, and processes needed for our next stage of growth. Why read ... You'll be equally comfortable troubleshooting a network issue, supporting an ERP upgrade ...

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Urgent

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... help build the infrastructure, systems, and processes needed for our next stage of growth. Why read ... You'll be equally comfortable troubleshooting a network issue, supporting an ERP upgrade ...

New

Urgent

CT Tech, PRN

Athens, GA ยท On-site

Our wellness programs and comprehensive total benefits and rewards meet your needs today, and help ... BCLS - Basic Life Support Upon Hire Required Piedmont Athens Regional Hospital

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... tech-savvy person who enjoys wearing many hats, solving problems, improving systems, and helping a ... Support leadership with a wide variety of business and operational needs ยท Handle confidential ...

Our wellness programs and comprehensive total benefits and rewards meet your needs today, and help ... BCLS - Basic Life Support Upon Hire Required Business Unit : Company Name Piedmont Athens Regional ...

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Showing results 1-20

Help Tech Chat Support information

See Athens, GA salary details

$26.1K

$42K

$63.7K

How much do help tech chat support jobs pay per year?

As of Jul 26, 2026, the average yearly pay for help tech chat support in Athens, GA is $41,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $45,400.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What job categories do people searching Help Tech Chat Support jobs in Athens, GA look for? The top searched job categories for Help Tech Chat Support jobs in Athens, GA are:
What cities near Athens, GA are hiring for Help Tech Chat Support jobs? Cities near Athens, GA with the most Help Tech Chat Support job openings:
Infographic showing various Help Tech Chat Support job openings in Athens, GA as of June 2026, with employment types broken down into 3% As Needed, 3% Full Time, 85% Part Time, and 9% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,984 per year, or $20.2 per hour.
IT Help Desk Engineer

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 hours ago


Job description

Who We Are

Athens Micro is an IT service provider, specializing in providing computer network and server support to small and medium-sized businesses based in the North Georgia area. Our goal is to offer state-of-the-art IT solutions and customer service to our clients. We provide corporate-level information technology on a small and medium-sized business budget. Our employees have the best learning opportunities for computer support in our industry. In operation since 1983, we are the largest and most reputable managed service provider in the area.

The culture at Athens Micro is built on our shared core values: We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are Responsive, and we Pay Attention to Details.  Love to Learn means that we enjoy learning about technology and embrace the challenge of learning every day.  Do the Right Thing means we do what we should do for our clients, the company, and ourselves.  Helpful means we are always a help to our clients and fellow team members.  Responsive means we are quick to respond to our client’s needs.  Attention to Details means we strive for perfection in all that we do.

We hire, fire, review, reward, and recognize our teammates based on core values, so it’s important that you share these values in order to be part of our team.

What We Look For
  • Someone passionate about technology
  • The ability to think quickly and act swiftly
  • A positive attitude
Responsibilities
  • Assist our users with a wide range of potential issues, ranging from Malware Cleanup to light firewall configuration 
  • Assist with VPN client configuration
Skills
  • Basic Hardware and Software Troubleshooting
  • Basic Knowledge of OSX
Requirements
  • CompTIA A+ and Network+ are a plus
  • CompTIA A+ required after 90 days of employment
  • Microsoft certification with a focus on Office 365 required after 180 days of employment
  • Proficiency in all Microsoft mainstream products and software
  • Any other industry standard certifications
  • Valid driver's license and personal car
  • Background check and pre-employment screening
  • Possibility of onsite work when on-call
Benefits
  • Smart, helpful co-workers
  • Schedule flexibility after time spent on project, after-hours and weekends
  • Medical, Dental, Vision, and Disability Insurance
  • 401k with matching in addition to paid salary
  • Paid Time Off and Paid Holidays
  • Monthly bonuses for meeting goals
  • Training and bonus incentives for continued education and obtaining new certifications

This is a full time position. 

Employment Type: FULL_TIME