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Help Tech Chat Support Jobs in Athens, GA (NOW HIRING)

IT Help Desk Engineer

Athens, GA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Who We Are Athens Micro is an IT service provider, specializing in providing computer network and ... Our employees have the best learning opportunities for computer support in our industry. In ...

IT Help Desk Engineer

Athens, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Who We Are Athens Micro is an IT service provider, specializing in providing computer network and ... Our employees have the best learning opportunities for computer support in our industry. In ...

IT Support Technician

Athens, GA · On-site

$20.75 - $28.50/hr

The IT Support Technician is the first point of contact for employees (users), ensuring the ... Manages Helpdesk tickets; planning and prioritizing systematically to minimize backlog and ensure ...

IT Support Specialist

Athens, GA · On-site

  • Retirement

Position Information Classification Title IT Help Desk Professional I FLSA Exempt FTE 1.00 Minimum ... This includes assisting customers with all aspects of desktop support operations, providing support ...

IT Support Specialist

Statham, GA · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape ... support, light systems administration, and overall IT site ownership. The ideal candidate is a ...

IT Support Specialist

Statham, GA · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape ... support, light systems administration, and overall IT site ownership. The ideal candidate is a ...

IT Support Specialist

Athens, GA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

IT Support Specialist

Bowman, GA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

IT Support Specialist

Jefferson, GA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

IT Support Specialist

Rutledge, GA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

IT Support Specialist

Arcade, GA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

IT Support Specialist

Flowery Branch, GA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

IT Support Specialist

Washington, GA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

IT Support Specialist

Elberton, GA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

IT Support Specialist

Bethlehem, GA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

IT Support Specialist

Crawfordville, GA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

IT Support Specialist

Bogart, GA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

IT Support Specialist

Newborn, GA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

IT Support Specialist

Dacula, GA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

IT Support Specialist

Watkinsville, GA

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

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Showing results 1-20

Help Tech Chat Support information

See Athens, GA salary details

$26.1K

$42K

$63.7K

How much do help tech chat support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for help tech chat support in Athens, GA is $41,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $45,400.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What job categories do people searching Help Tech Chat Support jobs in Athens, GA look for?

The top searched job categories for Help Tech Chat Support jobs in Athens, GA are:

What cities near Athens, GA are hiring for Help Tech Chat Support jobs?

Cities near Athens, GA with the most Help Tech Chat Support job openings:

Infographic showing various Help Tech Chat Support job openings in Athens, GA as of June 2026, with employment types broken down into 3% As Needed, 3% Full Time, 85% Part Time, and 9% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,984 per year, or $20.2 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Job description

Who We Are

Athens Micro is an IT service provider, specializing in providing computer network and server support to small and medium-sized businesses based in the North Georgia area. Our goal is to offer state-of-the-art IT solutions and customer service to our clients. We provide corporate-level information technology on a small and medium-sized business budget. Our employees have the best learning opportunities for computer support in our industry. In operation since 1983, we are the largest and most reputable managed service provider in the area.

The culture at Athens Micro is built on our shared core values: We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are Responsive, and we Pay Attention to Details.  Love to Learn means that we enjoy learning about technology and embrace the challenge of learning every day.  Do the Right Thing means we do what we should do for our clients, the company, and ourselves.  Helpful means we are always a help to our clients and fellow team members.  Responsive means we are quick to respond to our client’s needs.  Attention to Details means we strive for perfection in all that we do.

We hire, fire, review, reward, and recognize our teammates based on core values, so it’s important that you share these values in order to be part of our team.

What We Look For
  • Someone passionate about technology
  • The ability to think quickly and act swiftly
  • A positive attitude
Responsibilities
  • Assist our users with a wide range of potential issues, ranging from Malware Cleanup to light firewall configuration 
  • Assist with VPN client configuration
Skills
  • Basic Hardware and Software Troubleshooting
  • Basic Knowledge of OSX
Requirements
  • CompTIA A+ and Network+ are a plus
  • CompTIA A+ required after 90 days of employment
  • Microsoft certification with a focus on Office 365 required after 180 days of employment
  • Proficiency in all Microsoft mainstream products and software
  • Any other industry standard certifications
  • Valid driver's license and personal car
  • Background check and pre-employment screening
  • Possibility of onsite work when on-call
Benefits
  • Smart, helpful co-workers
  • Schedule flexibility after time spent on project, after-hours and weekends
  • Medical, Dental, Vision, and Disability Insurance
  • 401k with matching in addition to paid salary
  • Paid Time Off and Paid Holidays
  • Monthly bonuses for meeting goals
  • Training and bonus incentives for continued education and obtaining new certifications

This is a full time position. 

Employment Type: FULL_TIME