Who We Are Athens Micro is an IT service provider, specializing in providing computer network and ... Our employees have the best learning opportunities for computer support in our industry. In ...
Who We Are Athens Micro is an IT service provider, specializing in providing computer network and ... Our employees have the best learning opportunities for computer support in our industry. In ...
IT Help Desk Engineer
Athens, GA ยท On-site +1
Who We Are Athens Micro is an IT service provider, specializing in providing computer network and ... Our employees have the best learning opportunities for computer support in our industry. In ...
IT Help Desk Engineer
Athens, GA ยท On-site +1
Who We Are Athens Micro is an IT service provider, specializing in providing computer network and ... Our employees have the best learning opportunities for computer support in our industry. In ...
IT Support Technician
Athens, GA ยท On-site
$20.75 - $28.50/hr
The IT Support Technician is the first point of contact for employees (users), ensuring the ... Manages Helpdesk tickets; planning and prioritizing systematically to minimize backlog and ensure ...
IT Support Technician
Athens, GA ยท On-site
$20.75 - $28.50/hr
The IT Support Technician is the first point of contact for employees (users), ensuring the ... Manages Helpdesk tickets; planning and prioritizing systematically to minimize backlog and ensure ...
Customer Support Specialist
Braselton, GA ยท On-site
$30/hr
... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...
Customer Support Specialist
Braselton, GA ยท On-site
$30/hr
... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...
... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...
... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...
Customer Support Specialist
Braselton, GA ยท On-site
$30/hr
... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...
Customer Support Specialist
Braselton, GA ยท On-site
$30/hr
... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...
Customer Support Specialist
Braselton, GA ยท On-site
$25 - $30/hr
... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...
Customer Support Specialist
Braselton, GA ยท On-site
$25 - $30/hr
... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...
Customer Support Specialist
Athens, GA ยท On-site
$30/hr
... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...
Customer Support Specialist
Athens, GA ยท On-site
$30/hr
... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...
... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...
... technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and ... and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers ...
Seasonal, Operations Technical Specialist (Part Time)
Dacula, GA ยท On-site
$47K - $63K/yr
Partner with district leadership and technology teams to support office readiness goals ... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ...
Seasonal, Operations Technical Specialist (Part Time)
Dacula, GA ยท On-site
$47K - $63K/yr
Partner with district leadership and technology teams to support office readiness goals ... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ...
IT Field Support Technician_Athens
Athens, GA ยท On-site
$400 - $500/wk
Providing customer break fix support for designated equipment * Communicating clearly in written ... Reply STOP to opt out at any time or HELP for assistance. Powered by JazzHR qJOzqtB7eu
Quick apply
IT Field Support Technician_Athens
Athens, GA ยท On-site
$400 - $500/wk
Providing customer break fix support for designated equipment * Communicating clearly in written ... Reply STOP to opt out at any time or HELP for assistance. Powered by JazzHR qJOzqtB7eu
If you're a proactive problem-solver who delivers reliable, high-quality support, this is the role for you. Join us and help keep our systems up, our tickets down, and our tech running like clockwork.
If you're a proactive problem-solver who delivers reliable, high-quality support, this is the role for you. Join us and help keep our systems up, our tickets down, and our tech running like clockwork.
If you're a proactive problem-solver who delivers reliable, high-quality support, this is the role for you. Join us and help keep our systems up, our tickets down, and our tech running like clockwork.
If you're a proactive problem-solver who delivers reliable, high-quality support, this is the role for you. Join us and help keep our systems up, our tickets down, and our tech running like clockwork.
Be Seen First
... help build the infrastructure, systems, and processes needed for our next stage of growth. Why read ... You'll be equally comfortable troubleshooting a network issue, supporting an ERP upgrade ...
New
Quick apply
Urgent
Be Seen First
... help build the infrastructure, systems, and processes needed for our next stage of growth. Why read ... You'll be equally comfortable troubleshooting a network issue, supporting an ERP upgrade ...
New
Urgent
Be Seen First
... help build the infrastructure, systems, and processes needed for our next stage of growth. Why read ... You'll be equally comfortable troubleshooting a network issue, supporting an ERP upgrade ...
New
Quick apply
Urgent
Be Seen First
... help build the infrastructure, systems, and processes needed for our next stage of growth. Why read ... You'll be equally comfortable troubleshooting a network issue, supporting an ERP upgrade ...
New
Urgent
Oversee the management of corporate help desk activities and resolve escalated issues if necessary ... Technology investments that clearly support business growth * Strong collaboration between IT ...
New
Oversee the management of corporate help desk activities and resolve escalated issues if necessary ... Technology investments that clearly support business growth * Strong collaboration between IT ...
New
Oversee the management of corporate help desk activities and resolve escalated issues if necessary ... Technology investments that clearly support business growth * Strong collaboration between IT ...
Oversee the management of corporate help desk activities and resolve escalated issues if necessary ... Technology investments that clearly support business growth * Strong collaboration between IT ...
CT Tech, PRN
Athens, GA ยท On-site
Our wellness programs and comprehensive total benefits and rewards meet your needs today, and help ... BCLS - Basic Life Support Upon Hire Required Piedmont Athens Regional Hospital
CT Tech, PRN
Athens, GA ยท On-site
Our wellness programs and comprehensive total benefits and rewards meet your needs today, and help ... BCLS - Basic Life Support Upon Hire Required Piedmont Athens Regional Hospital
Be Seen First
Executive Support & Operations Specialist
Watkinsville, GA ยท Remote
$48K - $60K/yr
... tech-savvy person who enjoys wearing many hats, solving problems, improving systems, and helping a ... Support leadership with a wide variety of business and operational needs ยท Handle confidential ...
Quick apply
Be Seen First
Executive Support & Operations Specialist
Watkinsville, GA ยท Remote
$48K - $60K/yr
... tech-savvy person who enjoys wearing many hats, solving problems, improving systems, and helping a ... Support leadership with a wide variety of business and operational needs ยท Handle confidential ...
CT Tech, Nights
Athens, GA ยท On-site
Our wellness programs and comprehensive total benefits and rewards meet your needs today, and help ... BCLS - Basic Life Support Upon Hire Required Business Unit : Company Name Piedmont Athens Regional ...
CT Tech, Nights
Athens, GA ยท On-site
Our wellness programs and comprehensive total benefits and rewards meet your needs today, and help ... BCLS - Basic Life Support Upon Hire Required Business Unit : Company Name Piedmont Athens Regional ...
Help Tech Chat Support information
See Athens, GA salary details
$26.1K - $29.5K
0% of jobs
$29.5K - $32.9K
3% of jobs
$36.3K is the 25th percentile. Wages below this are outliers.
$32.9K - $36.3K
22% of jobs
The median wage is $38.3K / yr.
$36.3K - $39.8K
43% of jobs
$39.8K - $43.2K
6% of jobs
$43.3K is the 75th percentile. Wages above this are outliers.
$43.2K - $46.6K
6% of jobs
$46.6K - $50K
6% of jobs
$50K - $53.5K
5% of jobs
$53.5K - $56.9K
3% of jobs
$56.9K - $60.3K
3% of jobs
$60.3K - $63.7K
1% of jobs
$26.1K
$42K
$63.7K
How much do help tech chat support jobs pay per year?
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 20 hours ago
Job description
Who We Are
Athens Micro is an IT service provider, specializing in providing computer network and server support to small and medium-sized businesses based in the North Georgia area. Our goal is to offer state-of-the-art IT solutions and customer service to our clients. We provide corporate-level information technology on a small and medium-sized business budget. Our employees have the best learning opportunities for computer support in our industry. In operation since 1983, we are the largest and most reputable managed service provider in the area.
The culture at Athens Micro is built on our shared core values: We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are Responsive, and we Pay Attention to Details. Love to Learn means that we enjoy learning about technology and embrace the challenge of learning every day. Do the Right Thing means we do what we should do for our clients, the company, and ourselves. Helpful means we are always a help to our clients and fellow team members. Responsive means we are quick to respond to our client’s needs. Attention to Details means we strive for perfection in all that we do.
We hire, fire, review, reward, and recognize our teammates based on core values, so it’s important that you share these values in order to be part of our team.
What We Look For- Someone passionate about technology
- The ability to think quickly and act swiftly
- A positive attitude
- Assist our users with a wide range of potential issues, ranging from Malware Cleanup to light firewall configuration
- Assist with VPN client configuration
- Basic Hardware and Software Troubleshooting
- Basic Knowledge of OSX
- CompTIA A+ and Network+ are a plus
- CompTIA A+ required after 90 days of employment
- Microsoft certification with a focus on Office 365 required after 180 days of employment
- Proficiency in all Microsoft mainstream products and software
- Any other industry standard certifications
- Valid driver's license and personal car
- Background check and pre-employment screening
- Possibility of onsite work when on-call
- Smart, helpful co-workers
- Schedule flexibility after time spent on project, after-hours and weekends
- Medical, Dental, Vision, and Disability Insurance
- 401k with matching in addition to paid salary
- Paid Time Off and Paid Holidays
- Monthly bonuses for meeting goals
- Training and bonus incentives for continued education and obtaining new certifications
This is a full time position.
Employment Type: FULL_TIMEAbout ATHENS MICRO
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Watkinsville, GA, US
Year founded
1983