Title: IT Technical Support Location: Alpharetta, GA 30005 Duration: 06 Months Pay Rate: $21.00 ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
Quick apply
Title: IT Technical Support Location: Alpharetta, GA 30005 Duration: 06 Months Pay Rate: $21.00 ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
Live Chat Agent
Atlanta, GA · Remote
$15.75 - $21.25/hr
PTO
Previous customer service, chat support, call center, or administrative experience is preferred but may not be required. Preferred Skills * Experience with live chat, CRM, help-desk, or ticketing ...
Posted today
Quick apply
Live Chat Agent
Atlanta, GA · Remote
$15.75 - $21.25/hr
PTO
Previous customer service, chat support, call center, or administrative experience is preferred but may not be required. Preferred Skills * Experience with live chat, CRM, help-desk, or ticketing ...
Posted today
Client Support Specialist
Atlanta, GA · On-site
$19 - $24/hr
Medical
Dental
Vision
Life
Retirement
PTO
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
Client Support Specialist
Atlanta, GA · On-site
$19 - $24/hr
Medical
Dental
Vision
Life
Retirement
PTO
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
Customer Support Analyst
Kennesaw, GA · On-site
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the ... Inbound Chat Support (All Non-Critical Issue Types) * Respond to chats from customers to the NSC ...
Customer Support Analyst
Kennesaw, GA · On-site
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the ... Inbound Chat Support (All Non-Critical Issue Types) * Respond to chats from customers to the NSC ...
Technical Support Representative Level 1
Atlanta, GA · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
Technical Support Representative Level 1
Atlanta, GA · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
IT Support/ Help Desk in Alpharetta, GA 30005
Alpharetta, GA · On-site
$20 - $25/hr
Job Title: IT Support/ Help Desk Location: Alpharetta, GA 30005 Duration: 06 - 12 Months ... Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ...
Quick apply
IT Support/ Help Desk in Alpharetta, GA 30005
Alpharetta, GA · On-site
$20 - $25/hr
Job Title: IT Support/ Help Desk Location: Alpharetta, GA 30005 Duration: 06 - 12 Months ... Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ...
Client Support Specialist
Atlanta, GA · On-site
$17.25 - $23.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
Atlanta, GA · On-site
$17.25 - $23.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Title: IT Technical Support / Help Desk Location: Alpharetta, GA 30005 Duration: 12 Months Pay Rate ... Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ...
Quick apply
Title: IT Technical Support / Help Desk Location: Alpharetta, GA 30005 Duration: 12 Months Pay Rate ... Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ...
Title: IT Technical Support / Help Desk Location: Alpharetta, GA 30005 Duration: 12 Months Pay Rate ... Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ...
Quick apply
Title: IT Technical Support / Help Desk Location: Alpharetta, GA 30005 Duration: 12 Months Pay Rate ... Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ...
Help Desk
Alpharetta, GA · On-site
$19.50 - $26.25/hr
The Help Desk Technician will be an IT professional who provides technical assistance on computer ... responding to email, chat, or phone queries and offering technical support to customers using ...
Quick apply
Help Desk
Alpharetta, GA · On-site
$19.50 - $26.25/hr
The Help Desk Technician will be an IT professional who provides technical assistance on computer ... responding to email, chat, or phone queries and offering technical support to customers using ...
Non-Profit Donor Specialist
Atlanta, GA · On-site +1
$12 - $15/hr
... helping others, we want you on our team. Who You'll Support: * Nonprofit/Charity TV and Radio ... Additional opportunities in email, ticket, and chat support Employment Type: FULL_TIME
Non-Profit Donor Specialist
Atlanta, GA · On-site +1
$12 - $15/hr
... helping others, we want you on our team. Who You'll Support: * Nonprofit/Charity TV and Radio ... Additional opportunities in email, ticket, and chat support Employment Type: FULL_TIME
Technical Support/ IT Support
Alpharetta, GA · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Quick apply
Technical Support/ IT Support
Alpharetta, GA · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Help Desk Support
Atlanta, GA · On-site
$19.25 - $26/hr
Our passion is delivering technology strategies & digital solutions that assist our clients with ... Provides computer hardware and software support to end users on a variety of issues. Identifies ...
Help Desk Support
Atlanta, GA · On-site
$19.25 - $26/hr
Our passion is delivering technology strategies & digital solutions that assist our clients with ... Provides computer hardware and software support to end users on a variety of issues. Identifies ...
Live Chat Agent
Atlanta, GA · On-site
$15 - $20/hr
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our ... provide accurate and helpful information to customers - Maintain a high level of customer ...
Live Chat Agent
Atlanta, GA · On-site
$15 - $20/hr
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our ... provide accurate and helpful information to customers - Maintain a high level of customer ...
L1 Tech Support - Helpdesk
Atlanta, GA · On-site
$19.25 - $26/hr
Medical
Dental
Vision
Life
Retirement
PTO
Recent experience in a customer service, technical support, help desk, or call center environment * Previous experience working remotely in a professional setting * Experience operating within a ...
L1 Tech Support - Helpdesk
Atlanta, GA · On-site
$19.25 - $26/hr
Medical
Dental
Vision
Life
Retirement
PTO
Recent experience in a customer service, technical support, help desk, or call center environment * Previous experience working remotely in a professional setting * Experience operating within a ...
L1 Tech Support, Helpdesk
Atlanta, GA · On-site
$19.25 - $26/hr
Medical
Dental
Vision
Life
Retirement
PTO
Recent experience in a customer service, technical support, help desk, or call center environment * Previous experience working remotely in a professional setting * Experience operating within a ...
L1 Tech Support, Helpdesk
Atlanta, GA · On-site
$19.25 - $26/hr
Medical
Dental
Vision
Life
Retirement
PTO
Recent experience in a customer service, technical support, help desk, or call center environment * Previous experience working remotely in a professional setting * Experience operating within a ...
IT Support/ Help Desk in Alpharetta, GA 30005
Alpharetta, GA · On-site
$20 - $25/hr
Title: IT Support Location: Alpharetta, GA 30005 Duration: 06 - 12 months About Job: Summary: The ... chat and/or in person. * Create a positive customer support experience, build rapport and trust ...
Quick apply
IT Support/ Help Desk in Alpharetta, GA 30005
Alpharetta, GA · On-site
$20 - $25/hr
Title: IT Support Location: Alpharetta, GA 30005 Duration: 06 - 12 months About Job: Summary: The ... chat and/or in person. * Create a positive customer support experience, build rapport and trust ...
IT Support Manager, Help Desk Hybrid
GA · On-site
$90K - $110K/yr
Medical
Dental
Vision
Retirement
PTO
The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ... The ideal candidate will have strong leadership skills, extensive experience in IT support, and a ...
IT Support Manager, Help Desk Hybrid
GA · On-site
$90K - $110K/yr
Medical
Dental
Vision
Retirement
PTO
The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ... The ideal candidate will have strong leadership skills, extensive experience in IT support, and a ...
IT Support Manager, Help Desk Hybrid
Atlanta, GA · Hybrid
$90K - $110K/yr
Medical
Dental
Vision
Retirement
PTO
The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ... The ideal candidate will have strong leadership skills, extensive experience in IT support, and a ...
IT Support Manager, Help Desk Hybrid
Atlanta, GA · Hybrid
$90K - $110K/yr
Medical
Dental
Vision
Retirement
PTO
The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ... The ideal candidate will have strong leadership skills, extensive experience in IT support, and a ...
IT Support in Alpharetta, GA 30009
Alpharetta, GA · On-site
$24/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
IT Support in Alpharetta, GA 30009
Alpharetta, GA · On-site
$24/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Help Tech Chat Support information
See Atlanta, GA salary details
$26K - $29.4K
0% of jobs
$29.4K - $32.8K
3% of jobs
$36.2K is the 25th percentile. Wages below this are outliers.
$32.8K - $36.2K
22% of jobs
The median wage is $38.1K / yr.
$36.2K - $39.6K
43% of jobs
$39.6K - $43K
6% of jobs
$43.2K is the 75th percentile. Wages above this are outliers.
$43K - $46.4K
6% of jobs
$46.4K - $49.8K
6% of jobs
$49.8K - $53.2K
5% of jobs
$53.2K - $56.7K
3% of jobs
$56.7K - $60.1K
3% of jobs
$60.1K - $63.5K
1% of jobs
$26K
$41.8K
$63.5K
How much do help tech chat support jobs pay per year?
As of Aug 19, 2026, the average yearly pay for help tech chat support in Atlanta, GA is $41,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $45,200.00 per year, depending on experience, location, and employer.
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in Atlanta, GA?
For Help Tech Chat Support jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Atlanta, GA look for?
The top searched job categories for Help Tech Chat Support jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Help Tech Chat Support jobs?
Cities near Atlanta, GA with the most Help Tech Chat Support job openings:
$21/hr
Contractor
Re-posted 19 days ago
Job description
Title: IT Technical Support
Location: Alpharetta, GA 30005
Duration: 06 Months
Pay Rate: $21.00/- on W2
About Job:
Roles and Responsibilities:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
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