Title: IT Technical Support Location: Alpharetta, GA 30005 Duration: 06 Months Pay Rate: $21.00 ... chat and/or in person • Create a positive customer support experience, build rapport and trust ...
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Title: IT Technical Support Location: Alpharetta, GA 30005 Duration: 06 Months Pay Rate: $21.00 ... chat and/or in person • Create a positive customer support experience, build rapport and trust ...
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the ... Inbound Chat Support (All Non-Critical Issue Types) * Respond to chats from customers to the NSC ...
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the ... Inbound Chat Support (All Non-Critical Issue Types) * Respond to chats from customers to the NSC ...
Technical Support Representative Level 1
Atlanta, GA · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
Technical Support Representative Level 1
Atlanta, GA · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
Client Support Specialist
$17.25 - $23.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
$17.25 - $23.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
IT Support/ Help Desk in Alpharetta, GA 30005
Alpharetta, GA · On-site
$20 - $25/hr
Job Title: IT Support/ Help Desk Location: Alpharetta, GA 30005 Duration: 06 - 12 Months ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
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IT Support/ Help Desk in Alpharetta, GA 30005
Alpharetta, GA · On-site
$20 - $25/hr
Job Title: IT Support/ Help Desk Location: Alpharetta, GA 30005 Duration: 06 - 12 Months ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Title: IT Technical Support / Help Desk Location: Alpharetta, GA 30005 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Quick apply
Title: IT Technical Support / Help Desk Location: Alpharetta, GA 30005 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Title: IT Technical Support / Help Desk Location: Alpharetta, GA 30005 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Quick apply
Title: IT Technical Support / Help Desk Location: Alpharetta, GA 30005 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Help Desk
Alpharetta, GA · On-site
$19.50 - $26.25/hr
The Help Desk Technician will be an IT professional who provides technical assistance on computer ... responding to email, chat, or phone queries and offering technical support to customers using ...
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Help Desk
Alpharetta, GA · On-site
$19.50 - $26.25/hr
The Help Desk Technician will be an IT professional who provides technical assistance on computer ... responding to email, chat, or phone queries and offering technical support to customers using ...
Be Seen First
IT Support Technician
Alpharetta, GA · On-site
$22 - $23/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
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Be Seen First
IT Support Technician
Alpharetta, GA · On-site
$22 - $23/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Technical Support/ IT Support
Alpharetta, GA · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Quick apply
Technical Support/ IT Support
Alpharetta, GA · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
... email, chat, and desk-side technical support to end users. • Troubleshoot and resolve hardware ... a Help Desk or Service Desk environment. OR • Associate degree in Information Technology ...
... email, chat, and desk-side technical support to end users. • Troubleshoot and resolve hardware ... a Help Desk or Service Desk environment. OR • Associate degree in Information Technology ...
Helpdesk Tech I
Alpharetta, GA · On-site
$19.50 - $26.25/hr
The Helpdesk Tech I coordinates, diagnoses and troubleshoots incoming employee calls. Provides ... first level support in a help desk environment. * Must have troubleshooting skills, customer ...
Helpdesk Tech I
Alpharetta, GA · On-site
$19.50 - $26.25/hr
The Helpdesk Tech I coordinates, diagnoses and troubleshoots incoming employee calls. Provides ... first level support in a help desk environment. * Must have troubleshooting skills, customer ...
Help Desk Support
$19.25 - $26/hr
Our passion is delivering technology strategies & digital solutions that assist our clients with ... Provides computer hardware and software support to end users on a variety of issues. Identifies ...
Help Desk Support
$19.25 - $26/hr
Our passion is delivering technology strategies & digital solutions that assist our clients with ... Provides computer hardware and software support to end users on a variety of issues. Identifies ...
IT Support/ Help Desk in Alpharetta, GA 30005
Alpharetta, GA · On-site
$20 - $25/hr
Title: IT Support Location: Alpharetta, GA 30005 Duration: 06 - 12 months About Job: Summary: The ... chat and/or in person. • Create a positive customer support experience, build rapport and trust ...
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IT Support/ Help Desk in Alpharetta, GA 30005
Alpharetta, GA · On-site
$20 - $25/hr
Title: IT Support Location: Alpharetta, GA 30005 Duration: 06 - 12 months About Job: Summary: The ... chat and/or in person. • Create a positive customer support experience, build rapport and trust ...
IT Support Manager, Help Desk Hybrid
GA · On-site
$90K - $110K/yr
The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ... The ideal candidate will have strong leadership skills, extensive experience in IT support, and a ...
IT Support Manager, Help Desk Hybrid
GA · On-site
$90K - $110K/yr
The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ... The ideal candidate will have strong leadership skills, extensive experience in IT support, and a ...
IT Support Manager, Help Desk Hybrid
Atlanta, GA · Hybrid
$90K - $110K/yr
The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ... The ideal candidate will have strong leadership skills, extensive experience in IT support, and a ...
IT Support Manager, Help Desk Hybrid
Atlanta, GA · Hybrid
$90K - $110K/yr
The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ... The ideal candidate will have strong leadership skills, extensive experience in IT support, and a ...
... and chat, and provide them with solutions, information, and support to ensure that issues are ... Produce informative and helpful Knowledge Base articles, in order to assist customers in resolving ...
... and chat, and provide them with solutions, information, and support to ensure that issues are ... Produce informative and helpful Knowledge Base articles, in order to assist customers in resolving ...
Service Desk Agent/ IT Support in Alpharetta GA, 30005 - Onsite
Alpharetta, GA · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
Service Desk Agent/ IT Support in Alpharetta GA, 30005 - Onsite
Alpharetta, GA · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
... and chat, and provide them with solutions, information, and support to ensure that issues are ... Produce informative and helpful Knowledge Base articles, in order to assist customers in resolving ...
... and chat, and provide them with solutions, information, and support to ensure that issues are ... Produce informative and helpful Knowledge Base articles, in order to assist customers in resolving ...
... and chat, and provide them with solutions, information, and support to ensure that issues are ... Produce informative and helpful Knowledge Base articles, in order to assist customers in resolving ...
... and chat, and provide them with solutions, information, and support to ensure that issues are ... Produce informative and helpful Knowledge Base articles, in order to assist customers in resolving ...
Help Tech Chat Support information
See Atlanta, GA salary details
$26K - $29.4K
0% of jobs
$29.4K - $32.8K
3% of jobs
$36.2K is the 25th percentile. Wages below this are outliers.
$32.8K - $36.2K
22% of jobs
The median wage is $38.1K / yr.
$36.2K - $39.6K
43% of jobs
$39.6K - $43K
6% of jobs
$43.2K is the 75th percentile. Wages above this are outliers.
$43K - $46.4K
6% of jobs
$46.4K - $49.8K
6% of jobs
$49.8K - $53.2K
5% of jobs
$53.2K - $56.7K
3% of jobs
$56.7K - $60.1K
3% of jobs
$60.1K - $63.5K
1% of jobs
$26K
$41.8K
$63.5K
How much do help tech chat support jobs pay per year?
As of Jul 26, 2026, the average yearly pay for help tech chat support in Atlanta, GA is $41,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $45,200.00 per year, depending on experience, location, and employer.
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in Atlanta, GA? For Help Tech Chat Support jobs in Atlanta, GA, the most frequently searched job titles are:
- Help Desk Technician
- No Experience Help Desk Technician
- Part Time Remote Help Desk Technician
- Remote Traveling Desktop Technician
- Independent Contractor Help Desk Technician
- Assistant Life Support Technician
- Entry Level Ccna
- Remote Junior Help Desk Technician
- It Help Desk Technician
- Contractual Remote It Contract
What job categories do people searching Help Tech Chat Support jobs in Atlanta, GA look for? The top searched job categories for Help Tech Chat Support jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Help Tech Chat Support jobs? Cities near Atlanta, GA with the most Help Tech Chat Support job openings:
$21/hr
Contractor
Posted 24 days ago
Job description
Title: IT Technical Support
Location: Alpharetta, GA 30005
Duration: 06 Months
Pay Rate: $21.00/- on W2
About Job:
Roles and Responsibilities:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
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