As the Help Desk Support Specialist, the individual will provide technical expertise to government ... Provides IT performance metrics/service reporting and documentation, and weekly IT Service * ...
As the Help Desk Support Specialist, the individual will provide technical expertise to government ... Provides IT performance metrics/service reporting and documentation, and weekly IT Service * ...
As the Help Desk Support Specialist, the individual will provide technical expertise to government ... Provides IT performance metrics/service reporting and documentation, and weekly IT Service * ...
As the Help Desk Support Specialist, the individual will provide technical expertise to government ... Provides IT performance metrics/service reporting and documentation, and weekly IT Service * ...
Help Desk Support Specialist
Columbus, GA · On-site
As the Help Desk Support Specialist, the individual will provide technical expertise to government ... Provides IT performance metrics/service reporting and documentation, and weekly IT Service * ...
Help Desk Support Specialist
Columbus, GA · On-site
As the Help Desk Support Specialist, the individual will provide technical expertise to government ... Provides IT performance metrics/service reporting and documentation, and weekly IT Service * ...
As the Help Desk Support Specialist, the individual will provide technical expertise to government ... Provides IT performance metrics/service reporting and documentation, and weekly IT Service * ...
As the Help Desk Support Specialist, the individual will provide technical expertise to government ... Provides IT performance metrics/service reporting and documentation, and weekly IT Service * ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Help Tech Chat Support information
See Columbus, GA salary details
$24.2K - $27.3K
0% of jobs
$27.3K - $30.5K
3% of jobs
$33.7K is the 25th percentile. Wages below this are outliers.
$30.5K - $33.7K
22% of jobs
The median wage is $35.5K / yr.
$33.7K - $36.9K
43% of jobs
$36.9K - $40K
6% of jobs
$40.2K is the 75th percentile. Wages above this are outliers.
$40K - $43.2K
6% of jobs
$43.2K - $46.4K
6% of jobs
$46.4K - $49.6K
5% of jobs
$49.6K - $52.7K
3% of jobs
$52.7K - $55.9K
3% of jobs
$55.9K - $59.1K
1% of jobs
$24.2K
$38.9K
$59.1K
How much do help tech chat support jobs pay per year?
As of Aug 30, 2026, the average yearly pay for help tech chat support in Columbus, GA is $38,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,600.00 and $42,100.00 per year, depending on experience, location, and employer.
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in Columbus, GA?
For Help Tech Chat Support jobs in Columbus, GA, the most frequently searched job titles are:
- Help Desk Technician
- It Help Desk Technician
- Part Time Remote Help Desk Technician
- Contractual Remote It Contract
- Freelance Microsoft Active Directory
- Union Help Desk Technician
- Remote Independent Contractor Help Desk Technician
- Assistant Life Support Technician
- Remote Junior Help Desk Technician
- Weekend Help Needed
What job categories do people searching Help Tech Chat Support jobs in Columbus, GA look for?
The top searched job categories for Help Tech Chat Support jobs in Columbus, GA are:
What cities near Columbus, GA are hiring for Help Tech Chat Support jobs?
Cities near Columbus, GA with the most Help Tech Chat Support job openings:
Help Desk Support Specialist
Fort Moore, GA
OSC Edge •Â
IT Services • 11 - 50 employees11 - 50 employees
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 11 days ago
Job description
As the Help Desk Support Specialist, the individual will provide technical expertise to government customers and provide day-to-day maintenance, support, and upgrades for operating systems, and workstations. In this role, the Help Desk Support Specialist will directly interface with customers to schedule and perform software installations and upgrades and maintains them in accordance with established policies and procedures.
Responsibilities:
- Provides quality customer support to ensure a positive experience as a customer service employee
- Responds to customer inquiries in-person, telephonically or via e-mail.
- Resolves customer issues through subject matter expertise, research, reproduction, and troubleshooting
- Participates in special projects as required
- Works under some supervision but also expected to utilize independent judgment and initiative. Work is reviewed for soundness of technical judgment, overall adequacy, and accuracy
- Keeps manager and team members informed. Participates actively within the team by sharing information
- Displays self-confidence and shows strong initiative. Demonstrates well-developed communication skills
- Operate and maintain hardware and software associated with standard IT service delivery
- Provides IT performance metrics/service reporting and documentation, and weekly IT Service
- Performs other tasks as required by OSC and the Government contracting office
Required Qualifications/Education and Experience:
- 4 years’ experience in IT related field
- Sec+ CE
- Experience with an IT Ticketing System
- Preferred Microsoft SharePoint Experience
- Ability to stand for long periods of time
- Ability to lift and carry 20-25 pounds
- Ability to stoop, bend, and kneel
- Must have and maintain a Secret personnel clearance
OSC Edge delivers a total rewards package that we know will attract, engage and retain top talent. Key elements of our package include a competitive base pay and a comprehensive benefits package:
We offer eligible employees with an opportunity to enroll in a variety of benefits offerings. Here are just some of our benefits for our US based positions:
- Medical/ Dental/ Vision
- Life insurance and AD&D
- Flexible Spending
- Accident, Critical Illness and Hospital Indemnity coverage
- 401(k) and ROTH retirement options and company match
- Pet Insurance
- Identify Theft and Fraud Protection coverage
About OSC Edge:
Founded in 2008, what started as a small business has grown into a diverse and innovative global team owned by Cook Inlet Region, Inc. an Alaska Native Regional Corporation. As a US Federal contractor, we are a dedicated IT Service Provider supporting the Departments of the Army, Navy, Air Force, DoD Educational Institutions, and large corporate entities. Our expertise is in Cloud Computing, Cyber Security, Compliance Management, Enterprise Architecture, IT Support, and CSfC. If you are passionate about making a difference and thrive in a dynamic and collaborative environment, we invite you to apply to join our team.
Equal Opportunity Employer/Veterans/Disabled
#LI-DNI
About OSC Edge
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Atlanta, GA, US
Year founded
2008