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Help Tech Chat Support Jobs in Albany, GA (NOW HIRING)

Constellation West

IT HELPDESK SPECIALIST

Ashburn, GA · On-site

$65 - $95/hr

... IT HELPDESK SPECIALIST Full Time Washington, DC, US Place of Performance * Primarily onsite ... supporting enterprise desktop environments and advanced Tier II/Journeyman Help Desk operations.

New

U.S. Navy

IT Support Specialist

Morgan, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Camilla, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Warwick, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Arlington, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Leslie, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Putney, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Albany, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Norman Park, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Poulan, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Doerun, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Dawson, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Sylvester, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Cordele, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Leesburg, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Ty Ty, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Ashburn, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Arabi, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Shellman, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Newton, GA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

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Showing results 1-20

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Albany, GA

Help Tech Chat Support information

See Albany, GA salary details

$24.8K

$40K

$60.7K

How much do help tech chat support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for help tech chat support in Albany, GA is $39,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $43,200.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Albany, GA?

For Help Tech Chat Support jobs in Albany, GA, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Albany, GA look for?

The top searched job categories for Help Tech Chat Support jobs in Albany, GA are:

What cities near Albany, GA are hiring for Help Tech Chat Support jobs?

Cities near Albany, GA with the most Help Tech Chat Support job openings:

Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in Albany, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 19% Part Time, and 8% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,995 per year, or $19.2 per hour.

IT HELPDESK SPECIALIST

Constellation West

Ashburn, GA • On-site

$65 - $95/hr

Other

Posted yesterday

New

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT HELPDESK SPECIALIST

Full Time Washington, DC, US

Place of Performance
  • Primarily onsite
  • Congressional Budget Office
  • Ford House Office Building
  • Washington, DC
  • Occasional support at facilities in Manassas, VA and Ashburn, VA
Required Experience

Candidates should have extensive experience supporting enterprise desktop environments and advanced Tier II/Journeyman Help Desk operations.

  • Enterprise desktop and laptop support
  • Hardware deployment and lifecycle management
  • Software installation, configuration, and troubleshooting
Experience administering enterprise endpoint management solutions such as
  • JAMF
  • Ivanti
  • KACE
  • Comparable enterprise endpoint management platforms
Including experience with
  • Computer imaging
  • Patch management
  • Configuration management
Identity & Access Management
  • Active Directory
  • User provisioning
  • Group Policy
  • Role-Based Access Control (RBAC)
  • Identity lifecycle management
Operating Systems

Hands-on administration of:

  • Windows
  • macOS
  • iOS
System Administration
  • Advanced troubleshooting
  • Windows Event Viewer
  • Endpoint performance analysis
  • Root cause analysis
  • Workstation imaging and deployment
  • Hardware refreshes and data migrations
Security
  • Zero Trust security principles
  • Secure configuration management
  • Identity management
  • Vulnerability remediation
Service Desk Leadership
  • Mentoring junior Help Desk personnel
  • Developing Standard Operating Procedures (SOPs)
  • Creating technical documentation and knowledge base articles
  • Coordinating with Network, Cloud, and Cybersecurity teams
  • Providing exceptional customer service
Preferred Certifications
  • CompTIA Security+
  • Apple Certified IT Professional
  • ITIL Foundation
  • AWS Certified SysOps Administrator – Associate
Preferred Education

Bachelor's degree in Information Technology, Computer Science, or a closely related field.

Security Requirements
  • Successfully complete an FBI fingerprint/background investigation
  • Complete required CBO cybersecurity training before beginning work
Resume Guidance
  • Enterprise endpoint management
  • Windows and macOS administration
  • Microsoft Intune and JAMF
  • AWS support
  • Enterprise Service Desk operations
  • Technical documentation and SOP development
  • Customer support in complex enterprise environments
We are an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Constellation West will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Constellation West is proud to be an EEO/AA employer M/F/D/V

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