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Desktop Manager Jobs in Atlanta, GA (NOW HIRING)

Service Global, Inc

Desktop EUC L1

Duluth, GA · On-site

$18.75 - $23.75/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk side support services. * Manage hard and soft break-fix services for laptops and ...

TEKsystems

Desktop Support

Atlanta, GA

$25 - $30/hr

Monitor and manage assigned ticket queue, ensuring timely resolution of incidents and service requests. * Serve as a technical escalation point for more complex desktop support issues. * Support ...

New

TEKsystems

Desktop Support

Atlanta, GA

$25 - $30/hr

Monitor and manage assigned ticket queue, ensuring timely resolution of incidents and service requests. * Serve as a technical escalation point for more complex desktop support issues. * Support ...

New

TEKsystems c/o Allegis Group

Desktop Support

Atlanta, GA · On-site

$25 - $30/hr

Monitor and manage assigned ticket queue, ensuring timely resolution of incidents and service requests. * Serve as a technical escalation point for more complex desktop support issues. * Support ...

New

Futurewave Systems

Sr. Desktop Technician

Atlanta, GA · On-site

$19.50 - $24.75/hr

Incident and Request Management: Identify, diagnose and resolve desktop issues of high risk and complexity Lead and coordinate resolution across Technology Services departmental groups where multiple ...

NPSG GLOBAL LLC

Desktop Support Technician

Marietta, GA · On-site

$19.25 - $24.50/hr

The Desktop Support Technician is primarily responsible for configuration, management, and support of IT assets. They will be the first point of contact for new computer deployments and assist the ...

Trimble

Desktop Systems Professional

Alpharetta, GA · On-site

Communicate with peers, other IS staff, IS management, business group managers, and other employees ... Desktop Specialist, Desktop Support Engineer, IT Support Specialist, Help Desk Technical Lead ...

Insight Global

Desktop Consultant II

Atlanta, GA · On-site

$25 - $27/hr

Responsibilities include managing ServiceNow tickets, supporting Active Directory user accounts and ... desktop environment, generate reports, observe functions, image systems and increase efficiencies ...

New

Acuity Brands

Senior Desktop Engineer

Conyers, GA · On-site

Job Summary We are seeking an experienced Desktop Engineer to manage and evolve our enterprise endpoint environment-covering Windows devices, desktop applications, security configuration, imaging ...

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Desktop Manager information

See Atlanta, GA salary details

$20.2K

$80.4K

$121.2K

How much do desktop manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for desktop manager in Atlanta, GA is $80,401.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,800.00 and $91,800.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in Atlanta, GA?

The most popular types of Desktop jobs in Atlanta, GA are:

What are popular job titles related to Desktop Manager jobs in Atlanta, GA?

For Desktop Manager jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Atlanta, GA look for?

The top searched job categories for Desktop Manager jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Desktop Manager jobs?

Cities near Atlanta, GA with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $80,401 per year, or $38.7 per hour.

Desktop Management Infrastructure Services

Tech Pro Inc.

Atlanta, GA • On-site

Other

Posted 4 days ago

Job description

Desktop Management - Infrastructure Services (IS) - 6-10+ years experience

JAMF to BigFix Migration is must. We need Senior Level 3 Resource and prefer certified and having experience of JAMF and Bigfix migration.

dedicated experience in an enterprise endpoint management or infrastructure engineering role.

Platform Expertise: Extensive, hands-on experience with HCL BigFix administration, deployment, Upgrades, hierarchy architecture, and troubleshooting in large-scale corporate environments.

Certification: HCL Certified Deployment Professional or equivalent platform certification.

Proficient in BigFix Relevance Language and Action Scripting.

Automation & Scripting: Strong proficiency in scripting languages such as PowerShell, Bash, or VBScript.

OS Knowledge: Deep familiarity with enterprise operating systems, including Windows and Linux (macOS experience is a plus).

Networking: Sound understanding of fundamental networking concepts, subnets, firewalls, and communication protocols.

Scale: Demonstrated experience managing endpoints across a highly distributed global footprint, including corporate hubs and distribution centers

Essential Skills:

BigFix Engineer Deployment & Configuration

Infrastructure Management: Design, deploy, configure, and maintain global BigFix environments, including consoles, relays, and client configurations.

Upgrades & Maintenance: Monitor infrastructure health and regularly apply patches, software updates, and major version upgrades to BigFix servers and endpoints.

Enterprise Integration: Ensure seamless integration of BigFix with other core enterprise systems, IT service management tools, and asset discovery databases.

JAMF to BigFix Migration

Migration Strategy: Design, test, and execute the enterprise-wide architecture blueprint to transition Apple macOS endpoints from JAMF Pro control to BigFix management.

Process Automation: Develop automated workflows and scripts to gracefully offboard endpoints from JAMF and seamlessly enroll them into BigFix with zero end-user disruption.

Feature Parity Mapping: Replicate and optimize existing JAMF configuration profiles, security policies, and application payloads within the BigFix environment.

Risk Mitigation: Identify deployment bottlenecks during the migration phases, running pilot validations to guarantee data preservation and continuous compliance state transitions.

This effort will start from day 1 and estimated timeline to complete is 3 6 months.Automation & Software Delivery

Custom Scripting: Develop and implement BigFix automation scripts, baseline policies, and custom tasks to streamline operational workflows.

Application Management: Handle end-to-end application packaging, testing, and deployment across diverse enterprise environments through BigFix.Security & Compliance

Policy Enforcement: Develop, implement, and enforce robust endpoint security policies using BigFix to maintain a strong security posture.

Audits & Reporting: Conduct regular security audits and compliance checks; generate comprehensive reports on endpoint activities, compliance status, and security metrics for IT leadership.

Incident Response: Respond rapidly to security incidents, deploy critical zero-day patches, and provide technical remediation across all endpoints

Resume direct to kumar @ techpro-inc . com with Subject: Applying from Dice (only this line)

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