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Desktop Manager Jobs in Dublin, GA (NOW HIRING)

Manage support tickets, track resolutions, and maintain documentation using the client's ticketing ... Qualifications: * 3+ years of experience in desktop or IT support , preferably in a manufacturing ...

Desktop Support Technician

Dublin, GA · On-site

$17.25 - $22/hr

Manage support tickets, track resolutions, and maintain documentation using the client's ticketing ... Qualifications: * 3+ years of experience in desktop or IT support , preferably in a manufacturing ...

FSO Technician

East Dublin, GA · On-site

$17.25 - $22/hr

PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones ... ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication - soft ...

FSO Technician

East Dublin, GA · On-site

$17.25 - $22/hr

PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones ... ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication - soft ...

FSO Technician

Dublin, GA · On-site

$17.25 - $22/hr

PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones ... ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others: Excellent Communication - soft ...

FSO Technician

Dublin, GA · On-site

$17.25 - $22/hr

PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones ... ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication - soft ...

Manage Power BI Service components including workspaces, datasets, data gateways, refresh schedules ... Power BI Desktop and Power BI Service * Solid SQL development experience in both Oracle and SQL ...

Desktop Manager information

See Dublin, GA salary details

$17.9K

$71.3K

$107.4K

How much do desktop manager jobs pay per year?

As of May 28, 2026, the average yearly pay for desktop manager in Dublin, GA is $71,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $81,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What are the most commonly searched types of Desktop jobs in Dublin, GA? The most popular types of Desktop jobs in Dublin, GA are:
What job categories do people searching Desktop Manager jobs in Dublin, GA look for? The top searched job categories for Desktop Manager jobs in Dublin, GA are:
What cities near Dublin, GA are hiring for Desktop Manager jobs? Cities near Dublin, GA with the most Desktop Manager job openings:
Desktop Support Technician

Desktop Support Technician

MetroSys

Dublin, GA • On-site

$20 - $25/hr

Full-time

Posted 28 days ago


Job description

About the Role:
MetroSys is seeking a skilled and customer-focused Desktop Support Technician to provide onsite technical support at a manufacturing client facility in Dublin, Georgia. The ideal candidate will be a hands-on problem solver with experience supporting Windows environments, manufacturing floor systems, and user hardware in a fast-paced production setting.

Key Responsibilities:

  • Provide Tier 1 and Tier 2 desktop support for end users, including hardware, software, and network troubleshooting.

  • Support manufacturing systems and equipment, ensuring minimal downtime for production-critical devices.

  • Install, configure, and maintain Windows PCs, printers, scanners, and mobile devices.

  • Manage support tickets, track resolutions, and maintain documentation using the client’s ticketing system.

  • Coordinate with IT infrastructure and application teams for escalated issues or specialized support.

  • Maintain inventory of IT assets and perform regular hardware checks and preventive maintenance.

  • Ensure compliance with company IT policies and security standards.

Qualifications:

  • 3+ years of experience in desktop or IT support, preferably in a manufacturing or industrial environment.

  • Strong troubleshooting skills for Windows operating systems and Microsoft 365.

  • Experience with network connectivity, VPN, and printer configuration.

  • Familiarity with Active Directory, imaging tools, and basic network troubleshooting.

  • Excellent communication and interpersonal skills.

  • Ability to work independently and provide responsive onsite support.

Preferred Skills:

  • Experience supporting manufacturing control systems, barcode scanners, or production line devices.

  • Familiarity with ITSM/ticketing systems (e.g., ServiceNow, HappyFox, Jira).

  • CompTIA A+ or similar certification preferred.

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