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Desktop Manager Jobs in Augusta, GA (NOW HIRING)

HMG Careers

Remote Sales Manager

Augusta, GA · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

HMG Careers

Sales Manager Remote

Augusta, GA · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

Enlyte

Medical Field Case Manager

Augusta, GA · On-site

$75K - $90K/yr

Case Manager Perks: Mileage Reimbursement Case Management Bonus Plan Perks: Full and comprehensive ... desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and ...

Enlyte

Medical Field Case Manager

Augusta, GA · On-site

$75K - $90K/yr

Case Manager Perks: Mileage Reimbursement Case Management Bonus Plan Perks: Full and comprehensive ... desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and ...

RIT Solutions

Customer Service Engineer

Augusta, GA · On-site

Perform imaging, desktop support, adds/moves and changes. Installing OS patch installation/patch ... Providing user management account support where Elevated Privileges (EP) may be required.

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Desktop Manager information

See Augusta, GA salary details

$19.7K

$78.6K

$118.4K

How much do desktop manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for desktop manager in Augusta, GA is $78,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,300.00 and $89,800.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are the most commonly searched types of Desktop jobs in Augusta, GA?

The most popular types of Desktop jobs in Augusta, GA are:

What are popular job titles related to Desktop Manager jobs in Augusta, GA?

For Desktop Manager jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Augusta, GA look for?

The top searched job categories for Desktop Manager jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Desktop Manager jobs?

Cities near Augusta, GA with the most Desktop Manager job openings:

Desktop Manager jobs near you

Desktop Engineering Lead.

Savannah River National Laboratory

Aiken, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description


Desktop Engineering Lead
Lead is responsible for architecting, securing, and maintaining the organization's endpoint infrastructure (desktops, laptops, and mobile devices). They lead a team of engineers, oversee device lifecycles, and drive modern IT automation.
Responsibilities
Responsibilities
  • Administer endpoint management platforms including Microsoft Intune and related configuration management tools to enforce patch compliance, device encryption, application deployment standards, and endpoint security configurations consistent with industry cybersecurity control frameworks
  • Oversee enterprise patch management cycles for endpoints, ensuring timely vulnerability remediation, documentation within ITSM change workflows, and validation of successful deployment prior to closure
  • Coordinate with Identity, Credential, and Access Management (ICAM) leadership to ensure workstation authentication controls, MFA enforcement, certificate deployment, and conditional access configurations are functioning properly within Microsoft Entra ID and Microsoft 365 integrations
  • Validate endpoint log forwarding and monitoring integration with enterprise monitoring platforms to ensure visibility into device health, configuration compliance, and potential security anomalies
  • Produce and maintain workstation engineering documentation including gold image standards, configuration baselines, lifecycle refresh schedules, and compliance dashboards
  • Support root cause analysis for enterprise-wide endpoint incidents, configuration conflicts, or patch deployment failures and implement corrective actions to prevent recurrence
  • Participate in Change Advisory Board (CAB) reviews to assess risk and approve major workstation environment changes prior to deployment

Qualifications
Minimum Qualifications:
  • Bachelor's degree in Computer Science, Computer Engineering, or equivalent experience.
  • 7-9 years of IT support experience, with at least 1-2 years in a supervisory role.
  • Complies with all policies and standards.
  • Maintain appropriate level government security clearance.
  • Experience engineering enterprise Windows desktop environments and secure configuration baselines

Preferred Qualifications:
  • Knowledge of endpoint management platforms including Intune or similar device management tools
  • Familiarity with endpoint encryption, Defender security controls, and compliance reporting
  • Experience integrating workstation logs with SIEM platforms
  • Knowledge of lifecycle refresh planning and endpoint inventory management
  • Preferred Certifications: Microsoft Certified: Endpoint Administrator Associate; CompTIA Security+

About Us
"We put science to work!"
Savannah River National Laboratory (SRNL) is a multi-program laboratory applying state of the art science and practical, high-value, cost-effective solutions to complex technical problems to protect the nation. Located at the U.S. Department of Energy's (DOE) Savannah River Site (SRS) in Aiken SC, the laboratory develops and deploys innovative technologies to address some of the nation's environmental, energy, and national security challenges.
Battelle Savannah River Alliance (BSRA) is constantly assessing trends to provide the best possible benefits to our workforce. We also negotiate cost effective premiums that will meet the needs of our evolving workforce.
Some of the *Benefits offered to employees include:
*Benefits vary based upon employment status
  • Highly competitive Medical, Dental, and Vision options including HSA options with company provided seed
  • Short- & Long-Term Disability (company paid)
  • Life Insurance Non-Contributary 1X salary (company paid)
  • AD&D Non-contributary 1x salary (company paid)
  • Savings & Investment plan:
    • Qualified Non-Elective Company Contribution of 5% each pay period with immediate vesting
    • Company match 50 cents/dollar up to 8% (5 yrs. vesting in company match)
  • Contributory Life Insurance up to 5x Salary with $1M Cap
  • Contributory AD&D (employee, spouse and children)
  • Paid Time Off
  • Employee Assistance Plan
  • SRNL offers a competitive relocation package to ease the transition process. Domestic and international relocation assistance is available for certain positions.

For more information about our benefits, working here, and living here, visit the "About" tab at www.srnl.doe.gov.
BSRA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. BSRA is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. Please email us at SRNLRecruiting@srnl.doe.gov with any questions regarding the hiring process or to request an accommodation.

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