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Desktop Manager Jobs in Augusta, GA (NOW HIRING)

Robert Half

Help Desk/Desktop Support Analyst

Augusta, GA · On-site

$19 - $22/hr

We are looking for a reliable Help Desk/Desktop Support Analyst to provide front-line technical ... Experience documenting and managing incidents through a service desk ticketing system * Strong ...

New

HMG Careers

Remote Sales Manager

Augusta, GA · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

Enlyte

Medical Field Case Manager

Augusta, GA · On-site

$75K - $90K/yr

Case Manager Perks: Mileage Reimbursement Case Management Bonus Plan Perks: Full and comprehensive ... desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and ...

RIT Solutions

Customer Service Engineer

Augusta, GA · On-site

Perform imaging, desktop support, adds/moves and changes. Installing OS patch installation/patch ... Providing user management account support where Elevated Privileges (EP) may be required.

OSC Edge

System Administrator

Augusta, GA · On-site

Manages Microsoft operating systems Windows Servers, both legacy and current * Manages and ... Serves as escalation point for desktop and service desk support efforts, making sure all desktop ...

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Desktop Manager information

See Augusta, GA salary details

$19.7K

$78.6K

$118.4K

How much do desktop manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for desktop manager in Augusta, GA is $78,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,300.00 and $89,800.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in Augusta, GA?

The most popular types of Desktop jobs in Augusta, GA are:

What are popular job titles related to Desktop Manager jobs in Augusta, GA?

For Desktop Manager jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Augusta, GA look for?

The top searched job categories for Desktop Manager jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Desktop Manager jobs?

Cities near Augusta, GA with the most Desktop Manager job openings:

Desktop Manager jobs near you

Help Desk/Desktop Support Analyst

Augusta, GA • On-site

Robert Half
Recruiting and Staffing Services • 10K+ employees
Learn more about Robert Halfexternal

$19 - $22/hr

Temporary

Posted 3 days ago

New

Job description

We are looking for a reliable Help Desk/Desktop Support Analyst to provide front-line technical assistance for employees in Augusta, Georgia. This Long-term Contract position is ideal for someone who has a solid IT foundation and wants to strengthen hands-on experience supporting workplace technology. The role focuses on resolving everyday hardware, software, and user access issues while delivering responsive, attentive service.
Responsibilities:
• Deliver first-level technical support for end-user devices, software applications, and routine network connectivity concerns
• Diagnose and resolve issues affecting Windows-based desktops, laptops, printers, and other commonly used peripherals
• Prepare, image, configure, and distribute computer equipment to support new and existing employees
• Perform entry-level account administration tasks, including password assistance and basic user support within Active Directory
• Install, update, and troubleshoot standard business software used across the organization
• Record support requests, troubleshooting steps, and final resolutions accurately within the ticket management system
• Communicate with employees in a courteous and service-oriented manner to ensure a positive support experience• Working knowledge of computer hardware, Microsoft Windows, and general software troubleshooting practices
• Familiarity with Windows 10 support in a business environment
• Exposure to Active Directory for basic account-related tasks is preferred
• Ability to troubleshoot common desktop and end-user technology issues methodically
• Experience documenting and managing incidents through a service desk ticketing system
• Strong verbal and written communication skills with a customer-focused approach
• CompTIA A+ certification or a comparable entry-level IT credential is an advantage
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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