IT Help Desk Technician
Madison, GA · On-site
... senior technicians. Responsibilities : • Respond to phone, chat, and ticket requests • ... Required : • Entry-level IT Help Desk Technician • Enjoys helping people, troubleshooting ...
New
IT Help Desk Technician
Madison, GA · On-site
... senior technicians. Responsibilities : • Respond to phone, chat, and ticket requests • ... Required : • Entry-level IT Help Desk Technician • Enjoys helping people, troubleshooting ...
New
IT Help Desk Technician (MSP)
Madison, GA · On-site
$18 - $21/hr
IT Help Desk Technician Onsite | Madison, GA | Full-Time Join bdManagedIT as the first line of ... Collaborate with senior technicians for smooth issue resolution What We're Looking For * Ideal for ...
Quick apply
IT Help Desk Technician (MSP)
Madison, GA · On-site
$18 - $21/hr
IT Help Desk Technician Onsite | Madison, GA | Full-Time Join bdManagedIT as the first line of ... Collaborate with senior technicians for smooth issue resolution What We're Looking For * Ideal for ...
Office Administrator
Athens, GA · On-site
$15 - $20.75/hr
Specialist Reports To: Sr Manager of Culture & Communications Exemption: Exempt Position Purpose ... Help promote and reinforce the company's values through internal initiatives, programs, and ...
Office Administrator
Athens, GA · On-site
$15 - $20.75/hr
Specialist Reports To: Sr Manager of Culture & Communications Exemption: Exempt Position Purpose ... Help promote and reinforce the company's values through internal initiatives, programs, and ...
Office Administrator
$15 - $20.75/hr
Specialist Reports To: Sr Manager of Culture & Communications Exemption: Exempt Position Purpose ... Help promote and reinforce the company's values through internal initiatives, programs, and ...
Office Administrator
$15 - $20.75/hr
Specialist Reports To: Sr Manager of Culture & Communications Exemption: Exempt Position Purpose ... Help promote and reinforce the company's values through internal initiatives, programs, and ...
General Manager
Athens, GA · On-site
Want to grow alongside a respected, values‑driven company Apply today to help us create ... This isn't just a desk job--it's a leadership mission. You will be responsible for inspiring our ...
Quick apply
General Manager
Athens, GA · On-site
Want to grow alongside a respected, values‑driven company Apply today to help us create ... This isn't just a desk job--it's a leadership mission. You will be responsible for inspiring our ...
General Manager
Athens, GA · On-site
Want to grow alongside a respected, values‑driven company Apply today to help us create ... This isn't just a desk job--it's a leadership mission. You will be responsible for inspiring our ...
Quick apply
General Manager
Athens, GA · On-site
Want to grow alongside a respected, values‑driven company Apply today to help us create ... This isn't just a desk job--it's a leadership mission. You will be responsible for inspiring our ...
... senior 4-H meeting. It will also help 4-H'ers with project achievement and be responsible for ... Sit at a desk or stand in a classroom setting for extended periods of time. * Driving, walking ...
... senior 4-H meeting. It will also help 4-H'ers with project achievement and be responsible for ... Sit at a desk or stand in a classroom setting for extended periods of time. * Driving, walking ...
Senior Nmci Help Desk information
See Athens, GA salary details
$24.1K - $36.3K
14% of jobs
$42.4K is the 25th percentile. Wages below this are outliers.
$36.3K - $48.5K
22% of jobs
$48.5K - $60.6K
9% of jobs
The median wage is $69.3K / yr.
$60.6K - $72.8K
7% of jobs
$72.8K - $84.9K
12% of jobs
$94.7K is the 75th percentile. Wages above this are outliers.
$84.9K - $97.1K
14% of jobs
$97.1K - $109.2K
9% of jobs
$109.2K - $121.4K
4% of jobs
$121.4K - $133.6K
3% of jobs
$133.6K - $145.7K
4% of jobs
$145.7K - $157.9K
2% of jobs
$24.1K
$77.5K
$157.9K
How much do senior nmci help desk jobs pay per year?
As of May 28, 2026, the average yearly pay for senior nmci help desk in Athens, GA is $77,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $99,500.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Senior NMCI Help Desk specialist, and why are they important?
To thrive as a Senior NMCI Help Desk specialist, you need advanced knowledge of network troubleshooting, Windows and enterprise systems, and typically a relevant associate's or bachelor's degree along with DoD 8570-compliant certifications such as CompTIA Security+ or A+. Familiarity with Navy Marine Corps Intranet (NMCI) systems, ticketing software like Remedy, and remote support tools is essential. Strong problem-solving abilities, clear communication, and customer service skills help build trust and ensure effective resolution of user issues. These competencies are critical for maintaining the security, reliability, and smooth operation of the NMCI network environment.
How does a Senior NMCI Help Desk professional typically collaborate with other IT teams to resolve complex technical issues?
As a Senior NMCI Help Desk professional, you will frequently work alongside network engineers, cybersecurity specialists, and system administrators to troubleshoot and resolve escalated technical problems. This collaboration often involves participating in incident response calls, documenting issues in ticketing systems, and providing detailed technical information to assist in root cause analysis. Effective communication and teamwork are essential, as you serve as a bridge between end-users and specialized IT teams, ensuring timely solutions and high customer satisfaction.
What are Senior NMCI Help Desk professionals?
Senior NMCI Help Desk professionals are experienced technical support specialists responsible for providing advanced assistance and troubleshooting for users of the Navy Marine Corps Intranet (NMCI). They serve as a primary point of contact for resolving complex IT issues, managing escalations, and ensuring the smooth operation of network and computer systems within the NMCI environment. These professionals often mentor junior help desk staff, coordinate with higher-level technical teams, and help implement best practices for IT service management. Their expertise is crucial in maintaining security, efficiency, and reliability across the Navy and Marine Corps' IT infrastructure.
Are there desk jobs in the military?
Yes, the military offers desk jobs such as help desk or IT support roles like Senior NMCI Help Desk positions, which involve providing technical assistance and managing computer systems. These roles typically require strong communication skills, technical knowledge, and often involve working in an office or command center environment.
What is the difference between Senior Nmci Help Desk vs Help Desk Technician?
| Aspect | Senior Nmci Help Desk | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Security+, ITIL | CompTIA A+ or similar |
| Work Environment | Military and government agencies, secure networks | Corporate, small business, or IT support centers |
| Responsibilities | Advanced troubleshooting, system administration, security protocols | Basic troubleshooting, user support, hardware/software setup |
The Senior Nmci Help Desk typically handles more complex issues, security, and system management within government environments, requiring advanced certifications. Help Desk Technicians focus on routine user support and hardware/software troubleshooting. The senior role demands more experience and specialized knowledge, whereas the technician role is entry to mid-level support.
What are popular job titles related to Senior Nmci Help Desk jobs in Athens, GA? For Senior Nmci Help Desk jobs in Athens, GA, the most frequently searched job titles are:
What job categories do people searching Senior Nmci Help Desk jobs in Athens, GA look for? The top searched job categories for Senior Nmci Help Desk jobs in Athens, GA are:
What cities near Athens, GA are hiring for Senior Nmci Help Desk jobs? Cities near Athens, GA with the most Senior Nmci Help Desk job openings:
Job description
Job Summary:
bdManagedIT is seeking an entry-level IT Help Desk Technician who will serve as the first line of support for clients. The role involves troubleshooting technical issues and providing assistance through various communication channels while collaborating with senior technicians.
Responsibilities:
• Respond to phone, chat, and ticket requests
• Troubleshoot Windows, Microsoft 365, printer, password, and connectivity issues
• Document troubleshooting steps and ticket resolutions in our PSA
• Escalate issues with clear notes when needed
• Perform daily health checks, patch reviews, and basic maintenance tasks
• Collaborate with senior technicians for smooth issue resolution
Qualifications:
Required:
• Entry-level IT Help Desk Technician
• Enjoys helping people, troubleshooting technical issues, and growing into a long-term career in IT
• Respond to phone, chat, and ticket requests
• Troubleshoot Windows, Microsoft 365, printer, password, and connectivity issues
• Document troubleshooting steps and ticket resolutions in our PSA
• Escalate issues with clear notes when needed
• Perform daily health checks, patch reviews, and basic maintenance tasks
• Collaborate with senior technicians for smooth issue resolution
• Ideal for recent graduates or early-career IT professionals with approximately 0–12 months of hands-on support experience, internship, or technical support exposure
• Strong Windows and Microsoft 365 troubleshooting skills
• Strong communication skills and customer empathy
• Must be within daily commuting distance of Madison, GA
Preferred:
• Experience with ticketing or remote support tools
• CompTIA A+ or equivalent knowledge
Company:
Bdmanagedit offers a full range of IT solutions, networking, data backup, security training, cloud and email protection services. Founded in 1996, the company is headquartered in Madison, USA, with a team of 11-50 employees. The company is currently Early Stage.
bdManagedIT is seeking an entry-level IT Help Desk Technician who will serve as the first line of support for clients. The role involves troubleshooting technical issues and providing assistance through various communication channels while collaborating with senior technicians.
Responsibilities:
• Respond to phone, chat, and ticket requests
• Troubleshoot Windows, Microsoft 365, printer, password, and connectivity issues
• Document troubleshooting steps and ticket resolutions in our PSA
• Escalate issues with clear notes when needed
• Perform daily health checks, patch reviews, and basic maintenance tasks
• Collaborate with senior technicians for smooth issue resolution
Qualifications:
Required:
• Entry-level IT Help Desk Technician
• Enjoys helping people, troubleshooting technical issues, and growing into a long-term career in IT
• Respond to phone, chat, and ticket requests
• Troubleshoot Windows, Microsoft 365, printer, password, and connectivity issues
• Document troubleshooting steps and ticket resolutions in our PSA
• Escalate issues with clear notes when needed
• Perform daily health checks, patch reviews, and basic maintenance tasks
• Collaborate with senior technicians for smooth issue resolution
• Ideal for recent graduates or early-career IT professionals with approximately 0–12 months of hands-on support experience, internship, or technical support exposure
• Strong Windows and Microsoft 365 troubleshooting skills
• Strong communication skills and customer empathy
• Must be within daily commuting distance of Madison, GA
Preferred:
• Experience with ticketing or remote support tools
• CompTIA A+ or equivalent knowledge
Company:
Bdmanagedit offers a full range of IT solutions, networking, data backup, security training, cloud and email protection services. Founded in 1996, the company is headquartered in Madison, USA, with a team of 11-50 employees. The company is currently Early Stage.
About bdManagedIT
Sourced by ZipRecruiter
Company size
1 - 10 Employees
Headquarters location
Madison, GA, US
Year founded
1996