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Remote It Jobs Near Me

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...

About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...

About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...

Provide technical support via phone, remote desktop, and in person. * Conduct new associate technology orientation. * Assist with additional IT projects as needed. * Support technologies such as ...

IT Specialist

Columbus, OH · On-site

$50K - $60K/yr

Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...

Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...

IT Specialist

Columbus, OH · On-site

$50K - $60K/yr

Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...

The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...

The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...

Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...

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How much do remote it jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote it in the United States is $27.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $33.17 per hour, depending on experience, location, and employer.
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What states have the most Remote It jobs? States with the most job openings for Remote It jobs include:
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A map of the United States highlighting the number of Remote It job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote It job openings in each state, with California having the most at 2 and Hawaii the least at 0.

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Posted 2 days ago

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Job description

Description

Job Title: Entry level IT Helpdesk Technician 

Department: Information Technology
Reports To: Director of IT 

Location: 470 Olde Worthington Rd. Westerville, Ohio 43082
Job Type: Full-Time 


Job Overview: 

We are seeking a reliable, motivated, and technically skilled Entry Level Helpdesk Technician to join our dynamic IT team. The ideal candidate will provide first-line support to end users, troubleshoot and resolve technical issues, assist with hardware/software deployment, and maintain critical IT infrastructure. This role is crucial to ensuring daily operations run smoothly, contributing to both on-site and remote IT support needs across our organization. 


Key Responsibilities: 

  • Respond to and resolve technical support tickets via phone, email, and in-person. 
  • Diagnose and troubleshoot end-user issues involving: 
  • User accounts and access 
  • Print services and printer configuration 
  • Asset inventory management 
  • Support for desktops, thin clients, laptops, tablets, phones, and hotspots 
  • Use physical and logical diagnostic tools to resolve network and hardware/software issues. 
  • Assist with the setup and deployment of technology solutions for new Ardent site launches. 
  • Assist with site teardowns and equipment removal once Ardent site sales are complete. 
  • Maintain a structured and documented scrapping process for decommissioned technology assets, ensuring Director of IT approval. 
  • Work independently to complete special IT projects; take ownership of assigned helpdesk initiatives. 
  • Maintain accurate documentation of procedures, ticket resolutions, and equipment tracking systems. 
  • Collaborate with other technical teams to troubleshoot and resolve large scale issues. 
  • Handle special requests and participate in unique technology projects as directed. 
  • Manage inventory and accountable property within the IT storage room, ensuring accuracy and accessibility. 
  • Test and evaluate new hardware and software before company-wide deployment. 
  • Oversee and manage daily ticketing queue operations-create, route, and resolve helpdesk tickets efficiently. 
  • Uphold high standards in customer service, ensuring a positive and supportive user experience. 
  • Adhere to documentation best practices and departmental standards. 

Requirements

Qualifications: 

  • 1-2 years of relevant experience in a technical support or helpdesk role. 
  • Strong understanding of Windows operating systems, Office 365, and common network troubleshooting tools. 
  • Knowledge of desktop imaging solutions (e.g., Intune). 
  • Familiarity with IT asset management systems and ticketing platforms (e.g., Freshdesk, AssetTiger). 
  • Excellent problem-solving, communication, and interpersonal skills. 
  • Ability to work independently and as part of a team. 
  • Strong organizational skills with attention to detail and documentation. 
  • Willingness to travel occasionally for site support, as needed.