Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
IT Service Desk Tier 2
Columbus, OH ยท Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH ยท Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH ยท Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH ยท Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH ยท On-site
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH ยท On-site
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Support Supervisor
Columbus, OH ยท Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Columbus, OH ยท Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to ... Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.
IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to ... Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.
IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to ... Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.
IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to ... Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.
IT Field Technician
Columbus, OH ยท On-site
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...
IT Field Technician
Columbus, OH ยท On-site
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...
IT Specialist
Columbus, OH ยท On-site
$50K - $60K/yr
Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...
IT Specialist
Columbus, OH ยท On-site
$50K - $60K/yr
Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...
IT Field Technician
Columbus, OH ยท On-site
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...
IT Field Technician
Columbus, OH ยท On-site
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...
IT Helpdesk Support
Dublin, OH ยท On-site
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
IT Helpdesk Support
Dublin, OH ยท On-site
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
IT Support Technician
$20.50 - $28/hr
Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with ... security systems including video surveillance and access control technologies * Ensure adherence to ...
IT Support Technician
$20.50 - $28/hr
Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with ... security systems including video surveillance and access control technologies * Ensure adherence to ...
IT Support Technician
$50K - $62K/yr
Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with security systems including video surveillance and access control technologies * Ensure adherence to company ...
IT Support Technician
$50K - $62K/yr
Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with security systems including video surveillance and access control technologies * Ensure adherence to company ...
IT Helpdesk Support
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
IT Helpdesk Support
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
IT Helpdesk Support
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
Quick apply
IT Helpdesk Support
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
IT Support Technician
Canal Winchester, OH ยท On-site
$50K - $62K/yr
Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with security systems including video surveillance and access control technologies * Ensure adherence to company ...
IT Support Technician
Canal Winchester, OH ยท On-site
$50K - $62K/yr
Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with security systems including video surveillance and access control technologies * Ensure adherence to company ...
IT Helpdesk Support
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
Quick apply
IT Helpdesk Support
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...
Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...
IT Helpdesk Support
Dublin, OH ยท On-site
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
IT Helpdesk Support
Dublin, OH ยท On-site
$17 - $25/hr
Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...
IT Technician
Sunbury, OH ยท On-site
Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...
IT Technician
Sunbury, OH ยท On-site
Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...
Remote It information
See salary details
$15.38 - $17.42
5% of jobs
$17.42 - $19.45
10% of jobs
$21.38 is the 25th percentile. Wages below this are outliers.
$19.45 - $21.48
11% of jobs
$21.48 - $23.51
2% of jobs
$23.51 - $25.55
17% of jobs
The median wage is $27.58 / hr.
$25.55 - $27.58
5% of jobs
$27.58 - $29.61
10% of jobs
$29.61 - $31.64
11% of jobs
$32.47 is the 75th percentile. Wages above this are outliers.
$31.64 - $33.68
12% of jobs
$33.68 - $35.71
11% of jobs
$35.71 - $37.74
7% of jobs
$15
$27
$37
How much do remote it jobs pay per hour?
What are popular job titles related to Remote It jobs?
For Remote It jobs, the most frequently searched job titles are:
What job categories do people searching Remote It jobs look for?
The top searched job categories for Remote It jobs are:
What cities are hiring for Remote It jobs?
Cities with the most Remote It job openings:
What states have the most Remote It jobs?
States with the most job openings for Remote It jobs include:
What are the most commonly searched types of It jobs?
The most popular types of It jobs are:

Job description
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally developed applications, and corporate systems and employees.
Job Responsibilities:
ย ย ย ย ย ย Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution, building trust, and educating them in a way that addresses trends; and regional users are completely satisfied with IT support services
ย ย ย ย ย ย Answering inbound help desk calls, tickets and emails from corporate users, and resolving the majority of technical issues from the playbook
ย ย ย ย ย ย Supporting enterprise production support process for reporting, evaluating, resolving incidents
ย ย ย ย ย ย Leveraging Salesforce as a ticketing tool
ย ย ย ย ย ย Reviewing tools, calls, and reports to define trends of issues that can be resolved with people, process or systems
ย ย ย ย ย ย Reporting on metrics like call volume, call types, technical talk time
ย ย ย ย ย ย Contributing to improving the help desk process, and reducing trends to drive down overall incident volume
ย ย ย ย ย ย Serving as liaison to various departments within to provide assistance and access to information, or systems, when issues arise
ย ย ย ย ย ย Complete daily help desk checklist summarizing handoff tickets, policies and settlements
ย ย ย ย ย ย Lead specialists may also act as manager on call.
Requirements:
ย ย ย ย ย ย Strong customer service, organization, and communication skills
ย ย ย ย ย ย Strong process management skills
ย ย ย ย ย ย Ability to understand software, hardware, telephony and connectivity
ย ย ย ย ย ย Ability to acquire data
ย ย ย ย ย ย Ability to multi-task
ย ย ย ย ย ย Ability to focus on objectives while being detail-oriented
ย ย ย ย ย ย Ability to work independently
ย ย ย ย ย ย Strong problem-solving skills
ย ย ย ย ย ย Ability to work effectively with colleagues
ย ย ย ย ย ย Ability to listen effectively and communicate with candor and honesty
ย ย ย ย ย ย 1-2 years in IT Support (Service Desk preferred and/or Deskside experience
ย ย ย ย ย ย Experience in supporting multi-site and/or supporting or deploying systems preferred
ย ย ย ย ย ย Experience using Service Desk ticketing system to track incidents/requests
ย ย ย ย ย ย Experience win Medium/large support environments
ย ย ย ย ย ย Certifications such as A+, HDI, ITIL, Network +, Microsoft certs helpful but required
ย ย ย ย ย Experience supporting: Windows OS, MacOS, VOIP Support, Hardware Troubleshooting/Support (Laptop, Desktop Peripherals), MFA, Active Directory, MS Office/Office 365 Support, Smartphone OS, Corporate LAN/WIFI Support