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Remote It Contract Jobs Near Me

Maven LLC

IT Service Desk Analysts

Columbus, OH

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...

US Urology Partners

IT Service Desk Tier 2

Columbus, OH · Remote

About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...

US Urology Partners

IT Service Desk Tier 2

Columbus, OH · On-site

About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...

Kforce Technology Staffing

IT Administrator

Dublin, OH · On-site

Kforce has a client in Dublin, OH that is seeking an IT Administrator. We are seeking a detail ... Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is ...

New

U.S. Army

Information Technology Specialist

Hilliard, OH · On-site

$40K - $80K/yr

Army (Entry-Level, No Experience Needed) Full-time | Part-time | Contract | Paid Training | U.S. Citizenship or Green Card Required. Join the U.S. Army as an Information Technology Specialist and ...

U.S. Army

Information Technology Specialist

Columbus, OH · On-site

$40K - $80K/yr

Army (Entry-Level, No Experience Needed) Full-time | Part-time | Contract | Paid Training | U.S. Citizenship or Green Card Required. Join the U.S. Army as an Information Technology Specialist and ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

pepperconstruction

IT Support Specialist

Dublin, OH

IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to ... Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.

pepperconstruction

IT Support Specialist

Dublin, OH

IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to ... Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.

Maven LLC

IT Field Technician

Columbus, OH

The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...

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As of Aug 25, 2026, the average yearly pay for remote it contract in the United States is $106,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $119,000.00 per year, depending on experience, location, and employer.

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IT Service Desk Analysts

Maven LLC

Columbus, OH

Full-time

Re-posted 2 days ago

Job description

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally developed applications, and corporate systems and employees.

Job Responsibilities:

      Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution, building trust, and educating them in a way that addresses trends; and regional users are completely satisfied with IT support services

      Answering inbound help desk calls, tickets and emails from corporate users, and resolving the majority of technical issues from the playbook

      Supporting enterprise production support process for reporting, evaluating, resolving incidents

      Leveraging Salesforce as a ticketing tool

      Reviewing tools, calls, and reports to define trends of issues that can be resolved with people, process or systems

      Reporting on metrics like call volume, call types, technical talk time

      Contributing to improving the help desk process, and reducing trends to drive down overall incident volume

      Serving as liaison to various departments within to provide assistance and access to information, or systems, when issues arise

      Complete daily help desk checklist summarizing handoff tickets, policies and settlements

      Lead specialists may also act as manager on call.

Requirements:

      Strong customer service, organization, and communication skills

      Strong process management skills

      Ability to understand software, hardware, telephony and connectivity

      Ability to acquire data

      Ability to multi-task

      Ability to focus on objectives while being detail-oriented

      Ability to work independently

      Strong problem-solving skills

      Ability to work effectively with colleagues

      Ability to listen effectively and communicate with candor and honesty

      1-2 years in IT Support (Service Desk preferred and/or Deskside experience

      Experience in supporting multi-site and/or supporting or deploying systems preferred

      Experience using Service Desk ticketing system to track incidents/requests

      Experience win Medium/large support environments

      Certifications such as A+, HDI, ITIL, Network +, Microsoft certs helpful but required

     Experience supporting: Windows OS, MacOS, VOIP Support, Hardware Troubleshooting/Support (Laptop, Desktop Peripherals), MFA, Active Directory, MS Office/Office 365 Support, Smartphone OS, Corporate LAN/WIFI Support

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