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Remote Level 2 It Support Jobs Near Me

Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals ... Advanced Support (Level 2) * Manage identity, security groups, and device access in Entra ID ...

Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals ... Advanced Support (Level 2) * Manage identity, security groups, and device access in Entra ID ...

Providing tier 1 & 2 IT hardware and software support to restaurants, regional office and regional ... Ensuring IT issues are escalated to the appropriate higher level IT Support team members when ...

Providing tier 1 & 2 IT hardware and software support to restaurants, regional office and regional ... Ensuring IT issues are escalated to the appropriate higher level IT Support team members when ...

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... High school diploma or equivalent plus at least 2 years of IT operations experience * Active HIPAA ...

Position Summary The IT Support Specialist is responsible for providing comprehensive technical ... Certified or formal training in key technologies as Level 2 expert. * Basic knowledge of physical ...

Position Summary The IT Support Specialist is responsible for providing comprehensive technical ... Certified or formal training in key technologies as Level 2 expert. * Basic knowledge of physical ...

IT Support Technician

Canal Winchester, OH

$20.50 - $28/hr

Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with ... Associate's degree in IT, Business, or similar field * 2+ years of Level1/Level2 IT Support ...

IT Support

Columbus, OH · On-site

$20 - $22/hr

While providing the highest level of customer service, the Service Desk Chat Agent answers incoming ... Two to five years of proven, qualified related work experience in a comparable complex, high-tech, ...

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 ... Preferred: 2-5 years of demonstrated customer support experience via phone and chat, or equivalent ...

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Remote Level 2 It Support information

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How much do remote level 2 it support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote level 2 it support in the United States is $28.05, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $31.49 per hour, depending on experience, location, and employer.

What cities are hiring for Remote Level 2 It Support jobs?

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What states have the most Remote Level 2 It Support jobs?

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What are the most commonly searched types of Level 2 It Support jobs?

The most popular types of Level 2 It Support jobs are:

A map of the United States highlighting the number of Remote Level 2 It Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Level 2 It Support job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Full-time

Posted 14 days ago


Job description

IT Support Specialist

We are seeking a detailoriented, customerfocused IT Support Specialist to provide technical support across our Microsoft 365 environment. This role is ideal for someone who enjoys solving technical problems, supporting end users, and working with modern cloudbased tools. 

This position is based out of our Dublin, OH location with some travel to job sites.

Key Responsibilities

Support & Troubleshooting

  • Serve as the first and second point of contact for IT support via phone, email, and ticketing system.
  • Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.
  • Provide setup and ongoing support for Microsoft Teams Rooms, video conferencing, and AV equipment.
  • Handle user onboarding/offboarding, including account setup and hardware provisioning.
  • Troubleshoot Microsoft 365 applications, printers, and file access (Egnyte).
  • Deliver highquality, customerfocused support.

Advanced Support (Level 2)

  • Manage identity, security groups, and device access in Entra ID / Azure AD.
  • Administer and troubleshoot Microsoft Intune for device configuration, compliance, and policies.
  • Support Egnyte file management, permissions, and sync issues.
  • Resolve networking issues (DNS, DHCP, IP configuration, switches, WiFi).
  • Support cybersecurity practices including MFA, encryption, patching, and endpoint compliance monitoring.
Required Skills & Experience
  • 3–5 years of IT support experience (Level 1 and Level 2).
  • Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune (required).
  • Experience supporting Microsoft Teams, video conferencing platforms, Microsoft Teams Rooms, or AV technology. Direct Microsoft Teams Rooms experience is preferred.
  • Strong customer service and communication skills.
  • Understanding of networking basics (IP, DNS, DHCP).
  • Experience with cloud filesharing platforms (Egnyte preferred).
  • Knowledge of cybersecurity fundamentals (MFA, endpoint protection, secure access).
  • Experience with printer/peripheral troubleshooting and remote support tools.
  • Certifications such as CompTIA A+, Network+, or Microsoft MD100/MD102 are a plus.
  • Ability to document processes and contribute to knowledge bases.
Soft Skills
  • Strong customer service orientation
  • Clear communicator able to explain technical solutions
  • Organized, detailoriented, and able to manage multiple priorities
  • Selfstarter with a collaborative mindset and willingness to learn