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Remote It Support Jobs in Iowa (NOW HIRING)

Corporate Tools

IT Infrastructure Manager

Johnston, IA · On-site +1

$185K/yr

Quarterly allowance * Use to make your remote work set up more comfortable, for continuing ... Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or ...

Bitco Corporation

Senior IT Business Analyst

Davenport, IA · Remote

$76K - $101K/yr

The Senior IT Business Analyst is a strategic, consultative leader who plays a critical role in ... Proven experience supporting enterprise modernization initiatives, including core policy/claims ...

Bitco Corporation

Senior IT Business Analyst

Davenport, IA · Remote

$76K - $101K/yr

The Senior IT Business Analyst is a strategic, consultative leader who plays a critical role in ... Proven experience supporting enterprise modernization initiatives, including core policy/claims ...

RSM

Temporary AML IT Audit Consultant

Cedar Rapids, IA · Remote

$89/hr

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a large global banking client on regulatory remediation and issue validation initiatives. This role ...

RSM

Temporary AML IT Audit Consultant

Cedar Rapids, IA · Remote

$89/hr

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a large global banking client on regulatory remediation and issue validation initiatives. This role ...

RSM

Temporary AML IT Audit Consultant

Davenport, IA · Remote

$66/hr

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a large global banking client on regulatory remediation and issue validation initiatives. This role ...

RSM

Temporary AML IT Audit Consultant

Davenport, IA · Remote

$89/hr

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a large global banking client on regulatory remediation and issue validation initiatives. This role ...

RSM

Temporary AML IT Audit Consultant

Davenport, IA · Remote

$89/hr

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a large global banking client on regulatory remediation and issue validation initiatives. This role ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... IT Services needs by providing general and specialized hosting, software, staff, and services. In ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Iowa

Remote It Support information

See Iowa salary details

$13

$23

$34

How much do remote it support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote it support in Iowa is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.63 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are the most commonly searched types of It Support jobs in Iowa?

The most popular types of It Support jobs in Iowa are:

What are popular job titles related to Remote It Support jobs in Iowa?

For Remote It Support jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote It Support jobs in Iowa look for?

The top searched job categories for Remote It Support jobs in Iowa are:

What cities in Iowa are hiring for Remote It Support jobs?

Cities in Iowa with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,976 per year, or $23.5 per hour.

IT Infrastructure Manager

Corporate Tools

Johnston, IA • On-site, Remote

$185K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Overview
Corporate Tools is looking to hire an IT Infrastructure Manager. What does that mean here? It means you're the one keeping our networks flowing, our packets behaving, and our infrastructure team from rage-quitting over a misconfigured VLAN.
You know how to coax a stubborn router back to life without yelling at it (too much), and when you hear the phrase "broadcast storm," you don't panic-you just sigh, roll up your sleeves, and fix it. You might even have a favorite network topology diagram, and that's okay. We don't judge here. We've all named our switches something we wouldn't want in the audit logs.
You won't be in the server room wiring things up (we've got boots-on-the-ground folks for that), but you'll be the person designing, leading, and managing how it all talks to each other across our infrastructure-so nothing catches fire (metaphorically). If you've got a soft spot for clean configs, high uptime, and turning chaos into something that actually scales, keep reading.
Wage
Up to $185,000 / year
Benefits
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
  • Trail Mix Bar - oh yeah

Responsibilities
  • Making sure our data center infrastructure runs like a dream-power, cooling, servers, networks, security, the works
  • Leading a small-but-mighty team of systems engineers who know their stuff (but appreciate a solid manager who helps clear roadblocks)
  • Being the go-to human for infrastructure issues, scaling, and improvements
  • Planning for capacity growth
  • Working closely with our dev teams to make sure what they build doesn't set anything on fire
  • Handling vendors, procurement, and warranties

Requirements
  • At least 5 years experience with Linux
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent work experience)
  • Have years of data center ops experience and know the difference between a patch panel and a panic attack
  • You also have years of professional management experience in this type of field
  • Professional experience managing daily data center operations and IT infrastructure
  • Can explain RAID to your 3 year old niece
  • Think uptime is a personal challenge
  • Troubleshoot most things without having to call someone else
  • Experience with Open Source software
  • Experience in WordPress hosting
  • Experience running large scale data center infrastructure and lived to tell the tale
  • Past experience participating in the building of a data center IT infrastructure
  • Experience with hardware scaling

Apply