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It Support Manager Jobs in Iowa (NOW HIRING)

mcw

IT Support Tech

Milwaukee, WI

$21.25 - $29/hr

The IT Support Technician provides comprehensive technical support across the organization ... Support lifecycle management of IT equipment across locations. Network & Infrastructure Support ...

Theisen's Home Farm Auto

IT Support Analyst

Dubuque, IA · Remote

Description IT Support Analyst Employment Type: Full Time Supervisor: IT Operations Manager Location: Store Support Center (limited field travel) The IT Support Analyst provides remote technical ...

New

Theisen's Home-Farm-Auto

IT Support Analyst

Dubuque, IA · On-site

Description: IT Support Analyst Employment Type: Full Time Supervisor: IT Operations Manager Location: Store Support Center (limited field travel) The IT Support Analyst provides remote technical ...

New

Theisen's Home Farm Auto

IT Support Analyst

Dubuque, IA · On-site

Job Type Full-time Description IT Support Analyst Employment Type: Full Time Supervisor: IT Operations Manager Location: Store Support Center (limited field travel) The IT Support Analyst provides ...

Revel Staffing

IT Manager

Des Moines, IA

$85K - $115K/hr

Manage IT help desk operations and support ticketing system * Oversee hardware, software, systems, and user-support processes * Support network, infrastructure, and endpoint performance

Versova

IT Support Technician II

Clarion, IA · On-site

$19.25 - $26.50/hr

Clarion, Iowa Reports To: Regional IT Manager Job Type: Fulltime Travel: 10-15% Job Summary The IT Support Technician II (ITST) is responsible for installing, maintaining, and troubleshooting ...

Involta, LLC

IT Support Specialist - Nights

Marion, IA · On-site

$37K - $50K/yr

The IT Support Specialist is primarily responsible for responding to client inquiries for technical ... Experience using service management system for issue tracking * VOIP, WAN and LAN connectivity ...

ark data centers

IT Support Specialist - Nights

Marion, IA · On-site

$37K - $50K/yr

The IT Support Specialist is primarily responsible for responding to client inquiries for technical ... Experience using service management system for issue tracking * VOIP, WAN and LAN connectivity ...

Landus

IT Support Technician - Level 1

Des Moines, IA

$21 - $28.75/hr

This role ensures a seamless IT experience by managing escalated Service Desk calls, troubleshooting issues, and maintaining IT systems. The technician will provide hands-on support, diagnose ...

Landus

IT Support Technician - Level 1

Des Moines, IA · On-site

$21 - $28.75/hr

This role ensures a seamless IT experience by managing escalated Service Desk calls, troubleshooting issues, and maintaining IT systems. The technician will provide hands-on support, diagnose ...

nLeague

IT Field Support Specialist

Mount Pleasant, IA · On-site

Job Id: 799504 IT Field Services Support Location: On-site, 1200 E Washington St, Mount Pleasant ... fiber management. * Support door controls, security cameras, recording systems, and safety ...

The 20

IT Support Desk Technician

Cedar Rapids, IA · On-site

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners ... We are looking for a hard-working Information Technology Support Desk Technician to provide remote ...

The 20

IT Support Desk Technician

Cedar Rapids, IA · On-site

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners ... We are looking for a hard-working Information Technology Support Desk Technician to provide remote ...

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Showing results 1-20

All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Iowa

It Support Manager information

See Iowa salary details

$33.8K

$80.9K

$123.5K

How much do it support manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for it support manager in Iowa is $80,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,800.00 and $93,500.00 per year, depending on experience, location, and employer.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Iowa?

The most popular types of It Support jobs in Iowa are:

What cities in Iowa are hiring for It Support Manager jobs?

Cities in Iowa with the most It Support Manager job openings:

It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $80,916 per year, or $38.9 per hour.

IT Support Tech

mcw

Milwaukee, WI

$21.25 - $29/hr

Full-time

Posted 10 days ago

Job description

We’re currently seeking an IT Support Tech to join our team!

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by resolving hardware, software, and network issues independently and collaboratively. With increased scope and autonomy, it contributes to system deployment, infrastructure reliability, and documentation that empowers end users and junior technicians.

What You Will Do:

Technical Support & Troubleshooting: 

  • Deliver Tier 1–2 support for internal users across multiple sites.
  • Resolve a broad range of hardware and software issues via the service desk.
  • Independently diagnose and troubleshoot complex problems; escalate where necessary.
  • Foster relationships with end users through responsive communication and issue resolution.

System Configuration & Maintenance:

  • Build and configure systems including desktops, laptops, and peripheral devices.
  • Perform Installs, updates, patching, and preventative maintenance of software and IT assets per company standards.
  • Support lifecycle management of IT equipment across locations.

Network & Infrastructure Support:

  • Assist with LAN/WAN, Wi-Fi, VOIP, and connectivity troubleshooting.
  • Monitor and maintain network devices, addressing routine performance issues.
  • Contribute to infrastructure improvements and system reliability.

Documentation & Field Support:

  • Develop and update technical documentation and user guides.
  • Maintain service records in the ticketing platform.

Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.

How You Will Shine:

Education:

  • High school diploma or GED required.
  • Associate’s degree in Information Technology or a related field preferred.

Experience:

  • Minimum of 2 years of experience in IT support or a related technical role.
  • Familiarity with Microsoft Office Suite and service desk platforms.
  • Experience supporting diverse IT environments and troubleshooting hardware/software issues.
  • Licenses/Certifications (preferred):

  • CompTIA Fundamentals +/ CompTIA A + or Comparable.

Ability to Travel:

  • Up to 25%

Knowledge, Skills, & Abilities:

  • Strong desire to learn and grow in a technical environment.
  • Excellent customer service and organizational skills.
  • Effective written and verbal communication abilities.
  • Ability to multi-task and manage time efficiently.
  • Proficiency in supporting diverse networks and IT systems.
  • Willingness to travel frequently and adjust to changing schedules.

Apply