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Entry Level It Support Jobs in Iowa (NOW HIRING)

St. Ambrose University

IT Support Technician

Cedar Rapids, IA · On-site

$21.25 - $29.25/hr

IT Support Technician Mount Mercy University is seeking a customer-focused IT Support Technician to provide frontline technology support for faculty, staff, and students. This role serves as the ...

St. Ambrose University

IT Support Technician

Cedar Rapids, IA · On-site

$21.25 - $29.25/hr

IT Support Technician Mount Mercy University is seeking a customer-focused IT Support Technician to provide frontline technology support for faculty, staff, and students. This role serves as the ...

Coop FE

IT Support Specialist

IA · On-site

Position: IT Support Specialist Who We Are Cooperative Farmers Elevator is a rapidly growing ag-retail cooperative with deep roots in personal relationships, strong values, and investment in our ...

Landus

IT Support Technician - Level 2

Humboldt, IA

$20.75 - $28.25/hr

The IT Support Technician is responsible for providing hands-on and remote IT support across Landus locations, with a strong emphasis on field-based technical work in industrial/ag environments. This ...

Landus Cooperative

IT Support Technician - Level 2

Early, IA · On-site

$19.25 - $26.50/hr

Summary: The IT Support Technician is responsible for providing hands-on and remote IT support across Landus locations, with a strong emphasis on field-based technical work in industrial/ag ...

Landus

IT Support Technician - Level 2

Early, IA

$19.25 - $26.50/hr

The IT Support Technician is responsible for providing hands-on and remote IT support across Landus locations, with a strong emphasis on field-based technical work in industrial/ag environments. This ...

Landus

IT Support Technician - Level 1

Des Moines, IA

$21 - $28.75/hr

The IT Support Technician is responsible for supporting all technology-related interfaces for Landus employees and assisting the Landus IT Field Team. This role ensures a seamless IT experience by ...

Landus

IT Support Technician - Level 1

Des Moines, IA · On-site

$21 - $28.75/hr

The IT Support Technician is responsible for supporting all technology-related interfaces for Landus employees and assisting the Landus IT Field Team. This role ensures a seamless IT experience by ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Iowa

Entry Level It Support information

See Iowa salary details

$11

$17

$24

How much do entry level it support jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for entry level it support in Iowa is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What jobs pay 4000 a week without a degree?

Entry-level IT support roles typically do not pay $4,000 a week without significant experience or specialized certifications. High-paying jobs in technology or other fields that reach this level usually require advanced skills, certifications, or experience beyond entry-level positions. Most roles offering such high weekly pay are in specialized or senior positions, often requiring a degree or extensive training.

What does entry-level IT support do?

Entry-level IT support roles involve assisting users with technical issues, troubleshooting hardware and software problems, and maintaining computer systems. These positions often require basic knowledge of operating systems, networking, and common tools like ticketing systems, and may involve working under supervision to develop technical skills.

What is the easiest entry-level IT job?

An entry-level IT support role is often considered one of the easiest starting positions in IT, as it typically involves basic troubleshooting, hardware and software setup, and customer service. These roles usually require foundational knowledge of operating systems, networking, and common tools like ticketing systems, and may be accessible with certifications such as CompTIA A+.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

Can you get an IT support job with no experience?

Entry-level IT support jobs often do not require prior professional experience and typically focus on basic technical skills, customer service, and problem-solving abilities. Candidates can improve their chances by obtaining certifications like CompTIA A+ and gaining hands-on experience through internships or personal projects.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Iowa? The most popular types of It Support jobs in Iowa are:
What are popular job titles related to Entry Level It Support jobs in Iowa? For Entry Level It Support jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Iowa look for? The top searched job categories for Entry Level It Support jobs in Iowa are:
What cities in Iowa are hiring for Entry Level It Support jobs? Cities in Iowa with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Iowa as of July 2026, with employment types broken down into 1% Locum Tenens, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,322 per year, or $17.5 per hour.
IT Support Technician

IT Support Technician

St. Ambrose University

Cedar Rapids, IA

$21.25 - $29.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

St. Ambrose University rating

6.9

Company rating: 6.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

408th of 555 rated colleges and universities

Job description

IT Support Technician

Mount Mercy University is seeking a customer-focused IT Support Technician to provide frontline technology support for faculty, staff, and students. This role serves as the first point of contact for technical issues and helps maintain a positive technology experience across campus.

Key Responsibilities

  • Provide Tier 1 support for computers, printers, classroom technology, and software.
  • Troubleshoot hardware, software, account access, and password issues.
  • Document and manage requests through the IT ticketing system.
  • Escalate complex issues to appropriate IT staff.
  • Assist with setup, maintenance, and support of university technology.
  • Deliver support in person, by phone, and remotely.
  • Collaborate with IT team members and contribute to process improvements.
  • Work occasional evenings and weekends as needed.

Qualifications

  • Associate degree or 2+ years of related IT support experience.
  • Strong customer service and communication skills.
  • Experience supporting Windows and macOS environments.
  • Familiarity with Microsoft 365 and common desktop technologies.
  • Ability to troubleshoot technical issues and manage multiple priorities.

Preferred

  • Associate degree in Computer Science or related field.
  • Dell certification or similar technical certifications.
  • Experience with remote support tools, AV/classroom technology, and account management systems.
Benefits
  • Competitive salary and comprehensive benefits package including health, dental, and vision insurance
  • Retirement savings plan with employer match
  • Tuition remission benefits
  • Paid time off and holidays
  • Opportunities for professional development and training
  • A supportive and collaborative work environment
  • Access to campus amenities, cultural events, and recreational facilities

Why Join Us?

St. Ambrose University and its affiliate campuses, including Mount Mercy University in Cedar Rapids, Iowa, are an inclusive, Catholic, and diocesan community of learners. Together, we empower all members of our community to act courageously, to seek wisdom through faith and reason, to work for justice and mercy, and to lead lives of service. St. Ambrose University and its affiliated institutions within its Catholic higher education network are equal opportunity employers.


How to Apply:

Interested individuals should apply online at https://Stambroseuniv.applicantlist.com by submitting a letter of application, resume, and contact information for three professional references. Applications will be reviewed on a rolling basis until the position is filled. #HEJ

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