Remote It Support Jobs in Michigan (NOW HIRING)

Summary
See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
Battle Creek, MI: $125,776- $163,514
Columbus, OH: $131,245- $170,624
Dayton, OH: $130,461 - $169,604
Fort Belvoir, VA: $143,913- $187,093
New Cumberland, PA: $143,913- $187,093
Ogden, UT: $125,776- $163,514
Philadelphia, PA: $138,595- $180,178
Richmond, VA: $131,385- $170,806
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Duties
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• Serves as a Division Chief and principal advisor to Directorate leadership for the J62XE SAP Platform, providing executive leadership for enterprise Information Technology (IT) programs...
• ... application portfolios, business systems, digital capabilities, and related initiatives supporting DLA mission requirements.
• Provides executive leadership for the planning, direction, coordination, integration, and oversight of SAP Platform application portfolios, enterprise business systems, modernization initiatives...
• cybersecurity, data management, enterprise architecture, and information technology governance.
• Establishes organizational priorities, allocates personnel and IT resources, ensures compliance with applicable laws, regulations, policies, and internal controls, and oversees the full systems development lifecycle...
• ...including planning, development, integration, implementation, sustainment, and lifecycle management of SAP Platform capabilities.
• Analyzes DLA mission requirements and develops organizational strategies, business plans, operational processes, and technology roadmaps that advance SAP Platform modernization...
• ...digital transformation, continuous improvement, and the adoption of industry best practices and emerging technologies.
• Directs requirements analysis, business process analysis, software evaluation, systems integration, testing, implementation, deployment, and lifecycle management while evaluating commercial off-the-shelf (COTS)...
• ...government-developed, and emerging technologies to improve SAP Platform and enterprise capabilities.
• Represents J62XE in executive meetings, governance boards, conferences, and cross-functional working groups, ensuring SAP Platform capabilities align with DLA strategic objectives, worldwide customer requirements, and enterprise IT priorities.
• Participates as a member of the Directorate Leadership Team in governance, strategic planning, resource management, organizational improvement, workload prioritization, policy implementation...
• ...and cross-functional coordination of complex SAP Platform and enterprise IT initiatives.
• Plans, directs, and oversees the SAP Platform portfolio to support DLA's corporate vision, strategic goals, mission objectives, and long-term enterprise modernization and digital transformation initiatives.

Requirements
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Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Non-Critical Sensitive
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.
• This position and any future selections from this announcement may be used to fill future vacancies for various shifts located anywhere within DLA Information Operations, J-6.
• Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info.

Qualifications
To qualify for a Supervisory IT Program Manager (APPSW), your resume and supporting documentation must support:
A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

• Plans, directs, coordinates, integrates, and evaluates Division operations
• Ensures compliance with applicable laws, regulations, policies, and internal controls.
• Evaluates the impact of new technologies, mission changes, and evolving customer requirements
• Interprets and implements policies and executive guidance, recommends organizational and technology improvements.
• Oversees the overall planning, direction and timely provision of IT solutions support
• Develops and implements new and improved work structures, recommends changes in organizational structure and provides for efficient and effective use of resources.

B. Education: Applicants may not qualify for this position based on education in lieu of specialized experience.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
As required by 5 C.F.R. § 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. § 1194).
For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF
Position requires DoD Acquisition Engineering & tech Management (N) / ETM, Practitioner acquisition certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources
Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
Drug-Free Workplace Policy
The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability successfully pass; or refusal to conduct the test may result in: 1) the tentative or FJO being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is illegal.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.