ZipRecruiter

Log In

2

Msp Entry Level Jobs in Michigan (NOW HIRING)

All JobsMsp JobsMsp Entry Level JobsMsp Entry Level Jobs in Michigan

Msp Entry Level information

What does an MSP entry level do?

As an entry-level professional at an MSP, your daily tasks often include monitoring client systems for alerts, responding to helpdesk tickets, assisting with software installations and updates, and performing routine maintenance checks. You'll likely work directly with clients to troubleshoot basic technical issues, escalate complex problems to senior team members, and document resolutions for future reference. This role is highly collaborative, requiring regular communication with both clients and internal teams to ensure smooth service delivery.

What is the difference between Msp Entry Level vs Network Technician?

AspectMsp Entry LevelNetwork Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentManaged service providers, IT supportCorporate IT departments, service providers
Job FocusBasic IT support, troubleshootingNetwork setup, maintenance, troubleshooting
Experience LevelEntry-level, beginnerEntry to mid-level, technical

Both roles often require similar certifications and work in managed service or IT support environments. An MSP Entry Level role typically involves general IT support tasks, while a Network Technician focuses more on network-specific responsibilities. The MSP Entry Level position is ideal for those starting in IT, seeking broad exposure, whereas Network Technicians specialize in network infrastructure. Both are entry points into the IT industry with overlapping skills but different focus areas.

What is an MSP entry level?

MSP entry-level jobs are positions at Managed Service Providers (MSPs) designed for individuals who are new to the IT industry. These roles typically involve tasks such as basic technical support, monitoring systems, troubleshooting user issues, and assisting with routine maintenance. Entry-level MSP employees often work closely with more experienced technicians to learn about network management, cybersecurity, and customer service. These jobs are a great way to gain practical experience and build a foundation for a career in IT.

What skills and qualifications are needed for an MSP entry level?

To thrive as an MSP Entry Level Technician, you need a foundational understanding of IT concepts, basic troubleshooting, and familiarity with networking, typically supported by a relevant certification like CompTIA A+ or Network+. Experience with remote monitoring and management (RMM) tools, ticketing systems, and common operating systems (Windows, macOS) is usually required. Strong communication, problem-solving abilities, and a customer-focused attitude set candidates apart in this client-facing role. These skills and qualities ensure efficient technical support, positive customer experiences, and smooth IT operations for managed service clients.

What are the most commonly searched types of Msp jobs in Michigan?

The most popular types of Msp jobs in Michigan are:

What are popular job titles related to Msp Entry Level jobs in Michigan?

For Msp Entry Level jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Msp Entry Level jobs in Michigan look for?

The top searched job categories for Msp Entry Level jobs in Michigan are:

What cities in Michigan are hiring for Msp Entry Level jobs?

Cities in Michigan with the most Msp Entry Level job openings:

Msp Entry Level jobs near you
Infographic showing various Msp Entry Level job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, 13% Hybrid, and 13% Remote job distribution.

Entry Level MSP Technician (Help Desk)

Grid4 Communications

Troy, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Salary: $40,000 - $57,850

Entry-Level MSP Technician

Are you an aspiring IT professional with a passion for technology and a desire to learn and grow in the fast-paced world of Managed Services? We're seeking an Entry-Level MSP Technician to join our team and help us deliver outstanding IT solutions to our clients. If you're eager to build your skills, work with a diverse range of technologies, and make a real impact in a supportive environment, this position is for you!

Key Responsibilities:

  • Provide first-level technical support to clients, addressing their needs efficiently and professionally
  • Assist with the monitoring, maintenance, and troubleshooting of clients' networks, systems, and devices
  • Document all work performed in our ticketing system, maintaining clear and accurate records
  • Collaborate with team members to resolve technical issues and escalate complex problems to higher-level technicians as needed
  • Participate in ongoing training and development to improve your technical skills and stay current with industry trends
  • Contribute to the implementation of IT best practices, ensuring our clients receive consistent, high-quality service
  • Support the deployment and configuration of hardware and software, following standard procedures and guidelines
  • Actively engage with the team, sharing knowledge and contributing to a positive, collaborative work environment
  • Help clients understand and utilize technology to improve their operations and achieve their goals

Requirements:

  • Associate's degree in Computer Science, Information Technology, or a relevant field
  • Relevant entry-level technical certifications, such as A+, Network+, or MTA, or a willingness to pursue these certifications
  • Basic understanding of Windows Server family, Microsoft 365, and current Microsoft Desktop Operating Systems
  • Familiarity with networking fundamentals, including hands-on experience with routers, switches, and wireless infrastructure
  • Strong problem-solving and troubleshooting skills, with a focus on providing excellent customer service
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts in simple terms
  • A genuine passion for technology and a commitment to continuous learning and personal growth
  • Highly organized and the ability to manage multiple tasks and priorities

What we'll bring to the table:

  • Work-life balance, with flexible work arrangements and remote work options
  • Vibrant company culture and a fun, inclusive work environment our values are at the core of everything we do
  • Opportunities for professional growth, training, and development, allowing you to reach your full potential
  • Employee health is one of our top priorities! We offer comprehensive health benefits medical, dental, and vision
  • Generous time off, including 10 vacation days, 10 paid holidays, 5 paid personal/sick days, bereavement, jury duty, and military leave
  • 401(k) with a competitive company match, helping you secure your financial future
  • Business casual dress code and a modern, collaborative office space
  • Regular team-building events, social activities, and opportunities to give back to the community


Salary Range: $40,000 - $57,850