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Msp Jobs (NOW HIRING)

We are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners ...

We are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners ...

We are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners ...

We are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners ...

MSP Consultant, Centreville, VA We are seeking a qualified MSP Consultant IT professional with 5-7 years of experience working for a Managed Service Provider (MSP). Be ready to transition into a ...

The Role We are hiring an MSP Systems Administrator to actively support and help manage client infrastructure environments. In this role, you will take ownership of day-to-day administration across ...

The Role We are hiring an MSP Systems Administrator to actively support and help manage client infrastructure environments. In this role, you will take ownership of day-to-day administration across ...

The Role We are hiring an MSP Systems Administrator to actively support and help manage client infrastructure environments. In this role, you will take ownership of day-to-day administration across ...

The Role We are hiring an MSP Systems Administrator to actively support and help manage client infrastructure environments. In this role, you will take ownership of day-to-day administration across ...

The Role We're looking for an MSP Help Desk Technician who will be the initial point of contact for our clients -- diagnosing and resolving technical issues, and delivering remote support across a ...

About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...

About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...

Your deep understanding of the MSP business model will enable you to act as a trusted advisor, helping partners scale their operations, optimize IT service delivery, and uncover new revenue ...

Our MSP division is a critical component of our growth strategy, enabling managed service providers worldwide to protect their clients and drive their own success. Who We Are: We are IRONSCALES. We ...

Our MSP division is a critical component of our growth strategy, enabling managed service providers worldwide to protect their clients and drive their own success. Who We Are: We are IRONSCALES. We ...

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Msp information

See salary details

$62.5K

$210.1K

$363K

How much do msp jobs pay per year?

As of Jul 28, 2026, the average yearly pay for msp in the United States is $210,137.00, according to ZipRecruiter salary data. Most workers in this role earn between $155,000.00 and $250,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSP (Managed Service Provider) professional, and why are they important?

To thrive as an MSP professional, you need a solid background in IT infrastructure, networking, cybersecurity, and troubleshooting, often supported by certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Microsoft 365 or Azure is typically required. Excellent problem-solving abilities, customer service skills, and adaptability help MSP professionals stand out in managing client needs and unexpected technical issues. These skills and qualities are crucial for ensuring reliable service delivery, maintaining client trust, and addressing a wide range of technical challenges in diverse business environments.

How does an MSP professional typically collaborate with client IT teams and vendors?

As an MSP (Managed Service Provider) professional, collaboration with client IT teams and external vendors is a core part of the role. You’ll often act as the primary liaison—coordinating technical support, system upgrades, and troubleshooting efforts between the client and third-party service providers. This involves regular communication, clear documentation, and joint planning sessions to ensure seamless IT operations and quick resolution of issues. Building strong working relationships and maintaining transparent communication channels are key to success in this collaborative environment.

How do MSP jobs differ from IT roles?

MSP (Managed Service Provider) jobs typically involve providing IT support and services to multiple clients, often remotely, and require skills in network management, cybersecurity, and customer service. In contrast, IT roles within a single organization focus on supporting internal systems, infrastructure, and users, often with more specialized or in-depth knowledge of that company's technology environment.

What are the typical MSP job titles?

Typical MSP (Managed Service Provider) job titles include Network Technician, Systems Administrator, Support Engineer, Service Desk Technician, and Network Engineer. These roles often require knowledge of IT infrastructure, troubleshooting skills, and familiarity with tools like remote monitoring software and ticketing systems.

What is the difference between Msp vs Network Administrator?

AspectMspNetwork Administrator
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentManaged service providers, client sites, remote supportCorporate offices, data centers, on-site network rooms
Employer & Industry UsageIT service providers, tech support companiesBusinesses across various industries, IT departments
Common Search & ComparisonYesYes

While both Msp and Network Administrator roles involve managing IT infrastructure, MSPs typically work for service providers supporting multiple clients remotely, whereas Network Administrators are employed directly by organizations to manage their internal networks. The certifications and work environments overlap, but the scope and employer type differ significantly.

What are the roles in MSP?

In an MSP (Managed Service Provider), common roles include network administrators, systems engineers, cybersecurity specialists, help desk technicians, and project managers. These roles involve managing IT infrastructure, providing technical support, implementing security measures, and ensuring client systems run efficiently, often requiring certifications like CompTIA or Cisco. The team collaborates to deliver comprehensive IT services to clients across various industries.

What is an MSP job?

An MSP (Managed Service Provider) job typically involves managing and supporting IT services for clients, including network administration, cybersecurity, and technical support. These roles often require knowledge of IT tools, certifications like CompTIA or Cisco, and a focus on maintaining client systems efficiently.

What are MSPs?

MSPs, or Managed Service Providers, are companies that remotely manage a customer's IT infrastructure and end-user systems, typically on a proactive basis and under a subscription model. They provide a range of services such as network monitoring, cybersecurity, data backup, and technical support. MSPs help businesses reduce IT costs, improve system reliability, and allow internal teams to focus on core business activities. By outsourcing IT management to an MSP, organizations can access specialized expertise and up-to-date technology without maintaining a large in-house IT staff.
More about Msp jobs
What cities are hiring for Msp jobs? Cities with the most Msp job openings:
What are the most commonly searched types of Msp jobs? The most popular types of Msp jobs are:
What states have the most Msp jobs? States with the most job openings for Msp jobs include:
Infographic showing various Msp job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $210,137 per year, or $101 per hour.

MSP Support Technician II

MSP Hire, Inc.

Beachwood, OH • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

We are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners dedicated to helping businesses achieve their goals while optimizing IT investments and minimizing costs.


The Role

Join our dynamic team as an MSP Support Technician II, where you'll be in charge of escalations from our helpdesk team members and provide advanced technical support to our valued MSP clients.

We're seeking a seasoned IT professional who exhibits a genuine commitment to service – someone who willingly goes above and beyond to ensure exceptional service delivery, whether it's resolving technical issues or aiding colleagues and clients alike.

We value career-driven individuals who are passionate about honing their skills and advancing within the industry, with the potential to grow into Subject Matter Experts (SMEs) in a particular skill or discipline. If this sounds like you, we would love to have you on our team. Let's work together to create a significant impact, not only within the IT industry but also in our community.


Responsibilities

  • Troubleshoot advanced hardware/software issues (drivers, application errors, Windows updates). 

  • Manage Microsoft 365 and Azure (user groups, security policies, SharePoint, OneDrive). 

  • Configure and troubleshoot firewalls, routers, and VPN connections.  

  • Support Active Directory, GPOs, and Windows Server administration.  

  • Work with backup solutions (Datto, Veeam) and assist with data recovery.  

  • Support cloud-based and virtual desktop environments (Azure Virtual Desktop, Citrix). 

  •  Create documentation and knowledge base articles for recurring issues.  

  • Train and mentor L1 technicians. 


Qualifications

Requirements:  

  • Experience: 2-4 years in an MSP or IT support role. 

Technical Skills:  

  • Advanced Windows troubleshooting (Event Viewer, registry edits).  

  • Microsoft 365 & Azure administration (Exchange, Intune, Conditional Access).  

  • Networking fundamentals (firewalls, VLANs, SD-WAN, DNS troubleshooting).  

  • PowerShell scripting (basic automation tasks).  

  • Experience with RMM tools (NinjaRMM, Datto RMM, Kaseya, etc.). 

Soft Skills:  

  • Ability to manage multiple escalations and high-pressure issues.  

  • Strong documentation and problem-solving skills. 

Certifications (Preferred but Not Required):  

  • CompTIA A+  

  • CompTIA Network+ or CCNA  

  • Microsoft 365 Certified: Modern Desktop Administrator  

  • Azure Administrator Associate 


HR Information

  • $65-$75k annually
  • Medical, Dental, Vision benefits
  • Life and Disability Insurance
  • 401K with up to 4% match
  • Paid Vacation and Personal Time Off.
  • Fuel Stipend for local travel
  • Professional Development Training Program
  • Full-time, in Office (8:30 AM to 5:30 PM, M-F)