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Msp Jobs (NOW HIRING)

MSP Hire, Inc.

MSP Service Delivery Manager

San Jose, CA · On-site

$135K - $165K/yr

We are a growing Managed IT Services Provider looking for an experienced MSP Service Delivery Manager to lead service operations, support our technical team, manage client relationships, and help ...

MSP Hire, Inc.

Lead MSP Systems Engineer

Arcadia, CA · Remote

$115K - $140K/yr

That's why we're looking for a Lead MSP Systems Engineer who thrives under pressure, enjoys troubleshooting complex issues, and can help elevate the engineers around them. This is a hands-on role.

MSP Hire, Inc.

T2 MSP Technician

Cleveland, OH · On-site

$65K - $96K/yr

We are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners ...

MSP Hire, Inc.

MSP Helpdesk Technician

Beachwood, OH · On-site

$55K/yr

We are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners ...

Next Step Systems

MSP Consultant

Centreville, VA · On-site

MSP Consultant, Centreville, VA We are seeking a qualified MSP Consultant IT professional with 5-7 years of experience working for a Managed Service Provider (MSP). Be ready to transition into a ...

NinjaOne

Key Account Manager, MSP

Austin, TX · Hybrid

About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...

NinjaOne

Key Account Manager, MSP

Austin, TX · On-site +1

Your deep understanding of the MSP business model will enable you to act as a trusted advisor, helping partners scale their operations, optimize IT service delivery, and uncover new revenue ...

NinjaOne

Key Account Manager, MSP

Austin, TX · Hybrid

About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...

Actalent

MSP Recruiter

Atlanta, GA · Hybrid

$65K/yr

The MSP Recruiter must have the ability to effectively communicate with potential employees as well as the internal teams which they support. This individual will be expected to thrive in a fast ...

Actalent

MSP Recruiter

Atlanta, GA · On-site

$65K/yr

The MSP Recruiter must have the ability to effectively communicate with potential employees as well as the internal teams which they support. This individual will be expected to thrive in a fast ...

Verisk

MSP Compliance Advisor

Woburn, MA · On-site

$70K - $75K/yr

We are seeking a detail-oriented and quality-focused individual to join our team as an MSP Compliance Advisor . In this role, you will be at the forefront of our Medicare Secondary Payer (MSP ...

PeopleSharp

MSP Engineer (L3)

Wausau, WI · On-site

Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central ...

PeopleSharp

MSP Engineer (L3)

Wausau, WI · On-site

Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central ...

PeopleSharp

MSP Engineer (L3)

Wausau, WI · On-site

Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central ...

NinjaOne

Key Account Manager, MSP

Austin, TX · Hybrid

About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...

Cohesity

Vice President, Global MSP

New York, NY · On-site

The Vice President, Global MSP Business is a senior go-to-market and business leadership role responsible for defining, scaling, and executing Cohesity's global MSP strategy. This role owns the ...

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Msp information

See salary details

$62.5K

$210.1K

$363K

How much do msp jobs pay per year?

As of Jun 10, 2026, the average yearly pay for msp in the United States is $210,137.00, according to ZipRecruiter salary data. Most workers in this role earn between $155,000.00 and $250,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSP (Managed Service Provider) professional, and why are they important?

To thrive as an MSP professional, you need a solid background in IT infrastructure, networking, cybersecurity, and troubleshooting, often supported by certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Microsoft 365 or Azure is typically required. Excellent problem-solving abilities, customer service skills, and adaptability help MSP professionals stand out in managing client needs and unexpected technical issues. These skills and qualities are crucial for ensuring reliable service delivery, maintaining client trust, and addressing a wide range of technical challenges in diverse business environments.

How does an MSP professional typically collaborate with client IT teams and vendors?

As an MSP (Managed Service Provider) professional, collaboration with client IT teams and external vendors is a core part of the role. You’ll often act as the primary liaison—coordinating technical support, system upgrades, and troubleshooting efforts between the client and third-party service providers. This involves regular communication, clear documentation, and joint planning sessions to ensure seamless IT operations and quick resolution of issues. Building strong working relationships and maintaining transparent communication channels are key to success in this collaborative environment.

What is the difference between Msp vs Network Administrator?

AspectMspNetwork Administrator
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentManaged service providers, client sites, remote supportCorporate offices, data centers, on-site network rooms
Employer & Industry UsageIT service providers, tech support companiesBusinesses across various industries, IT departments
Common Search & ComparisonYesYes

While both Msp and Network Administrator roles involve managing IT infrastructure, MSPs typically work for service providers supporting multiple clients remotely, whereas Network Administrators are employed directly by organizations to manage their internal networks. The certifications and work environments overlap, but the scope and employer type differ significantly.

What are MSPs?

MSPs, or Managed Service Providers, are companies that remotely manage a customer's IT infrastructure and end-user systems, typically on a proactive basis and under a subscription model. They provide a range of services such as network monitoring, cybersecurity, data backup, and technical support. MSPs help businesses reduce IT costs, improve system reliability, and allow internal teams to focus on core business activities. By outsourcing IT management to an MSP, organizations can access specialized expertise and up-to-date technology without maintaining a large in-house IT staff.
More about Msp jobs
What cities are hiring for Msp jobs? Cities with the most Msp job openings:
What are the most commonly searched types of Msp jobs? The most popular types of Msp jobs are:
What states have the most Msp jobs? States with the most job openings for Msp jobs include:
Msp jobs near you
Infographic showing various Msp job openings in the United States as of June 2026, with employment types broken down into 60% Full Time, 6% Part Time, 1% Temporary, and 33% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $210,137 per year, or $101 per hour.

MSP Service Delivery Manager

MSP Hire, Inc.

San Jose, CA • On-site

$135K - $165K/yr

Full-time

Retirement, PTO

Posted 16 days ago

Job description

We are a growing Managed IT Services Provider looking for an experienced MSP Service Delivery Manager to lead service operations, support our technical team, manage client relationships, and help drive operational improvement.

This is a hands-on leadership role in a small, fast-paced MSP environment. You’ll balance team leadership, client management, service delivery oversight, operational strategy, and project coordination while helping shape the future direction of the company.
This is a mostly remote role with local travel in the San Fransisco area.

Responsibilities

  • Lead and mentor a small team of service technicians

  • Oversee helpdesk operations, ticket flow, and SLA performance

  • Act as a primary point of contact for key clients

  • Manage escalations and ensure excellent customer experience

  • Coordinate small-to-mid-sized IT projects

  • Improve operational processes, documentation, and efficiency

  • Oversee PSA/RMM usage, reporting, and service metrics

  • Evaluate and implement new tools, technologies, and service improvements

Requirements

  • 3–7 years of MSP or IT service delivery experience

  • Previous leadership or team management experience

  • Strong understanding of ticketing systems, SLAs, and service operations

  • Experience with PSA/RMM platforms such as ConnectWise, Autotask, Kaseya, or NinjaOne

  • Excellent communication, organization, and client management skills

  • Ability to thrive in a fast-paced, multi-hat environment

  • Project management experience

  • ITIL familiarity

  • Experience improving operational workflows and service delivery

  • Technical knowledge of Microsoft 365, networking, cloud infrastructure, backup, and security solutions

What Success Looks Like

  • Strong client satisfaction and retention

  • Efficient ticket flow and SLA compliance

  • Improved operational consistency and team performance

  • Successful delivery of projects and process improvements

If you are a proactive leader who enjoys improving systems, supporting people, and delivering exceptional client experiences in an MSP environment, we’d love to hear from you.
$135-$165k
401k
PTO

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