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Msp Manager Jobs (NOW HIRING)

DPP Tech, Inc.

MSP Program Manager

Dallas, TX

$115.20K - $115.70K/yr

We are hiring a MSP Manager for a retail client in Dallas, TX. This is an onsite role 3/4 days in office. JOB Details: Define the purpose, scope, operating model, and governance structure of the MSP ...

New

SHI GmbH

Manager - MSP Service Support

Manhattan, NY · On-site +1

On-site MSP Manager Of IT Service Support The On-site MSP Manager of IT Service Support is a critical leadership role responsible for managing the delivery of IT support and managed services for a ...

Range

MSP Technician I

Sheridan, WY · On-site

Under the supervision of the MSP Manager, the MSP Support Technician I performs a variety of functions in support of multiple departments, including but not limited to; installations, testing ...

Range

MSP Technician I

Sheridan, WY · On-site

$16.35 - $26.73/hr

Under the supervision of the MSP Manager, the MSP Support Technician I performs a variety of functions in support of multiple departments, including but not limited to; installations, testing ...

Preston Harris Group

MSP IT Manager

Lakewood, NJ · On-site

$93.60K - $114.80K/yr

IT Technician Manager - MSP MUST HAVE MSP MANAGEMENT EXPERIENCE Position Summary The company is seeking a Level 2 IT Technician Manager to oversee daily operations within a Managed Service Provider ...

SHI

Manager - MSP Service Support

New York, NY · On-site +1

Job Summary The On-site MSP Manager of IT Service Support is a critical leadership role responsible for managing the delivery of IT support and managed services for a confidential major enterprise ...

SHI GmbH

Manager - MSP Service Support

Albany, NY · On-site +1

Job Summary The On-site MSP Manager of IT Service Support is a critical leadership role responsible for managing the delivery of IT support and managed services for a confidential major enterprise ...

Technology Services LLC

Be Seen First

Operations Manager - Hands-On (IT / MSP)

Green Bay, WI · On-site

$70K - $80K/yr

We are a growing Managed Services Provider (MSP) looking for an Operations Manager to take ownership of our day-to-day service delivery. This role leads a small team, giving you full visibility and ...

Tech Advisors

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Experienced Bookkeeper with MSP (Managed Service Provider) experience

Boston, MA · Remote

$70K - $89K/yr

Job Overview We are seeking a highly skilled and detail-oriented Experienced Bookkeeper with MSP (Managed Service Provider) experience to join our growing organization. In this role, you will be ...

CW IT SUPPORT INC

MSP Project Manager

Wilmington, NC · Hybrid

$89.90K - $106.30K/yr

MSP Project Manager Full-Time Hybrid Work Position CW IT Support, a Managed Services Provider (MSP), focuses on being the leading outsourced technology services provider for SMB customers across NC ...

CW IT Support, Inc.

MSP Project Manager

Wilmington, NC · On-site

$70K - $80K/yr

MSP Project Manager Full-Time Hybrid Work Position CW IT Support, a Managed Services Provider (MSP), focuses on being the leading outsourced technology services provider for SMB customers across NC ...

Check Point Software

Security Engineer, MSP

Tampa, FL · On-site

Multi-tenant MSP management workflows, Email security (threat detection, prevention, troubleshooting) and mail flow/authentication (DMARC, DKIM, SPF), SASE and remote user protection, Endpoint ...

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Msp Manager information

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$24.5K

$59.5K

$116K

How much do msp manager jobs pay per year?

As of May 28, 2026, the average yearly pay for msp manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

More about Msp Manager jobs
What cities are hiring for Msp Manager jobs? Cities with the most Msp Manager job openings:
What are the most commonly searched types of Msp jobs? The most popular types of Msp jobs are:
What states have the most Msp Manager jobs? States with the most job openings for Msp Manager jobs include:
What job categories do people searching Msp Manager jobs look for? The top searched job categories for Msp Manager jobs are:
Msp Manager jobs near you
Infographic showing various Msp Manager job openings in the United States as of May 2026, with employment types broken down into 2% Full Time, 93% Part Time, 4% Temporary, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
MSP Program Manager

MSP Program Manager

DPP Tech, Inc.

Dallas, TX

$115.20K - $115.70K/yr

Other

Medical, Retirement

Posted 2 days ago

Job description

DPP Tech is a technology consulting and staffing services company based in the San Francisco Bay Area. We offer benefits, including 401K, sick leave, and medical insurance, and provide direct payroll deposits via Paychex.

We are hiring a MSP Manager for a retail client in Dallas, TX. This is an onsite role 3/4 days in office.

JOB Details:


Define the purpose, scope, operating model, and governance structure of the MSP Excellence CoE, including what it owns, what it advises on, and how it interfaces with Provider Governance, Finance, and Data teams.
Establish the CoE''''''''s standards council cadence and decision-making process for approving SIAM standards, onboarding assets, and training curriculum.
Develop the core set of SIAM standards, process playbooks, and operating procedures that retained teams and vendors will follow — practical and adoptable at the client''''''''s current maturity level.
Build a reusable library of templates, checklists, and reference materials the team can maintain and update over time.
Design and deliver training programs for the SPOps team covering SIAM principles, vendor governance expectations, and evidence standards.
Build onboarding materials for new providers and team members to ensure consistent understanding of how Gap governs its MSP ecosystem.
Conduct an initial maturity assessment of the current MSP governance ecosystem to identify capability gaps; define a maturity roadmap the permanent team can pursue after engagement close.
Document all CoE assets, standards, processes, and training materials in a form the permanent team can own, update, and operate without external support.
Support knowledge transfer to the incoming permanent team as they come on board during the engagement period.

If you are interested please share your resume contact details to discuss further.

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