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Msp Manager Jobs (NOW HIRING)

OmniForce

Staffing Manager

Houston, TX

$39K - $54K/yr

The Operations Manager is responsible for overseeing the core back-office operations that support the MSP framework. This includes managing onboarding/offboarding processes, benefit administration ...

Addison Group

MSP Project Manager

Danvers, MA · Remote

$90K - $100K/yr

The ideal candidate has experience managing multiple technical projects simultaneously, thrives in a high-volume environment, and possesses a strong understanding of MSP operations. This individual ...

CW IT SUPPORT INC

MSP Project Manager

Wilmington, NC · Hybrid

$89K - $106K/yr

MSP Project Manager Full-Time Hybrid Work Position CW IT Support, a Managed Services Provider (MSP), focuses on being the leading outsourced technology services provider for SMB customers across NC ...

CW IT Support, Inc.

MSP Project Manager

Wilmington, NC · On-site

$70K - $80K/yr

MSP Project Manager Full-Time Hybrid Work Position CW IT Support, a Managed Services Provider (MSP), focuses on being the leading outsourced technology services provider for SMB customers across NC ...

Lanspeed

Service Manager

Camarillo, CA · On-site

$60K - $120K/yr

An experienced MSP manager who understands service desk flow, client standards, technical escalation, PSA/RMM discipline, account management, and profitable service delivery. * A clear communicator ...

Lanspeed

Service Manager

Los Angeles, CA · On-site

$60K - $120K/yr

An experienced MSP manager who understands service desk flow, client standards, technical escalation, PSA/RMM discipline, account management, and profitable service delivery. * A clear communicator ...

Lanspeed

Service Manager

Los Angeles, CA · On-site

$60K - $120K/yr

An experienced MSP manager who understands service desk flow, client standards, technical escalation, PSA/RMM discipline, account management, and profitable service delivery. * A clear communicator ...

Next Step Systems

Project Engineer, MSP

Nashville, TN · On-site

Project Engineer Qualifications: - 3+ years of demonstrated project engineer experience with a technology company. - 3+ years of Managed Service Provider (MSP) experience. - Need experience with ...

Next Step Systems

Project Engineer, MSP

Ann Arbor, MI · On-site

Project Engineer Qualifications: - 3+ years of demonstrated project engineer experience with a technology company. - 3+ years of Managed Service Provider (MSP) experience. - Need experience with ...

NinjaOne

Key Account Manager, MSP

Austin, TX · Hybrid

About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...

NinjaOne

Key Account Manager, MSP

Austin, TX · Hybrid

About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...

NinjaOne

Key Account Manager, MSP

Austin, TX · On-site +1

Description About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider ...

NinjaOne

Key Account Manager, MSP

Austin, TX · Hybrid

About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...

Encompass IT

MSP Account Manager

Manchester, CT

Job Summary The MSP Account Manager serves as the primary point of contact for clients, ensuring their satisfaction, retention, and growth. This role focuses on building strong relationships ...

Encompass IT

MSP Account Manager

Manchester, CT · On-site

Base Salary (50K) Plus Commission Job Summary The MSP Account Manager serves as the primary point of contact for clients, ensuring their satisfaction, retention, and growth. This role focuses on ...

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Msp Manager information

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$59.5K

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How much do msp manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for msp manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which often have salaries significantly higher than other management roles. In specialized industries like technology or finance, senior management roles with advanced skills and certifications can also command top salaries. Compensation varies based on industry, company size, location, and experience.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What jobs pay $500,000 a year in the US?

High-level executive roles such as CEOs, CFOs, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Certain specialized professions like top-tier surgeons, investment bankers, and successful entrepreneurs can also reach or surpass this income level, often requiring extensive experience, advanced skills, and significant responsibility.

What is MSP in jobs?

An MSP manager is a professional responsible for overseeing managed service providers (MSPs), which deliver IT services to clients. The role involves managing vendor relationships, ensuring service quality, and coordinating technical support, often requiring knowledge of IT infrastructure and certifications like CompTIA or Cisco. MSP managers typically work in IT service environments and may oversee teams or projects related to network management, cybersecurity, and cloud services.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

Which IT job is the highest paid?

In the IT industry, roles such as Chief Information Officer (CIO), Chief Technology Officer (CTO), and solutions architect tend to be the highest paid, often earning six-figure salaries or more. These positions require extensive experience, leadership skills, and often advanced certifications or degrees, and they oversee strategic technology planning and implementation.
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Msp Manager jobs near you
Infographic showing various Msp Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Staffing Operations Manager

Staffing Operations Manager

OmniForce Solutions

Houston, TX • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The Staffing Operations Manager is responsible for overseeing the core back-office operations that support the MSP framework. This includes managing onboarding/offboarding processes, benefit administration, payroll functions, state registrations, unemployment administration, and systems oversight. This leadership role ensures operational excellence, regulatory compliance, and seamless staffing lifecycle execution across all projects.


Key Responsibilities:

  • Lead and refine onboarding and offboarding processes, ensuring regulatory and client compliance
  • Administer benefits enrollment and serve as point of escalation for benefits-related inquiries
  • Oversee timesheet reconciliation and payroll processing in coordination with MSP Manager
  • Manage state registration requirements for multistate employment compliance
  • Administer unemployment claims and related documentation
  • Supervise the use and integration of Job Diva and Smartsheets to optimize program operations
  • Coordinate billing and invoicing activities for staffing placements
  • Act as key support for internal HR systems and infrastructure
  • Serve as the technology liaison between Flash Point Staffing and the IT Shared Services team, supporting system access, data integrations, troubleshooting, and process improvements across workforce platforms


Qualifications:

  • Minimum 7 years in operations or workforce administration; MSP or staffing agency background strongly preferred
  • Proficient in HR/payroll systems, including Job Diva and Smartsheets
  • High attention to detail with a strong ability to manage compliance requirements across states
  • Proven leadership and cross-functional coordination skills


Apply