Staffing Manager
$39K - $54K/yr
The Operations Manager is responsible for overseeing the core back-office operations that support the MSP framework. This includes managing onboarding/offboarding processes, benefit administration ...
$39K - $54K/yr
The Operations Manager is responsible for overseeing the core back-office operations that support the MSP framework. This includes managing onboarding/offboarding processes, benefit administration ...
$39K - $54K/yr
The Operations Manager is responsible for overseeing the core back-office operations that support the MSP framework. This includes managing onboarding/offboarding processes, benefit administration ...
Houston, TX · On-site
The Staffing Operations Manager is responsible for overseeing the core back-office operations that support the MSP framework. This includes managing onboarding/offboarding processes, benefit ...
Houston, TX · On-site
The Staffing Operations Manager is responsible for overseeing the core back-office operations that support the MSP framework. This includes managing onboarding/offboarding processes, benefit ...
MSP Programme Management Specialist We are seeking an experienced Recruitment Programme Management Specialist to oversee the day-to-day delivery and success of MSP (Managed Service Provider) services ...
MSP Programme Management Specialist We are seeking an experienced Recruitment Programme Management Specialist to oversee the day-to-day delivery and success of MSP (Managed Service Provider) services ...
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Houston, TX · On-site
$65K - $85K/yr
We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...
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Houston, TX · On-site
$65K - $85K/yr
We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...
Be Seen First
Houston, TX · On-site
$105K - $120K/yr
Who We Are F1 Technology Group is a fast-paced Managed Service Provider (MSP) supporting businesses across the Houston area. We deliver proactive IT solutions, strategic guidance, and high-level ...
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Be Seen First
Houston, TX · On-site
$105K - $120K/yr
Who We Are F1 Technology Group is a fast-paced Managed Service Provider (MSP) supporting businesses across the Houston area. We deliver proactive IT solutions, strategic guidance, and high-level ...
Houston, TX · On-site
$65K - $220K/yr
Account Executive - MSP & Data Center Services Build Your Career with Houston's Premier MSP & Data ... Managed IT Services: 24/7 monitoring, helpdesk, cybersecurity, backup/DR * Data Center Colocation:
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Houston, TX · On-site
$65K - $220K/yr
Account Executive - MSP & Data Center Services Build Your Career with Houston's Premier MSP & Data ... Managed IT Services: 24/7 monitoring, helpdesk, cybersecurity, backup/DR * Data Center Colocation:
Directly manage 1-2 in-house IT staff and provide effective oversight of 6 MSP-managed indirect reports * Foster a collaborative, accountable team culture aligned with company values and operational ...
Directly manage 1-2 in-house IT staff and provide effective oversight of 6 MSP-managed indirect reports * Foster a collaborative, accountable team culture aligned with company values and operational ...
Houston, TX · On-site
MSP Operations and Service Management * Oversee the day-to-day operational relationship with Managed Service Providers. * Establish and manage operating rhythms, including daily or weekly service ...
New
Houston, TX · On-site
MSP Operations and Service Management * Oversee the day-to-day operational relationship with Managed Service Providers. * Establish and manage operating rhythms, including daily or weekly service ...
New
Houston, TX · On-site
MSP Operations and Service Management * Oversee the day-to-day operational relationship with Managed Service Providers. * Establish and manage operating rhythms, including daily or weekly service ...
New
Houston, TX · On-site
MSP Operations and Service Management * Oversee the day-to-day operational relationship with Managed Service Providers. * Establish and manage operating rhythms, including daily or weekly service ...
New
The Woodlands, TX · Remote
$85K - $119K/yr
This is a hands-on role in a fast-moving MSP environment. You will run multiple concurrent projects across a portfolio of healthcare clients, coordinate engineers and vendors, manage scope and risk ...
Quick apply
The Woodlands, TX · Remote
$85K - $119K/yr
This is a hands-on role in a fast-moving MSP environment. You will run multiple concurrent projects across a portfolio of healthcare clients, coordinate engineers and vendors, manage scope and risk ...
This is a hands-on role in a fast-moving MSP environment. You will run multiple concurrent projects across a portfolio of healthcare clients, coordinate engineers and vendors, manage scope and risk ...
Quick apply
This is a hands-on role in a fast-moving MSP environment. You will run multiple concurrent projects across a portfolio of healthcare clients, coordinate engineers and vendors, manage scope and risk ...
This is a hands-on role in a fast-moving MSP environment. You will run multiple concurrent projects across a portfolio of healthcare clients, coordinate engineers and vendors, manage scope and risk ...
Quick apply
This is a hands-on role in a fast-moving MSP environment. You will run multiple concurrent projects across a portfolio of healthcare clients, coordinate engineers and vendors, manage scope and risk ...
This is a hands-on role in a fast-moving MSP environment. You will run multiple concurrent projects across a portfolio of healthcare clients, coordinate engineers and vendors, manage scope and risk ...
This is a hands-on role in a fast-moving MSP environment. You will run multiple concurrent projects across a portfolio of healthcare clients, coordinate engineers and vendors, manage scope and risk ...
The Woodlands, TX · On-site
This is a hands-on role in a fast-moving MSP environment. You will run multiple concurrent projects across a portfolio of healthcare clients, coordinate engineers and vendors, manage scope and risk ...
The Woodlands, TX · On-site
This is a hands-on role in a fast-moving MSP environment. You will run multiple concurrent projects across a portfolio of healthcare clients, coordinate engineers and vendors, manage scope and risk ...
Houston, TX · Remote
ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...
Houston, TX · Remote
ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...
This role owns the analytics platform roadmap and governs data and digital-innovation delivery executed largely through outsourced MSP vendor and external resources. The Manager partners closely with ...
This role owns the analytics platform roadmap and governs data and digital-innovation delivery executed largely through outsourced MSP vendor and external resources. The Manager partners closely with ...
Houston, TX · On-site
$20 - $26.25/hr
Monday, Tuesday and Thursday) The MSP market has been static for too long. As the contingent ... Manage the full contingent worker lifecycle, including worker acquisition, onboarding, assignment ...
New
Houston, TX · On-site
$20 - $26.25/hr
Monday, Tuesday and Thursday) The MSP market has been static for too long. As the contingent ... Manage the full contingent worker lifecycle, including worker acquisition, onboarding, assignment ...
New
Houston, TX · On-site
$55K - $65K/yr
IAG Business Technology is seeking an experienced Level 2 IT Support Technician to join our managed ... MSP headquartered in Houston TX. Ranked as one of the Top 25 Largest Information Technology ...
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Houston, TX · On-site
$55K - $65K/yr
IAG Business Technology is seeking an experienced Level 2 IT Support Technician to join our managed ... MSP headquartered in Houston TX. Ranked as one of the Top 25 Largest Information Technology ...
Houston, TX · On-site
$55K - $65K/yr
IAG Business Technology is seeking an experienced Level 2 IT Support Technician to join our managed ... MSP headquartered in Houston TX. Ranked as one of the Top 25 Largest Information Technology ...
Quick apply
Houston, TX · On-site
$55K - $65K/yr
IAG Business Technology is seeking an experienced Level 2 IT Support Technician to join our managed ... MSP headquartered in Houston TX. Ranked as one of the Top 25 Largest Information Technology ...
Houston, TX · On-site +1
$90K - $111K/yr
Manage the day-to-day relationship with GCS's outsourced Managed Service Provider (MSP), including service levels, escalations, and contract performance; evaluate and manage other third-party vendors ...
Houston, TX · On-site +1
$90K - $111K/yr
Manage the day-to-day relationship with GCS's outsourced Managed Service Provider (MSP), including service levels, escalations, and contract performance; evaluate and manage other third-party vendors ...
$21.8K - $29.2K
9% of jobs
$29.2K - $36.6K
15% of jobs
$37.2K is the 25th percentile. Wages below this are outliers.
$36.6K - $44K
17% of jobs
The median wage is $46.5K / yr.
$44K - $51.4K
27% of jobs
$56K is the 75th percentile. Wages above this are outliers.
$51.4K - $58.8K
12% of jobs
$58.8K - $66.2K
8% of jobs
$66.2K - $73.6K
4% of jobs
$73.6K - $81K
3% of jobs
$81K - $88.4K
2% of jobs
$88.4K - $95.8K
2% of jobs
$95.8K - $103.2K
1% of jobs
$21.8K
$53K
$103.2K
| Aspect | Msp Manager | Service Delivery Manager |
|---|---|---|
| Primary Focus | Managing managed service provider operations, client relationships, and service delivery | Overseeing service delivery processes, ensuring client satisfaction, and managing service teams |
| Certifications | ITIL, CompTIA, PMP often preferred | ITIL, PMP, or similar certifications common |
| Work Environment | IT service providers, MSP companies, tech firms | IT service departments, consulting firms, tech companies |
| Common Tasks | Client account management, service performance monitoring, vendor coordination | Process improvement, team management, client communication |
The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

Job Description The Operations Manager is responsible for overseeing the core back-office operations that support the MSP framework. This includes managing onboarding/offboarding processes, benefit administration, payroll functions, state registrations, unemployment administration, and systems oversight. This leadership role ensures operational excellence, regulatory compliance, and seamless staffing lifecycle execution across all projects.
Key Responsibilities: Lead and refine onboarding and offboarding processes, ensuring regulatory and client compliance Administer benefits enrollment and serve as point of escalation for benefits-related inquiries Oversee timesheet reconciliation and payroll processing in coordination with MSP Manager Manage state registration requirements for multistate employment compliance Administer unemployment claims and related documentation Supervise the use and integration of Job Diva and Smartsheets to optimize program operations Coordinate billing and invoicing activities for staffing placements Act as key support for internal HR systems and infrastructure Serve as the technology liaison between Flash Point Staffing and the IT Shared Services team, supporting system access, data integrations, troubleshooting, and process improvements across workforce platforms Qualifications: Minimum 7 years in operations or workforce administration; MSP or staffing agency background strongly preferred Proficient in HR/payroll systems, including Job Diva and Smartsheets High attention to detail with a strong ability to manage compliance requirements across states Proven leadership and cross-functional coordination skills
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Civic and social organizations
11 - 50 Employees
Los Angeles, CA, US
2002