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Msp Manager Jobs in Spring, TX (NOW HIRING)

Staffing Manager

Houston, TX

$39K - $54K/yr

The Operations Manager is responsible for overseeing the core back-office operations that support the MSP framework. This includes managing onboarding/offboarding processes, benefit administration ...

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Level 3 Technician (MSP)

Houston, TX · On-site

$65K - $85K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

This role owns the analytics platform roadmap and governs data and digital-innovation delivery executed largely through outsourced MSP vendor and external resources. The Manager partners closely with ...

Human Resources Coordinator

Houston, TX · On-site

$20 - $26.25/hr

Monday, Tuesday and Thursday) The MSP market has been static for too long. As the contingent ... Manage the full contingent worker lifecycle, including worker acquisition, onboarding, assignment ...

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Msp Manager information

See Spring, TX salary details

$21.8K

$53K

$103.2K

How much do msp manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for msp manager in Spring, TX is $52,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $61,000.00 per year, depending on experience, location, and employer.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

What are the most commonly searched types of Msp jobs in Spring, TX? The most popular types of Msp jobs in Spring, TX are:
What are popular job titles related to Msp Manager jobs in Spring, TX? For Msp Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Msp Manager jobs in Spring, TX look for? The top searched job categories for Msp Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Msp Manager jobs? Cities near Spring, TX with the most Msp Manager job openings:
Infographic showing various Msp Manager job openings in Spring, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,971 per year, or $25.5 per hour.

$39K - $54K/yr

Other

Posted 13 days ago


Job description

Job Description The Operations Manager is responsible for overseeing the core back-office operations that support the MSP framework. This includes managing onboarding/offboarding processes, benefit administration, payroll functions, state registrations, unemployment administration, and systems oversight. This leadership role ensures operational excellence, regulatory compliance, and seamless staffing lifecycle execution across all projects.

Key Responsibilities: Lead and refine onboarding and offboarding processes, ensuring regulatory and client compliance Administer benefits enrollment and serve as point of escalation for benefits-related inquiries Oversee timesheet reconciliation and payroll processing in coordination with MSP Manager Manage state registration requirements for multistate employment compliance Administer unemployment claims and related documentation Supervise the use and integration of Job Diva and Smartsheets to optimize program operations Coordinate billing and invoicing activities for staffing placements Act as key support for internal HR systems and infrastructure Serve as the technology liaison between Flash Point Staffing and the IT Shared Services team, supporting system access, data integrations, troubleshooting, and process improvements across workforce platforms Qualifications: Minimum 7 years in operations or workforce administration; MSP or staffing agency background strongly preferred Proficient in HR/payroll systems, including Job Diva and Smartsheets High attention to detail with a strong ability to manage compliance requirements across states Proven leadership and cross-functional coordination skills