Columbus, OH · On-site
$60K - $70K/yr
Growing Managed IT Services provider (MSP) seeking a skilled and customer-focused Help Desk Engineer to join our Help Desk Services team. The ideal candidate brings strong troubleshooting skills ...
New
Columbus, OH · On-site
$60K - $70K/yr
Growing Managed IT Services provider (MSP) seeking a skilled and customer-focused Help Desk Engineer to join our Help Desk Services team. The ideal candidate brings strong troubleshooting skills ...
New
Columbus, OH · On-site
Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...
Columbus, OH · On-site
Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...
Westerville, OH · On-site
Managed Service Provider (MSP) environments * Vendor Management Systems (VMS) * Outsourced services management * Strong commercial, negotiation, and contract management skills. * Experience managing ...
Westerville, OH · On-site
Managed Service Provider (MSP) environments * Vendor Management Systems (VMS) * Outsourced services management * Strong commercial, negotiation, and contract management skills. * Experience managing ...
Managed Service Provider (MSP) environments * Vendor Management Systems (VMS) * Outsourced services management * Strong commercial, negotiation, and contract management skills. * Experience managing ...
New
Managed Service Provider (MSP) environments * Vendor Management Systems (VMS) * Outsourced services management * Strong commercial, negotiation, and contract management skills. * Experience managing ...
New
Columbus, OH · On-site
MSP said 30 miles. Required: * Minimum Associates degree in business, finance, marketing or related field. * 7+ years' experience working in professional environment. * 7-10 years Project Management ...
Quick apply
Columbus, OH · On-site
MSP said 30 miles. Required: * Minimum Associates degree in business, finance, marketing or related field. * 7+ years' experience working in professional environment. * 7-10 years Project Management ...
Columbus, OH · On-site +1
$75K - $80K/yr
VMS Business Development / Account Manager Location: Columbus, OH (Hybrid/Remote options may be ... Staffing industry, VMS/MSP, or workforce technology experience is a plus. * Strong communication ...
Columbus, OH · On-site +1
$75K - $80K/yr
VMS Business Development / Account Manager Location: Columbus, OH (Hybrid/Remote options may be ... Staffing industry, VMS/MSP, or workforce technology experience is a plus. * Strong communication ...
Columbus, OH · On-site
$75K - $80K/yr
VMS Business Development / Account Manager Location: Columbus, OH (Hybrid/Remote options may be ... Staffing industry, VMS/MSP, or workforce technology experience is a plus. * Strong communication ...
Quick apply
Columbus, OH · On-site
$75K - $80K/yr
VMS Business Development / Account Manager Location: Columbus, OH (Hybrid/Remote options may be ... Staffing industry, VMS/MSP, or workforce technology experience is a plus. * Strong communication ...
ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...
ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...
Be Seen First
Columbus, OH · On-site
$21 - $21.30/hr
... manage high-volume contingent labor, payroll services and SOW's for today's competitive landscape. SGS is proud of the partnerships it has built with its clients, MSP's, and employees which has ...
Quick apply
Be Seen First
Columbus, OH · On-site
$21 - $21.30/hr
... manage high-volume contingent labor, payroll services and SOW's for today's competitive landscape. SGS is proud of the partnerships it has built with its clients, MSP's, and employees which has ...
Define and manage the operating model with the external MSP, ensuring clear ownership, ITIL-based change management, and effective Level 1/2 support * Serve as the primary escalation point and vendor ...
Define and manage the operating model with the external MSP, ensuring clear ownership, ITIL-based change management, and effective Level 1/2 support * Serve as the primary escalation point and vendor ...
Define and manage the operating model with the external MSP, ensuring clear ownership, ITIL-based change management, and effective Level 1/2 support * Serve as the primary escalation point and vendor ...
Define and manage the operating model with the external MSP, ensuring clear ownership, ITIL-based change management, and effective Level 1/2 support * Serve as the primary escalation point and vendor ...
ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...
ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...
ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...
ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...
Columbus, OH · On-site
$100K - $137K/yr
Prior experience in a Managed Service Provider (MSP) environment is highly desirable. Role & Responsibilities * Design, deploy, and maintain enterprise-class network infrastructure, including LAN ...
Columbus, OH · On-site
$100K - $137K/yr
Prior experience in a Managed Service Provider (MSP) environment is highly desirable. Role & Responsibilities * Design, deploy, and maintain enterprise-class network infrastructure, including LAN ...
Columbus, OH · On-site
$100K - $137K/yr
Prior experience in a Managed Service Provider (MSP) environment is highly desirable. Role & Responsibilities * Design, deploy, and maintain enterprise-class network infrastructure, including LAN ...
Columbus, OH · On-site
$100K - $137K/yr
Prior experience in a Managed Service Provider (MSP) environment is highly desirable. Role & Responsibilities * Design, deploy, and maintain enterprise-class network infrastructure, including LAN ...
$100K - $137K/yr
Prior experience in a Managed Service Provider (MSP) environment is highly desirable. Role & Responsibilities * Design, deploy, and maintain enterprise-class network infrastructure, including LAN ...
Quick apply
$100K - $137K/yr
Prior experience in a Managed Service Provider (MSP) environment is highly desirable. Role & Responsibilities * Design, deploy, and maintain enterprise-class network infrastructure, including LAN ...
Columbus, OH · Hybrid
We are seeking a skilled and motivated System Administrator to join our team at ComResource, a leading Managed Service Provider (MSP). The ideal candidate will have a minimum of 2 years' experience ...
Quick apply
Columbus, OH · Hybrid
We are seeking a skilled and motivated System Administrator to join our team at ComResource, a leading Managed Service Provider (MSP). The ideal candidate will have a minimum of 2 years' experience ...
Westerville, OH · On-site
$24 - $34/hr
Experience working for a Managed Service Provider (MSP). * Experience with ConnectWise, NinjaOne, Datto, Autotask, or similar ticketing/RMM platforms. * Experience supporting Windows Server ...
Westerville, OH · On-site
$24 - $34/hr
Experience working for a Managed Service Provider (MSP). * Experience with ConnectWise, NinjaOne, Datto, Autotask, or similar ticketing/RMM platforms. * Experience supporting Windows Server ...
Westerville, OH · On-site
$24 - $34/hr
Experience working for a Managed Service Provider (MSP). * Experience with ConnectWise, NinjaOne, Datto, Autotask, or similar ticketing/RMM platforms. * Experience supporting Windows Server ...
Westerville, OH · On-site
$24 - $34/hr
Experience working for a Managed Service Provider (MSP). * Experience with ConnectWise, NinjaOne, Datto, Autotask, or similar ticketing/RMM platforms. * Experience supporting Windows Server ...
ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...
ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...
$24.5K - $32.8K
9% of jobs
$32.8K - $41.1K
15% of jobs
$41.8K is the 25th percentile. Wages below this are outliers.
$41.1K - $49.5K
17% of jobs
The median wage is $52.3K / yr.
$49.5K - $57.8K
27% of jobs
$62.9K is the 75th percentile. Wages above this are outliers.
$57.8K - $66.1K
12% of jobs
$66.1K - $74.4K
8% of jobs
$74.4K - $82.7K
4% of jobs
$82.7K - $91K
3% of jobs
$91K - $99.4K
2% of jobs
$99.4K - $107.7K
2% of jobs
$107.7K - $116K
1% of jobs
$24.5K
$59.5K
$116K
For Msp Manager jobs, the most frequently searched job titles are:
The top searched job categories for Msp Manager jobs are:
Cities with the most Msp Manager job openings:
States with the most job openings for Msp Manager jobs include:
The most popular types of Msp jobs are:
$60K - $70K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted yesterday
New
Growing Managed IT Services provider (MSP) seeking a skilled and customer-focused Help Desk Engineer to join our Help Desk Services team. The ideal candidate brings strong troubleshooting skills, clear communication, and a proactive approach to service delivery. Must be able to travel to client sites in the Columbus Metro Area as needed for onsite support service, and work remotely in a fast-paced, client focused environment.
Minimum 3 years proven experience working in a helpdesk environment and in person at client sites providing Tier 2+ helpdesk support. Must be comfortable in a highly visible, fast-paced, multi-client, Managed IT Services Provider (MSP) environment. Advanced knowledge and trouble shooting skills. The ideal candidate has strong hands-on technical experience across Microsoft Azure/SharePoint/Teams/Office 365 platforms with a keen business sense and exceptional customer service/client-facing skills, for mid-level commercial clients. Must be able to work well and quickly, individually and as a team, to solve client issues. Excellent initiative, customer service and communication skills.
Responsibilities:
The Helpdesk Support Engineer will provide remote and onsite technical support to clients. Serve as a trusted advisor to clients and react promptly to support requests with rapid resolution. This position requires onsite technical support as client needs arise and candidate must be able to commute as scheduled and in emergencies.
The Helpdesk Support Engineer should have strong experience providing technical support within Microsoft Azure, SharePoint, Teams, and Office 365. Including technical support for desktops and laptops, printers, servers, software, and advanced networking utilizing remote access tools, chat and email support, telephone support, and onsite/field support. Resolve hardware and software-related issues utilizing existing education, training, and experience as well as manufacturer knowledge bases, documented fixes, and other technical articles.
The Helpdesk Support Engineer will resolve hardware and software-related issues utilizing existing education, training, and experience as well as manufacturer knowledge bases, documented fixes, and other technical articles. Properly escalate support requests to local team and/or service board that are out of scope or capability.
The Helpdesk Support Engineer will provide prompt after-hours support as part of the helpdesk on-call team, client emergencies involving hardware failure, outages, and other business critical events. The Helpdesk Support Engineer will be required to create, update, and maintain written documentation, key network and asset information securely and confidentially.
The Helpdesk Support Engineer will utilize ConnectWise RSM/PSA tool to create and update service tickets documenting all correspondence, work performed, referenced resources, and resolution procedures.
Must be able to pass a pre-employment drug screen and background check.
Technical Skills: Windows Administration and troubleshooting, basic scripting skills, O365, Azure, Azure AD, AD, Intune, Autopilot, Multifactor / SAML / OKTA / AD Connect, Windows Server (2008 R2+), Windows 7 and later, Adobe, Firewalls, Backup software, VPN, Hyper-V. Cisco Routing, Switches, Networking, Cybersecurity, Citrix, SharePoint, and Teams/Teams Voice.
Bachelor's degree and/or Microsoft certifications.
Benefits:
Salary from $60k annually, commensurate with experience.
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