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Msp Manager Jobs in Utah (NOW HIRING)

TeamLogic IT

MSP Level II Technician

Bountiful, UT · On-site

$50K - $65K/yr

Manage escalated tickets and resolve issues quickly * Support networks (firewalls, switches, Wi-Fi, ... Previous MSP experience is a huge plus Work Environment This is primarily an in-office role with ...

TeamLogic IT

MSP Level 3 Technician

Bountiful, UT · On-site

$45K - $60K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

TeamLogic IT

MSP Level 3 IT Technician

Salt Lake City, UT · On-site

$63K - $83K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

ATIA Ltd

HR Manager - Internship

Logan, UT · On-site

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

KPMG US

Manager, Data Operations

Salt Lake City, UT · On-site

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

U.S. Department of Defense (DOD)

$105K/yr

Serves as the Program Manager over Demil, Maintenance, and Production Division within the ... Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible * Priority Placement ...

Nexus IT, Inc

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Experience and Education: * 5+ years of experience in IT account management, client success, or managing IT services/technology solutions, preferably within an MSP environment. * Business/delivery ...

Nexus IT Inc

Client Success Manager

Salt Lake City, UT · On-site +1

$80K - $104K/yr

Requirements Experience and Education: * 5+ years of experience in IT account management, client success, or managing IT services/technology solutions, preferably within an MSP environment.

Nexus IT

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Requirements Experience and Education: * 5+ years of experience in IT account management, client success, or managing IT services/technology solutions, preferably within an MSP environment.

Protek Support

Be Seen First

Tier 2 Service Desk Engineer

Sandy, UT · On-site

$47K - $68K/yr

Protek is a growing Managed Services Provider (MSP) that believes supporting great employees leads to exceptional client experiences. We invest in our team through training, certifications, career ...

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Msp Manager information

See Utah salary details

$22.3K

$54.2K

$105.6K

How much do msp manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for msp manager in Utah is $54,190.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $62,400.00 per year, depending on experience, location, and employer.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

What are the most commonly searched types of Msp jobs in Utah?

The most popular types of Msp jobs in Utah are:

What are popular job titles related to Msp Manager jobs in Utah?

For Msp Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Msp Manager jobs in Utah look for?

The top searched job categories for Msp Manager jobs in Utah are:

What cities in Utah are hiring for Msp Manager jobs?

Cities in Utah with the most Msp Manager job openings:

Msp Manager jobs near you
Infographic showing various Msp Manager job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,190 per year, or $26.1 per hour.

Account Executive - MSP Division

Proofpoint, Inc.

Draper, UT • On-site

Full-time

Re-posted 19 days ago

Proofpoint rating

9.7

Company rating: 9.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

1st of 116 rated security

Job description

About Us:
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
Account Executive - MSP Division
To accelerate our global expansion, we are looking for a motivated Account Executive for the Hornet-MSP Division at Proofpoint and its global affiliates.
As a key member of our MSP-focused sales team, your primary responsibility will be selling solutions to MSPs and internal IT teams. You'll be responsible for building up the partner network through prospecting, acquiring new clients, managing existing accounts, and playing a vital role in driving revenue growth and customer success.
Required in-office Mondays-Thursday in Draper, UT
Your Job
  • Diligently follow up on leads, engage prospects in value-driven conversations, and respond promptly with tailored information and offers.
  • Maintain consistent communication with prospects via phone and email, executing daily outreach.
  • Manage the sales pipeline by updating and maintaining CRM tools.
  • Conduct high-level product demonstrations, addressing client inquiries with confidence and clarity.
  • Develop and execute quarterly sales plans and regional strategies, reporting progress weekly.
  • Handle client concerns proactively and ensure strong ROI through account reviews and product recommendations.
  • Represent Proofpoint and its global affiliates at tradeshows, partner events, and cybersecurity forums.
  • Continuously build and maintain in-depth knowledge of products, industry trends, and competitors.
  • Consistently achieve or surpass agreed sales targets, making a significant contribution to growth.

Your Profile
  • 2+ years of inside sales experience in the IT industry, with a proven record of success.
  • Experience selling to MSPs or internal IT customers strongly preferred.
  • Technical knowledge or software sales experience.
  • Strong relationship-building and persuasive communication skills, especially over the phone.
  • Proven negotiation skills with a deep understanding of customer buying processes.
  • Exceptional organizational, interpersonal, and collaboration skills.
  • Familiarity with CRM systems (e.g., Salesforce) for lead, opportunity, and account management.

#LI-JD1
Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us:
  • Competitive compensation
  • Comprehensive benefits
  • Career success on your terms
  • Flexible work environment
  • Annual wellness and community outreach days
  • Always on recognition for your contributions
  • Global collaboration and networking opportunities

Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How to Apply
Interested? Submit your application along with any supporting information- we can't wait to hear from you!

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