Staffing Manager
$39K - $54K/yr
The Operations Manager is responsible for overseeing the core back-office operations that support the MSP framework. This includes managing onboarding/offboarding processes, benefit administration ...
$39K - $54K/yr
The Operations Manager is responsible for overseeing the core back-office operations that support the MSP framework. This includes managing onboarding/offboarding processes, benefit administration ...
$39K - $54K/yr
The Operations Manager is responsible for overseeing the core back-office operations that support the MSP framework. This includes managing onboarding/offboarding processes, benefit administration ...
Austin, TX · Hybrid
About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...
Austin, TX · Hybrid
About the Role As an Key Account Manager - MSP at NinjaOne, you will play a critical role in fostering long-term partnerships with our largest and most strategic Managed Service Provider (MSP ...
Austin, TX · Remote
Maintain accurate pipeline visibility and forecasting across the MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in pipeline development, deal velocity ...
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Austin, TX · Remote
Maintain accurate pipeline visibility and forecasting across the MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in pipeline development, deal velocity ...
Dallas, TX · Remote
Maintain accurate pipeline visibility and forecasting across the MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in pipeline development, deal velocity ...
Quick apply
Dallas, TX · Remote
Maintain accurate pipeline visibility and forecasting across the MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in pipeline development, deal velocity ...
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Houston, TX · On-site
$65K - $85K/yr
We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...
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Houston, TX · On-site
$65K - $85K/yr
We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...
Existing Partner Account Management & Expansion * Oversee the global MSP Account Management ... function to ensure high partner satisfaction, platform adoption, and operational retention.
Existing Partner Account Management & Expansion * Oversee the global MSP Account Management ... function to ensure high partner satisfaction, platform adoption, and operational retention.
Allen, TX · On-site
$50K - $80K/yr
Present managed IT services, cloud solutions, and cybersecurity offerings * Manage the full sales ... Experience selling MSP, IT services, SaaS, or cybersecurity solutions strongly preferred
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Allen, TX · On-site
$50K - $80K/yr
Present managed IT services, cloud solutions, and cybersecurity offerings * Manage the full sales ... Experience selling MSP, IT services, SaaS, or cybersecurity solutions strongly preferred
Allen, TX · On-site
$50K - $80K/yr
Present managed IT services, cloud solutions, and cybersecurity offerings * Manage the full sales ... Experience selling MSP, IT services, SaaS, or cybersecurity solutions strongly preferred
Quick apply
Allen, TX · On-site
$50K - $80K/yr
Present managed IT services, cloud solutions, and cybersecurity offerings * Manage the full sales ... Experience selling MSP, IT services, SaaS, or cybersecurity solutions strongly preferred
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Houston, TX · On-site
$105K - $120K/yr
Who We Are F1 Technology Group is a fast-paced Managed Service Provider (MSP) supporting businesses across the Houston area. We deliver proactive IT solutions, strategic guidance, and high-level ...
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Houston, TX · On-site
$105K - $120K/yr
Who We Are F1 Technology Group is a fast-paced Managed Service Provider (MSP) supporting businesses across the Houston area. We deliver proactive IT solutions, strategic guidance, and high-level ...
Austin, TX · On-site
$115K - $115K/yr
Amazon Web Services (AWS) is looking for an experienced business developer for the AWS Managed Service Provider Program (MSP). AWS is the world's leading cloud provider with the most comprehensive ...
Austin, TX · On-site
$115K - $115K/yr
Amazon Web Services (AWS) is looking for an experienced business developer for the AWS Managed Service Provider Program (MSP). AWS is the world's leading cloud provider with the most comprehensive ...
The Woodlands, TX · On-site
$90K - $125K/yr
Position: Network Lead Managing MSP Location: Woodlands TX - Onsite - 4 Days a Week Duration: Long Term Need 12+ years' experience We are seeking a hands-on Infrastructure Lead/Manager who can ...
New
The Woodlands, TX · On-site
$90K - $125K/yr
Position: Network Lead Managing MSP Location: Woodlands TX - Onsite - 4 Days a Week Duration: Long Term Need 12+ years' experience We are seeking a hands-on Infrastructure Lead/Manager who can ...
New
Houston, TX · On-site
$65K - $220K/yr
Account Executive - MSP & Data Center Services Build Your Career with Houston's Premier MSP & Data ... Managed IT Services: 24/7 monitoring, helpdesk, cybersecurity, backup/DR * Data Center Colocation:
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Houston, TX · On-site
$65K - $220K/yr
Account Executive - MSP & Data Center Services Build Your Career with Houston's Premier MSP & Data ... Managed IT Services: 24/7 monitoring, helpdesk, cybersecurity, backup/DR * Data Center Colocation:
The Woodlands, TX · On-site
$100 - $130/hr
... Manager who can support and help manage a Managed Services Provider (MSP) environment while also ... providing Level 1 and Level 2 local IT support. This individual will be responsible for ...
New
The Woodlands, TX · On-site
$100 - $130/hr
... Manager who can support and help manage a Managed Services Provider (MSP) environment while also ... providing Level 1 and Level 2 local IT support. This individual will be responsible for ...
New
Austin, TX · On-site +1
Amazon Web Services (AWS) is looking for an experienced business developer for the AWS Managed Service Provider Program (MSP). AWS is the world's leading cloud provider with the most comprehensive ...
Austin, TX · On-site +1
Amazon Web Services (AWS) is looking for an experienced business developer for the AWS Managed Service Provider Program (MSP). AWS is the world's leading cloud provider with the most comprehensive ...
Austin, TX · On-site +1
Amazon Web Services (AWS) is looking for an experienced business developer for the AWS Managed Service Provider Program (MSP). AWS is the world's leading cloud provider with the most comprehensive ...
Austin, TX · On-site +1
Amazon Web Services (AWS) is looking for an experienced business developer for the AWS Managed Service Provider Program (MSP). AWS is the world's leading cloud provider with the most comprehensive ...
Reporting to the Systems Engineering Manager, you will be assigned a named book of MSP/SP accounts and serve as the primary technical relationship owner across those partners. You will engage ...
Reporting to the Systems Engineering Manager, you will be assigned a named book of MSP/SP accounts and serve as the primary technical relationship owner across those partners. You will engage ...
Reporting to the Systems Engineering Manager, you will be assigned a named book of MSP/SP accounts and serve as the primary technical relationship owner across those partners. You will engage ...
Reporting to the Systems Engineering Manager, you will be assigned a named book of MSP/SP accounts and serve as the primary technical relationship owner across those partners. You will engage ...
MSP or VAR sales/quoting experience is a strong plus but not required if you bring the technical ... Manage and grow revenue within an assigned base of existing client accounts. * Identify and act on ...
MSP or VAR sales/quoting experience is a strong plus but not required if you bring the technical ... Manage and grow revenue within an assigned base of existing client accounts. * Identify and act on ...
San Antonio, TX · On-site
$50K - $60K/yr
MSP or VAR sales/quoting experience is a strong plus but not required if you bring the technical ... Experience with CRM/PSA platforms, preferably ConnectWise, and OEM deal-registration programs.
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San Antonio, TX · On-site
$50K - $60K/yr
MSP or VAR sales/quoting experience is a strong plus but not required if you bring the technical ... Experience with CRM/PSA platforms, preferably ConnectWise, and OEM deal-registration programs.
You will partner closely with Account Managers and Sales Representatives throughout the sales cycle ... Strong grasp of MSP service stacks: RMM, NOC/SOC, cloud (Azure/AWS), Microsoft 365, SD-WAN
You will partner closely with Account Managers and Sales Representatives throughout the sales cycle ... Strong grasp of MSP service stacks: RMM, NOC/SOC, cloud (Azure/AWS), Microsoft 365, SD-WAN
$22.8K - $30.6K
9% of jobs
$30.6K - $38.3K
15% of jobs
$38.9K is the 25th percentile. Wages below this are outliers.
$38.3K - $46.1K
17% of jobs
The median wage is $48.7K / yr.
$46.1K - $53.8K
27% of jobs
$58.6K is the 75th percentile. Wages above this are outliers.
$53.8K - $61.6K
12% of jobs
$61.6K - $69.3K
8% of jobs
$69.3K - $77.1K
4% of jobs
$77.1K - $84.8K
3% of jobs
$84.8K - $92.6K
2% of jobs
$92.6K - $100.3K
2% of jobs
$100.3K - $108.1K
1% of jobs
$22.8K
$55.5K
$108.1K
| Aspect | Msp Manager | Service Delivery Manager |
|---|---|---|
| Primary Focus | Managing managed service provider operations, client relationships, and service delivery | Overseeing service delivery processes, ensuring client satisfaction, and managing service teams |
| Certifications | ITIL, CompTIA, PMP often preferred | ITIL, PMP, or similar certifications common |
| Work Environment | IT service providers, MSP companies, tech firms | IT service departments, consulting firms, tech companies |
| Common Tasks | Client account management, service performance monitoring, vendor coordination | Process improvement, team management, client communication |
The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

Job Description The Operations Manager is responsible for overseeing the core back-office operations that support the MSP framework. This includes managing onboarding/offboarding processes, benefit administration, payroll functions, state registrations, unemployment administration, and systems oversight. This leadership role ensures operational excellence, regulatory compliance, and seamless staffing lifecycle execution across all projects.
Key Responsibilities: Lead and refine onboarding and offboarding processes, ensuring regulatory and client compliance Administer benefits enrollment and serve as point of escalation for benefits-related inquiries Oversee timesheet reconciliation and payroll processing in coordination with MSP Manager Manage state registration requirements for multistate employment compliance Administer unemployment claims and related documentation Supervise the use and integration of Job Diva and Smartsheets to optimize program operations Coordinate billing and invoicing activities for staffing placements Act as key support for internal HR systems and infrastructure Serve as the technology liaison between Flash Point Staffing and the IT Shared Services team, supporting system access, data integrations, troubleshooting, and process improvements across workforce platforms Qualifications: Minimum 7 years in operations or workforce administration; MSP or staffing agency background strongly preferred Proficient in HR/payroll systems, including Job Diva and Smartsheets High attention to detail with a strong ability to manage compliance requirements across states Proven leadership and cross-functional coordination skills
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Civic and social organizations
11 - 50 Employees
Los Angeles, CA, US
2002