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Msp Manager Jobs in Alabama (NOW HIRING)

ATIA Ltd

Sales Manager - Part time

Huntsville, AL · Remote

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

ATIA Ltd

HR Manager - Internship

Tuscaloosa, AL

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

ATIA Ltd

Sales Partners

Huntsville, AL · On-site

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

Summit 7 Systems

Customer Experience Analyst

AL · On-site +1

$50K - $60K/yr

The Customer Experience Analyst will work with the Customer Advocate Manager and other MSP/MSSP resources to ensure we maintain SLAs and customer satisfaction for our MSP/MSSP clients. This role will ...

StoneX Group

Program Manager

Birmingham, AL · On-site

A professional qualification in project / program management (e.g., PMP, PgMP, PRINCE2 or MSP) is preferred * 7+ years of full-time program management experience or equivalent * Proven success ...

Lyons HR, LLC

Tier II Support Technician

Birmingham, AL · On-site

$20.25 - $27.75/hr

... Knowledge Management * Documenting detailed procedures, configurations, and troubleshooting steps for complex technical issues. * Contributing to the development and maintenance of the MSP ...

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All JobsMsp JobsMsp Manager JobsMsp Manager Jobs in Alabama

Msp Manager information

See Alabama salary details

$22.2K

$54K

$105.1K

How much do msp manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for msp manager in Alabama is $53,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $62,100.00 per year, depending on experience, location, and employer.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

What are the most commonly searched types of Msp jobs in Alabama? The most popular types of Msp jobs in Alabama are:
What are popular job titles related to Msp Manager jobs in Alabama? For Msp Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Msp Manager jobs in Alabama look for? The top searched job categories for Msp Manager jobs in Alabama are:
What cities in Alabama are hiring for Msp Manager jobs? Cities in Alabama with the most Msp Manager job openings:
Msp Manager jobs near you
Infographic showing various Msp Manager job openings in Alabama as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $53,953 per year, or $25.9 per hour.

Network Administrator

Interweave Technologies

Huntsville, AL • On-site

$70K - $100K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 21 days ago

Job description

Interweave Technologies provides IT technology solutions for customers throughout the US. We're looking to add a Senior Network Administrator to our team — a client-facing resource who develops high-level relationships with our clients through ongoing communication that maximizes up-time and advances client productivity and profitability through technology.
Senior Network Administrator 
Responsibilities: 
  • Demonstrate a high level of organizational skills and the ability to self-manage and prioritize a dynamic workload. 
  • Address customer concerns in reference to products and services rendered. 
  • Work on all aspects of IT infrastructure – on-premise and Microsoft 365 cloud applications. 
  • Troubleshoot customer technical issues. 
  • Design, test, and implement servers, networks, hardware, and software. 
  • Manage and maintain tickets assigned and hours billed to show initiative to address items based on priority/severity level. 
  • Plan, coordinate, and implement network security measures that protect data, software, and hardware. 
  • Participate and engage ideas, processes, and actions to improve service, workflow, environment, and culture. 
  • Assist, train and mentor junior technicians. 
  • Perform other duties as assigned. 

Requirements: 
  • 7 years experience in Information Technology with advanced problem-solving skills. MSP experience preferred.
  • Experience in user technical support, network administration, network architecture/design, systems administration, and support activities in multi-user network environments. 
  • Demonstrated proficiency in DHCP, DNS, and Active Directory.
  • Demonstrated proficiency with network equipment - routers, firewalls, access points, & switches. 
  • Demonstrated proficiency in Microsoft 365, including experience migrating on-premise infrastructure to the M365 cloud.
  • Ability to create and provide innovative solutions to complex technical problems.
  • Excellent oral and written communication skills, with the ability to communicate effectively with senior management and other departments.
  • Self-starter with exceptional problem-solving abilities and a “get it done” attitude, exercising the highest ethical standards.
  • Demonstrated proficiency in MS Office 365. 
  • Knowledge and experience with MSP Management tools are a plus. 
  • Security +, Linux, Microsoft, or Cisco certifications are a plus. 
  • Knowledge of PBX/Telephone equipment is a plus. 

Education:  
  • Advanced training in Information Technology or Information Security required.
  • Two or Four-year degree from an accredited institution preferred. 

 Additional Requirements:   
  • Successful completion of a drug screening and a criminal background check. 
  • Valid Driver’s License and transportation. 
  • Requires on-site office presence.

 Benefits:  
  • Health, Vision, and Dental insurance. 
  • Holidays, Vacation, and Sick leave.