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Quality Account Manager Jobs in Alabama (NOW HIRING)

Action Enterprise

Account Manager

Birmingham, AL · On-site

The Account Manager will work closely with customers and internal stakeholders to deliver high-quality service, introduce additional AEL service offerings, and continuously seek opportunities to add ...

Action

Account Manager

Birmingham, AL · On-site

The Account Manager will work closely with customers and internal stakeholders to deliver high-quality service, introduce additional AEL service offerings, and continuously seek opportunities to add ...

Visterra Landscape Group

Account Manager

Harvest, AL · On-site

$75K - $85K/yr

  • Medical

  • Retirement

  • PTO

Conduct regular site visits to ensure quality standards are met. * Negotiate contracts and pricing ... account management. * Strong communication and interpersonal skills. * Proven problem-solving ...

FIRE SAFETY AND PROTECTION, LLC

Sales Account Manager

Alabaster, AL · On-site

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... quality service. We are proud to offer a full suite of life safety solutions across the U.S. and ... The Sales Account Manager is responsible for developing and managing existing and new customer ...

Royal Cup, Inc.

Regional Account Manager

Birmingham, AL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Regional Account Manager Reports To: Regional Sales Director Location: This role is open to ... Royal Cup, Inc. is the proven leader in sourcing, roasting, blending, and distributing high-quality ...

Posted today

EverDriven

Account Manager, Birmingham

Birmingham, AL · Hybrid

$60K - $70K/yr

This role focuses on executing programs to improve service quality and productivity, reduce costs ... Account Managers are expected to remain responsive during standard business hours to support daily ...

Uline

Sales Account Manager

Huntsville, AL

  • Medical

  • Retirement

  • PTO

Your role on our Sales team is to help businesses from every industry discover quality products ... Manage and grow existing accounts as well as prospect for new business. * Spend Monday planning and ...

ULINE

Sales Account Manager

Huntsville, AL · On-site

  • Medical

  • Retirement

  • PTO

Your role on our Sales team is to help businesses from every industry discover quality products ... Manage and grow existing accounts as well as prospect for new business. * Spend Monday planning and ...

ULINE

Sales Account Manager

Huntsville, AL

  • Medical

  • Retirement

  • PTO

Your role on our Sales team is to help businesses from every industry discover quality products ... Manage and grow existing accounts as well as prospect for new business. * Spend Monday planning and ...

ULINE

Sales Account Manager

Hazel Green, AL

  • Medical

  • Retirement

  • PTO

Your role on our Sales team is to help businesses from every industry discover quality products ... Manage and grow existing accounts as well as prospect for new business. * Spend Monday planning and ...

ULINE

Sales Account Manager

Decatur, AL

  • Medical

  • Retirement

  • PTO

Your role on our Sales team is to help businesses from every industry discover quality products ... Manage and grow existing accounts as well as prospect for new business. * Spend Monday planning and ...

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Quality Account Manager information

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What are popular job titles related to Quality Account Manager jobs in Alabama?

For Quality Account Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Quality Account Manager jobs in Alabama look for?

The top searched job categories for Quality Account Manager jobs in Alabama are:

What cities in Alabama are hiring for Quality Account Manager jobs?

Cities in Alabama with the most Quality Account Manager job openings:

Quality Account Manager jobs near you

Account Manager

City Wide Facility Solutions

Huntsville, AL • On-site

Full-time

PTO

Re-posted 6 days ago

Job description

City Wide Facility Solutions Huntsville is growing and we’re seeking a driven, client focused Account Manager. City Wide Facility Solutions is the largest management company in the building maintenance industry, facilitating janitorial and more than 20 additional maintenance services for every client. We do more than just manage maintenance services for commercial facilities – we pride ourselves on being a partner that helps save time and solve problems! Our mission at City Wide is to create a ripple effect by positively impacting the people and communities we serve.

Essential functions:

· Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.

· Formulate and manage an effective service strategy and schedule tailored to each client.

· Negotiate and enter into agreements with clients for additional services. Determine pricing, staffing, and logistics.

· Manage all contractor relationships including pricing and other contract terms, develop service specifications, client and contractor compliance, and add and/or replace contractors as necessary.

· Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all commitments to clients.

· Direct night managers, ensuring the client’s strategy is executed and all services are performed correctly.

· Promptly address and effectively communicate all client issues with contractors and the Director of Operations.

· Schedule each non-routine activity in client facilities.

· Notify sales executives of potential accounts in your territory, especially new construction.

· Discuss quality control surveys with your clients and encourage them to take the time to respond when they are received.

Requirements

The Account Manager or Facility Solutions Manager (FSM) is responsible for nurturing client relationships and overseeing the service needs in an assigned territory in North Alabama. The ideal candidate will have 2-3 years of account management experience. This position provides field support including – training, support and guidance with new clients, trouble-shooting customer requests, coordinating site visits, and developing long-term relationships with clients and contractors. Additional responsibilities include upselling, negotiating contracts, and always ensuring quality service and striving for high client satisfaction.

4-year bachelors degree preferred

Benefits

Company Provided Cell Phone

Car Allowance

PTO

HSA hybrid program

Referral Program