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Quality Account Manager Jobs (NOW HIRING)

GN Group

Global Account Manager

Achievement of results will be accomplished through demonstrating proficiency in solution selling methodologies, CRM discipline, quality account management practices, and a high level of business ...

Gn

Global Account Manager

Achievement of results will be accomplished through demonstrating proficiency in solution selling methodologies, CRM discipline, quality account management practices, and a high level of business ...

Moonbug Entertainment

Account Manager

New York, NY · On-site

Thank you for considering the Account Manager role with Moonbug Entertainment, an award-winning ... cutting-edge, high-quality, category-defining brands and franchises. New York, NY, On-site ...

Moonbug Entertainment

Account Manager

New York, NY

Thank you for considering the Account Manager role with Moonbug Entertainment, an award-winning ... cutting-edge, high-quality, category-defining brands and franchises. New York, NY, On-site ...

GN Group

Global Account Manager

Achievement of results will be accomplished through demonstrating proficiency in solution selling methodologies, CRM discipline, quality account management practices, and a high level of business ...

HGA

Quality (QA/QC) Manager

Rayville, LA · On-site

Collaborate with the Quality Account Lead, Data Lead, and Site Commissioning Manager to develop L2-L4 microschedules in Smartsheet and integrate them with the project's P6 schedule. * Build and ...

Webhosting

$90 - $130/hr

Provide Premier-quality account management to assigned customers, ensuring they fully receive the benefits of the Premier Support program. * Act as the primary point of contact, delivering advanced ...

Webhosting

$110 - $160/hr

Provide Premier-quality account management to assigned customers, ensuring they fully receive the benefits of the Premier Support program. * Act as the primary point of contact, delivering advanced ...

Link Management

Account Manager

Brandon, FL

Account Management - Automotive Glass Division Our account managers are a liaison between our ... The Following Qualities are a must: · Strong LEADERSHIP skills · Ability to accomplish set GOALS ...

Miller Cooper

Account Manager

Winter Park, FL · Remote

Our client National Quality Systems (NQS) is in search of an Account Manager. This is a remote position preferably a candidate on the east coast of the U.S. About National Quality Systems (NQS ...

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Quality Account Manager information

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$29.5K

$65.8K

$106K

How much do quality account manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for quality account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

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What states have the most Quality Account Manager jobs?

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Quality Account Manager jobs near you
Infographic showing various Quality Account Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Associate Quality Account Mgr

PCI Pharma Services

Rockford, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

PCI Pharma Services rating

6.7

Company rating: 6.7 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

442nd of 544 rated manufacturers

Job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Position Title: Associate Quality Account Manager
Location: Assembly Drive, Rockford
Assists with coordinating quality activities of a designated Customer Focused Team to ensure that goals and objectives of the team are accomplished within prescribed time frames and in budget. Helps drive project success to provide PCI a competitive advantage in long-term quality customer management. Updates Batch Record Documentation and Material Specifications to ensure compliance standards are met and maintained. Facilitates customer questions for Batch Record review and Documentation Updates. Maintains a positive working relationship with internal and external customers.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.
  • Primary reviewer for master batch records, forms and specifications to ensure that the documents meet internal and customer requirements for standards, procedures and requirements.
  • Assist with creating and updating batch records, forms and material specifications as well as organizing internal and customer approval of batch records and specifications.
  • Assist with performing record reviews of completed orders and orders in process to ensure compliance with cGMP's and customer requirements. Assist as company liaison with customers concerning quality control documentation. Help identify, communicate, track and resolve document related issues with other departments and customers.
  • Performs finished product batch release of approved production lots.
  • Attend conference calls and customer meetings; provide complaint and quality related information.
  • Assist in the preparation of annual product review data.
  • Assist with generating and presenting quality related metrics and key performance indicators for team's performance.
  • Assist with the investigation of Quality deviations and the drafting of investigation reports associated with such deviations.
  • Assist with addressing and documenting quality events with Production and Quality teams.
  • Assist with training, developing, and mentoring new Quality Coordinators.
  • This position may require overtime and/or weekend work.
  • Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
  • Attendance to work is an essential function of this position.
  • Performs other duties as assigned by Manager/Supervisor.
  • Develop, update and implement procedural changes throughout the organization.
  • Standardize documentation to ensure PCI's Standard for Quality is achieved throughout our customer base.
  • Coach, train, mentor and develop PCI's employees to ensure Quality Standards are met and maintained.
  • Schedule, host and lead meetings to develop, implement and/or update Batch Records, Material Specifications, Forms, Work Practices and Standard Operating Procedures.
  • Assist with In-Process/Finished Goods Inspections, Annual Retain Inspections, Customer Complaint Samples or Rework as needed to support the various groups throughout PCI.
  • Compile, update and analyze customer/internal data and metrics to identify potential trends and areas for opportunities. Utilize the Microsoft Office Suite in detail to present data/facts in a professional fashion.
  • Assist and support the RIT Investigation process through on-line interactions with the Operations staff.
  • Provide a summary of the findings/investigation to the appropriate Business Unit representative.
  • Present data to customers/internal management with ease and without undue hardship.
  • Maintain positive external and internal customer relationships with face-to-face, email and voice communication. Provide the appropriate feedback within 24 hours of notification.
  • Assist with Supplier Investigations as needed.
  • Assess and provide detailed reports/summaries on the impact of process changes to PCI management.

Qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
  • Associate's degree in a related field and/or 1-3 years related experience and/or training.
  • College Level Mathematical Skills
  • Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.
  • Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
  • High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms.

Preferred:
  • Ability to demonstrate attention to detail.
  • Ability to work independently and/or part of a team.
  • Ability to hold oneself in a professional manner. -
  • Ability to effectively present information to various people as the job requires.

The hiring rate for this position is $51,120 - $57,510 plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), flexible spending account, and 401(k).
Join us and be part of building the bridge between life changing therapies and patients. Let's talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

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